The Jayco Eagle is a beautiful looking camper with a great layout, it was our 5th camper over the last 20 years. Stated with small and worked our way up to the jayco eagle 317 WRlok. With out hesitation yhis was the biggest piece of junk you could imagine. Camper was in shop for 9 Months the first year alone. Over next 10 months had to cancell 2 trips because of problems, major problems. Water leaks, slideouts actually coming off tracks or not opening or closing once opened, door not staying closed, electrical issues,list goes on and on. Jayco customer service? Complete joke. This is not a one time issue, go to BBB in Indiana where they are based out of and read the hundreds and hundreds of complaints. Complaints like ours with major issues and having to spend months making payments on something you cant use. Show less

Full timers for 9 years- 8 ln a Jayco Eagle with minimal issues. One year in Rushmore with unbelievable string of problems. Frame has twisted & no one knows how! Floor is buckling - Slides stick - a/c works about 50%- had to replace toilet - original kept flooding over - auto level system does not work - brakes very marginal - local Crossroads service center says unit is unsafe to be on road. Insurance will not cover problem. Purchased "as-is". No recourse there. MAJOR LEMON! Show less

This Jayco Eagle fifth wheel is 42 feet long and is a 42 foot long piece of crap this coach has been nothing but problems from the day that we brought it home till the day that I’m writing this review you name it it’s happened in gone wrong with this coach it is the biggest piece of crap I’ve ever bought in my entire life in my eyes it’s a lemon Jayco has not stood behind its product in any way shape or form it’s disgusting to me how I’m being treated by Jayco and the dealership Pete’s rv in ct I will never ever buy anything again from Pete’s RV in Connecticut and I will never ever buy another Jayco product as long as I live if anybody is reading this please do me a favor and do yourself a favor do not buy a Jayco and especially do not buy a Jayco from Pete’s RV in Connecticut they are absolutely horrible nice as pie till you sign the paperwork once you sign the paperwork good luck you can’t even get a phone call back let alone get anything fixed This has been the worst nightmare in mistake of my life and me and my family are so disappointed and disgusted Show less

Brand new trailer and the first thing heater didn’t work seems there was a recall on the sail switch. Finally got that fixed. Second winter and refrigerator went out and it was the cooling unit. Then a recall on the propane regulator and they can’t get to it for months because they can’t get parts so we have to worry about it blowing up or catching on fire. We live in our Rv and travel for work it’s not just for camping not acceptable!!!!! So funny that they can’t get parts but my husband called around and found two replacement regulators and bought them both (one for a friend with the same problem). They changed their own rather than worrying about the wait for jayco warranty work. Not funny. Now 2 year old trailer and the roof is leaking. We had a 2011 jayco eagle we bought used and it was built so solid we never had any problems with that Rv. It flooded and was a total loss so we agreed that we didn’t want any other brand. To our shock this Show less

We purchased a 2021 Jayco Eagle 321RSTS in April 2021 from RV One in Dover, FL. We loved the floor plan and the layout of this model. It had all the options we wanted and the room. This has been the WORST investment we have ever made! Ii has had nothing but problems from day one. We spent months looking at different manufacturers and models, but Jayco seemed to always come out on top. Boy were we wrong! Rear window leaks. Called RV One and told them what was happening. They said since were so far from them they would find a Jayco dealer close to our route and have them look at for us. Found a dealer in Alabama, they removed it put a new seal on it and put it back in. Still leaked the next time it rained, Called Jayco support no help. Said since it was looked at a Alabama dealer it needs to go back to them for repair. Jayco only covers it once so no help from them. Have a flapping sound in bedroom AC, front storage door doesn't lock and leaks, under mount kitchen sink fell, (fixed that my self) had water leaks, jacks didn't work for 2 weeks, (fixed them myself) furnace doesn't work, front cap light went out after only about 2 hours of use, rear tail light is full of condensation, kitchen slide doesn't work properly, pump under kitchen sink vibrates so loud it can be heard outside, (finally fixed that myself). Neither Jayco or RV One stand behind their product. Trying to get into a so called Jayco dealer is next to impossible. Have to wait weeks or months to get anything done. My advice? Don't waste your money!!! Show less

