I was glad Jayco had the 2-year bumper to Hitch warranty I needed it!! It was in the shop about every month, There were leaks, the TV and stereo system had to be changed the rock guard for the generator is still held up buy a coat hanger after three times in the shop. Slide-out seal problems... Rear camera had to be replaced... Jayco stood by their warranty and I wasn't charged... They even gave me a $3,000 check cuz I think they were embarrassed by all the repairs that we're needed. Do you get the picture? I think we have all the bugs out now and my wife and I do like our Jayco Melbourne 2016 but trust me it's been a long process!!! Based on my experience I don't know if I would ever encourage anybody to buy a new one...😒 Show less

Purchased our 2022 Jayco (Mercedes) Melbourne 24L from a dealership in Winnipeg Manitoba. From the very first day, there were problems with the coach door, it would not stay shut. It even sprung open while driving down the highway. Took it back to the dealership, they did something with the door, so it would stay shut. However, on our first trip with this unit, the door handle assembly came off in my hand by the end of the first day. Soft white metal shaft stripped off the flimsy snap ring holding it together. Waited almost 2 months for a replacement door handle. In the meantime, I rigged up a zip tie to pull open the door latch. As well, the auto levelling system works when it feels like it. Worked after several incidents of turning the system on and off. Within the two months waiting for the door handle, went on a second overnight trip, 30 amp service stopped working. Service outlet & cord each tested good, power light indicator outside the coach was on, however, no power to any part of the coach. Plugged into a 15 amp, things worked appropriately, including the refrigerator. We of course didn’t even try the A/C or heat with only a 15 amp. Got home & parked the unit. Went to start it up so we can take it in for the warranty on the door and the electrical problems, and the E brake would not release. It is still parked in my yard, an hour & 1/2 away from the dealer/service. Apparently I have to get a Mercedes technician to deal with THAT issue. Perhaps other Jayco/Mercedes units are better, but we’ve got ourselves a lemon. Show less