The Jayco Greyhawk 27U has been an excellent Class-C RV. I can't comment on warranty support, since we have had no problems with it! A key selling point for my wife and I was the King-Size bed and the overall floor plan. It's great to simply pull over at any time to grab a snack or take a quick break on a long trip. Set-up is quick, with the automatic leveling system. We created a custom sewn quilted drape with Velcro to separate the living area from the drivers area. This reduces the road noise significantly, making for a quiet ride and easy conversation. When the weather is cold, this drape also reduces heat loss from the windshield. Of course, it's easily removed in the daytime when camping. Ours is a pre-Covid model, so the build quality has been good. Show less

The greyhawk is a great handling rv and the 31fs is great floor plan for a family of 5 or 6. The quality is questionable at best. I wouldn't recommend anyone buy one unless you're ready to work. They take a lot of TLC to keep up and parts and pieces do not hold up. If you buy new, make sure you understand the warranty. Especially as it relates to leaks. Jayco states it has a 2 year warranty but not against any leaks. Only 6 months. These things are held together with cheap screws, pop rivets and caulk. Its just a matter of time before you'll start having problems. Got to do your maintenance on them and you'll be fine. But for the money you drop on one of these rigs I would expect more. Also, Jayco is more than willing to work with you on warranty issues which is a plus. Just make sure you buy from a reputable dealer that will take care of there customers. Most of the big RV stores only want to sell and not take care of existing customers. So it's a battle with them to get anything done. Hope I wasn't to negative. It's worth it if you really enjoy camping and use your rig often. Show less

We bought a brand new 2018 Jayco Greyhawk two years ago. It has been an absolute nightmare. It has had a laundry list of issues since the day they bought it. The bed above the cab had a leak and the night we took possession of it we noted it was all wet under the mattress with black mold. We took it back and said we didn’t want it but Rvsalesdept Tampa (Tampa RV) (where we bought it) said they were sorry but it was now considered “used” and wouldn’t take it back. In the next few days we discovered the automatic levelers didn’t work, the shower drain fell out and flooded the floor under the refrigerator, the shower door was installed backwards and would drench the bathroom floor if you tried to take a shower, the refrigerator would drain the battery and start “chirping” in the middle of the night, the toilet was not mounted straight and leaked out the back, the gas would not flow in correctly and needed to be all rebuilt, the USB ports in the dashboard and under the dinette did not work, the awning rolled out when you would push “in” and out when you pushed “out”, the outlets In the kitchen did not work, none of the outdoor storage locks would lock, the GPS did not work, the back-up camera did not work. These are just a few of the problems. It has been in the service department for the better part of the two year warranty and Jayco refuses to increase the warranty. We are so disappointed and would not recommend that anyone buy a Jayco. I will say that R and R in Spokane Valley has been wonderful and have bent over backwards to correct all the problems. Thank you R and R! Travel plans have been busted - and there’s new issues. Warranty expires in August 2020. Now what Jayco??!? Show less

I bought the 2018 Jayco Greyhawk 30XP because I wanted the ability to pull 7500 lbs. and still have good handling and drivability. It is nearly impossible to find a class c unit that has a high tow rating without getting into a really expensive diesel. When I was purchasing my unit I noticed it was missing the sink and stove covers, the dealership stated that they would order them (I still have not received the covers 6 months later). I took my new unit to my storage lot opened the slide and started the move in process. When I was finished and pulled the slide in, the slide caught on the linoleum and created a large tare. A few days later I went back to the unit to pack it with food for a trip and at which time I realized the refrigerator was not working, nor was the water pump. It was repaired and we left on our journey. During the trip (Lake Powell) my unit started to flood. Not a small flood, my unit bathroom was holding about 2 inches of water (twice). I tried to sop up the water with towels but it continued to drip out of my unit for about 5 hours. The water also went into the body storage and drenched everything in there. I stopped using the water for the remainder of the trip and immediately took it to the dealership. They found that the piping under the unit had broken it half. Other problems with the unit have been the door handle has locked us out of the main entrance because it does not latch right. The Garmin navigation intermittently works. On occasion it just shuts off and I cannot get it to turn back on until I give up. Also, the leveling system has not been accurately leveling the unit. From the drivers perspective it handles like a dream. It is so easy to drive and even pulling a 6500 lb. boat. I do live in Colorado and have taken it over several mountain passes. Without towing it pulls a pass at about 45 mph. When towing it does around 30 – 35 mph. I am going to call the drivers cab a bit archaic because it does not have modern conveniences for a $100,000 unit. The stereo is terrible. I haven’t heard anything that sounded this bad since my 1979 Ford Pinto. They tell me to take in to Car Toys to upgrade the stereo. Did I mention that the stereo is integrated into the Garmin that works intermittently? I could upgrade the speakers and sound system and it would sometimes work. Lastly, the passenger seat only has one position because there is a couch behind it. The position is sitting almost straight up with your knees nearly pushed into the dashboard. My unit has spent more time at the dealership than in my possession and it has been in a broken state in the entirety of the 6 months I have owned it. It is there right now and I just got an email from the dealership stating that the linoleum (which I ordered back in July) is no longer available. My advice is don’t purchase this unit until they work out all of the bugs. I have a feeling this is not the end of the problems…. Show less