2018 Jayco Eagle HT Review Purchased new November 2017. Stored unused until June 2018 when returned to Jayco dealer to add Slide-Out Covers, wash roof and add recommended UV treatment. That’s when problems began. Dealer advised us roof was ripped up and they could not perform the cleaning or treatment. They asserted we must have driven under some trees and ripped roof. We could not believe this since we had not even used the trailer yet and had driven it only on interstate highways where there are no trees and stored it safely in our steel barn. Dealer advised roof needed replacement which they could do it for $7000! We were stunned. Our insurance agent, who specializes in RV claims, checked it out and said it looked like someone had ripped up the roof with a pressure washer! We felt vindicated but angry. He also told us that based on their claim history, our dealer had very poor reputation. No way we were ever going back to a lying rip-off dealer; asked for recommendations for honest, reliable certified Jayco RV repair shops. Took trailer into a shop in San Jose who also said roof looked like it had been damaged by a pressure washer! They quoted $5000 for a full replacement (including plywood decking and a better and slightly more expensive roofing material)! Appears Jayco dealer sent some inexperienced kid up to clean the roof and destroyed it. The worst part wasn’t that it cost us a $1000 deductible, but that they were so dishonest and wanted $2000 more! Took unit on its maiden voyage in June 2018. Almost immediately, trailer began falling apart. Bottom of pot drawer broke out. Stove dropped out of alignment @ ½” causing the drip pan under the burners to come in direct contact with the burner flames and turn red hot. Almost every cabinet and drawer came open during towing, i.e., latches do not secure well. Propane door could not be closed without being bent out since the propane tanks protruded out about ½” and prevented a flush close. Just some of the 15 issues we had during first trip. Next trip – more problems. Venetian blinds fell off. Curved wooden headboard over bed came unstapled from the side wall. Cabinet door frames came apart. Electric water heater indicator light stopped working. Framing molding around bedroom slider came loose. Another 3 months to schedule and repair list of warranty issues. May 2019- took cross-country trip and had bigger problems. Electrical panel shook loose from wood backing board and the board itself came unstapled from its wood framing (major concern due to risks of shorts or even fire from wires which might come loose). While being towed, a hanging light over kitchen table came loose, swung against the other hanging light and shattered glass. Exhaust fan over stove works so poorly, it sets off smoke detector every time. Gray valves leaks. Annoying electrical hum developed when plugged into shore power. Sheet metal lining the wheel wells came unstapled and rubbed on tires. A cabinet shelf collapsed and broke revealing that staples had come loose (no evidence of glue or screws). Wood paneling on the side of the fireplace came unstapled and loose staples caught my wife’s leg. Mattress provides very poor support and after relatively little use shows permanent indentations where we sleep. Etc., etc. Trailer in shop again for more warranty repairs. With over 40 warranty issues so far, we have lost confidence in this unit ever being reliable and are concerned about what happens after the 2-year warranty expires in a few months. We are now shopping for a more durable fifth wheel and it will not be a Jayco! We concluded a few things based on our experiences: 1. Local Jayco dealer is a liar and a rip off thief. Cannot be trusted. 2. Jayco brags about Amish quality workmanship. That’s bull. Most of our problems were woodwork related and probably not Amish. Nothing but tiny staples and cardboard thick plywood. “Solid wood” framing is light weight with fancy wood grained vinyl cover. Very little evidence of glue or screws anywhere. Simply towing this trailer on interstate highways shakes it apart. 3. Nearly all problems have been related to poor Jayco quality and workmanship, not components or appliances made by others and installed by Jayco. 4. HT (half ton) units are built light and cheap, i.e., durability and quality suffers greatly. Most fifth wheels we are now looking at have 8” or even 10” I-beams. This Eagle HT has a 6” I-beam which I now realize is probably a good clue about durability. I recommend avoiding HT models. 5. RV review site distorts the ratings by averaging 5 factors with such things as floor plan and livability. Naturally reviewers typically give those factors 4 or 5 stars because that’s why they bought them! I now look at only 2 factors on these reviews and ratings, i.e., quality and support. When you average just those 2 factors, Jayco Eagle HT rates poorly. Wish we had figured all this out before! Show less

