We bought our jay flight 34rsbs June 17 2019. We loved the floor plan. Nice and open. Lots of space. Kitchen feels a little cramped but it's ok. Love the king size bed. Now to the problems. Electric issuses with power tongue jack and the a/c. That was the first week we had it. Then three weeks later we started smelling mildew in the bedroom. So I started to look around at all the walls and ceiling. Three more places we found water damage. Walls are bowing in. One in bedroom and one in rear if camper. Two spots in ceiling in sagging down. One in bedroom and one spot in living room. This is my second camper so I know about the minor issuses with campers. But not these kind of issuses. I'm very disappointed with the jayco brand. The dealership in bought this camper at is working with me on these issuses. I'm not sure if jayco dropped the ball on this one or what happen. But I'm very disappointed. Show less

My husband and I bought a Jayco Jay Flight from one of your distributors; Broadmoor RV located in Pasco. Washington. We have had NOTHING but issues with this dealer. We bought our Jayco Jay Flight from them and haven't even had the trailer for a year. We have had to bring the trailer into Broadmoor twice for the AC the first time we did they "claimed" they fixed it, we brought our trailer in 3 times for the refrigerator not working, first time they claimed it was a bad breaker and "switched" it to the spare breaker, which they didn't, the second time they flipped the cooling unit which didn't fix it and the third time they claimed something fell blocking the filter causing the refrigerator to stop. We brought our trailer 3 times because the heater quick working, first time the service department claimed they put a whole new furnace in which was not true cause when we called a service guy to come out and check the trailer he stated they haven't replaced anything, brought it back in and they claimed to "replace" the furnace again, I had to tell the service department it was the thermostat which they gave us a service ticket saying they "replaced" the thermostat. Prior to them "replacing" the thermostat I had to use a command strip to keep it from falling off and when we just got our trailer back stating they replaced the thermostat the old thermostat is still on and still hanging by my command strip. We have had the run around with the service department through this whole thing. This trailer is less than a year old and we have had nothing but problems with then fixing issues we have and Broadmoor lying to us about fixing the issues. We bought the extended warranty so we wouldn't have these issues and yet they still do not do their job. Whomever is running this place is a joke and need to fire EVERYONE and start off new with a competent staff who knows HOW to fix a travel trailer instead of lying to their customers. Got our trailer back that "SUPPOSEDLY" got fixed. And guess what Broadmoor lied AGAIN, big shocker there! We gave them 2 WEEKS to fix the heater, which rattles now once it kicks on, and 2 weeks to fix the fridge, that doesn't keep ANYTHING cold!! This place is a JOKE!!! I am going to spam all my friends and family that NO ONE EVER buy anything from this company. This will be the 5th, FIFTH, time we are having the same issues fixed. 5th ****ing time they supposedly fixed the issues. This company is not honest, they do not have integrity and they do not hold anybody accountable. I work for a company who holds those values to heart and it is shocking to me how much this company only cares about how much money they can make at the cheapest cost, cheapest cost meaning lying to their customers faces!! Show less