The Jayco Eagle HT 30.5 CKTS has been problematic since date of purchases in July, 2021. The primary issue as supported by the examples below is that this unit was not properly manufactured and did not go through a quality control check prior to leaving the factory. Manufacturer support is nonexistent. 1. Manual - The Manual instructs the owner to download Lippert One Control as the app to control the RV's functions. This is incorrect. The correct phone app to download is Jaycommand. Other misprints appear throughout the manual as supported by our attempt to follow the guidelines which have proven to be wrong. 2. Refrigerator - Condensation between freezer doors. Recently learned that it is not properly vented. This could be applicable to all early builds of the 30.5 CKTS. 3. Auto Levelers - After 4 new circuit boards, auto levelers finally work. HOWEVER, only operable by using the Jaycommand app. When camping where phone service is not available, the auto levelers cannot be used. Also, the auto Levelers are not part of the main control panel inside trailer. 4. Main Control Panel - Have had the circuit board replaced. Water tanks were not registering. 5. Doors - Unable to use deadbolt. Door was improperly installed. Other hatches have also had alignment issues. 6. A/C - Only blows air out right vent. Left vent not working. Also has problems with the air circulation. List goes on. We have owned Jayco products in the past. Had always been good quality. Will most likely not purchase another Jayco product. Looking to sell this one. Show less

I have just purchased a 2014 Jayco Eagle from a private sale. Nice looking 5th wheel ! Soon after I brought it home I began to realize that the beauty was in fact only skin deep! The cabinets are made from a MDF board which is best described as compressed sawdust with binders. It is covered with a vinyl wrap that makes it look like wood. When the kitchen slide is retracted, the rug rubs against the cabinet and has literally torn the cabinet wood apart! It is also failing in other areas as well. I contacted Jayco but they offered no assistance since I am not the original owner even thought they asked me to send pictures of the defects. They simply did not care! They choose not to be responsible for the shoddy materials in their construction. For those of you who have MDF in your camper you should research the possible health problems that can be caused release of formaldehyde gases from this product. There has been warnings on the use of MDF. The interiors of this almost new camper is falling apart. The camper was only lightly used by adults, no kids no pets and it has failed the test. Show less

We purchased our 2018 Jayco/Eagle Fifth Wheel, January 30, 2018 at North Trail RV in Ft Myers, Fl. We live in North Carolina and while on vacation here for 3 months we purchased in Ft Myers. We have experienced defects with the electrical wiring from day one. The light would flicker when the furnace would kick on. When we called Jayco rep, he assured us it was no problem and can be fixed with a new dimmer switch. After Four times in for repairs we still have the same problem and no furnace. It seems whatever defect with the electrical wiring system the furnace breaks down. The furnace has been repaired three time now and is not working again. It has been in the shop to get repaired and we have not been able to use it like we had planned and no one seems to be able to fix the defects with the electrical wiring or furnace. All Bill Plemmons RV World in Raleigh and North Trail RV in Fort Myers - where we purchased this lemon - is put a band-aid on it until we use it again. Jayco will not replace the furnace or fix the defected wiring which causes the furnace to stop working. This has been a problem over a year now. We have a two year warranty which means nothing to us if they cannot fix the problems. We are frustrated, depressed and fear it will go up in flames if this is not fixed and no one cares. Show less

We have owned a Jayco eagle 338rets for 5 years now and the functionality has been good for the most part with only a few minor problems early on such as poor quality cabinetry as we have had multiple cabinet doors fall off from poor hinges or poor material they are fastened into. That being said we enjoyed many things like the layout,king size bed,and fireplace.The big problems though in the last couple of years have been one of the three slide-outs leaks every time it rains so we have to pull it in every time there is bad weather as we are a long distance to a dealership for repair.Jayco also had a defective batch of paint on this model and the front cap area is totally faded out and looks terrible,it happened after the 2 year factory warranty and even though we had purchased an additional 5 year warranty Jayco would not do anything to help the situation and the customer service department was extremely rude and could care less about the customer.just recently we spent a night in the rv and had to leave for a day.Upon return we were greeted to water all over the floor,the problem was a faulty toilet that Kept running and flowed over. I had to bring the rv back to the dealer for repair and in inquiring about our extended warranty and if it would be covered the response was only the defective part. My advice is that from my experience with Jayco they have some great features but from a customer service aspect I would not recommend this brand to anyone and especially not to waste your hard earned money on their extended warranty as i have found it totally worthless if you decide to purchase this brand.Also just a reminder as I learned the hard way always turn your water off if you are connected to a city water supply or well water supply with a pressure pump it could save a large disaster like the one I had. Show less