I have owned many Jayco units. This was purchased new and by far is the worst unit ever. The quality is the worst and I would recommend never purchase a jayco eagle to anyone. I have had water leaks, missing moldings, defective radio, defective kitchen table, missing water filters in fridge, shades that will not close and now just out of warranty, my front cap is fading bad. The jayco response is, “it’s out of warranty”. There are a couple other Eagles in my campground doing the same thing. STAY AWAY from this unit!!!! Show less

I purchased a 2015 Jayvo Eagle Premier a year into owner ship we took it in for water leaks from the Slide Out skylight and front cabinets. We were told the whole front cap of our travel trailer would have to be replaced , well after replacing the front cap Jayco refused to replace the propane cover so we ended up with the whole front cap looking new and the propane cover not matching. We ask to replace the propane cover but Jayco refused. We won’t be buying any Jayco Products anymore. I’ve purchased 4 Jayco products and was a loyal Jayco customer, but if Jayco treats there loyal customers like this, as I said no longer a Jayco customer Show less

The Jayco Eagle is a beautiful looking camper with a great layout, it was our 5th camper over the last 20 years. Stated with small and worked our way up to the jayco eagle 317 WRlok. With out hesitation yhis was the biggest piece of junk you could imagine. Camper was in shop for 9 Months the first year alone. Over next 10 months had to cancell 2 trips because of problems, major problems. Water leaks, slideouts actually coming off tracks or not opening or closing once opened, door not staying closed, electrical issues,list goes on and on. Jayco customer service? Complete joke. This is not a one time issue, go to BBB in Indiana where they are based out of and read the hundreds and hundreds of complaints. Complaints like ours with major issues and having to spend months making payments on something you cant use. Show less

We purchased a 2021 Jayco Eagle 321RSTS in April 2021 from RV One in Dover, FL. We loved the floor plan and the layout of this model. It had all the options we wanted and the room. This has been the WORST investment we have ever made! Ii has had nothing but problems from day one. We spent months looking at different manufacturers and models, but Jayco seemed to always come out on top. Boy were we wrong! Rear window leaks. Called RV One and told them what was happening. They said since were so far from them they would find a Jayco dealer close to our route and have them look at for us. Found a dealer in Alabama, they removed it put a new seal on it and put it back in. Still leaked the next time it rained, Called Jayco support no help. Said since it was looked at a Alabama dealer it needs to go back to them for repair. Jayco only covers it once so no help from them. Have a flapping sound in bedroom AC, front storage door doesn't lock and leaks, under mount kitchen sink fell, (fixed that my self) had water leaks, jacks didn't work for 2 weeks, (fixed them myself) furnace doesn't work, front cap light went out after only about 2 hours of use, rear tail light is full of condensation, kitchen slide doesn't work properly, pump under kitchen sink vibrates so loud it can be heard outside, (finally fixed that myself). Neither Jayco or RV One stand behind their product. Trying to get into a so called Jayco dealer is next to impossible. Have to wait weeks or months to get anything done. My advice? Don't waste your money!!! Show less

We picked our Eagle ht up from Rick's RV in Joliet, IL 13 months ago and have been to several RV parks and also boondocking many times. When new I checked all water fittings, all electrical, etc. So no leaks or other issues. After a few months the queen mattress cover began to tear, so I contacted the dealer and the sent a new mattress to our home in Vegas. The floor plan is very livable, with nice appliances. We chose the modern farmhouse interior and love it. The Jayco 2/3 warranty gives us peace of mind. Show less

2018 Jayco Eagle HT Review Purchased new November 2017. Stored unused until June 2018 when returned to Jayco dealer to add Slide-Out Covers, wash roof and add recommended UV treatment. That’s when problems began. Dealer advised us roof was ripped up and they could not perform the cleaning or treatment. They asserted we must have driven under some trees and ripped roof. We could not believe this since we had not even used the trailer yet and had driven it only on interstate highways where there are no trees and stored it safely in our steel barn. Dealer advised roof needed replacement which they could do it for $7000! We were stunned. Our insurance agent, who specializes in RV claims, checked it out and said it looked like someone had ripped up the roof with a pressure washer! We felt vindicated but angry. He also told us that based on their claim history, our dealer had very poor reputation. No way we were ever going back to a lying rip-off dealer; asked for recommendations for honest, reliable certified Jayco RV repair shops. Took trailer into a shop in San Jose who also said roof looked like it had been damaged by a pressure washer! They quoted $5000 for a full replacement (including plywood decking and a better and slightly more expensive roofing material)! Appears Jayco dealer sent some inexperienced kid up to clean the roof and destroyed it. The worst part wasn’t that it cost us a $1000 deductible, but that they were so dishonest and wanted $2000 more! Took unit on its maiden voyage in June 2018. Almost immediately, trailer began falling apart. Bottom of pot drawer broke out. Stove dropped out of alignment @ ½” causing the drip pan under the burners to come in direct contact with the burner flames and turn red hot. Almost every cabinet and drawer came open during towing, i.e., latches do not secure well. Propane door could not be closed without being bent out since the propane tanks protruded out about ½” and prevented a flush close. Just some of the 15 issues we had during first trip. Next trip – more problems. Venetian blinds fell off. Curved wooden headboard over bed came unstapled from the side wall. Cabinet door frames came apart. Electric water heater indicator light stopped working. Framing molding around bedroom slider came loose. Another 3 months to schedule and repair list of warranty issues. May 2019- took cross-country trip and had bigger problems. Electrical panel shook loose from wood backing board and the board itself came unstapled from its wood framing (major concern due to risks of shorts or even fire from wires which might come loose). While being towed, a hanging light over kitchen table came loose, swung against the other hanging light and shattered glass. Exhaust fan over stove works so poorly, it sets off smoke detector every time. Gray valves leaks. Annoying electrical hum developed when plugged into shore power. Sheet metal lining the wheel wells came unstapled and rubbed on tires. A cabinet shelf collapsed and broke revealing that staples had come loose (no evidence of glue or screws). Wood paneling on the side of the fireplace came unstapled and loose staples caught my wife’s leg. Mattress provides very poor support and after relatively little use shows permanent indentations where we sleep. Etc., etc. Trailer in shop again for more warranty repairs. With over 40 warranty issues so far, we have lost confidence in this unit ever being reliable and are concerned about what happens after the 2-year warranty expires in a few months. We are now shopping for a more durable fifth wheel and it will not be a Jayco! We concluded a few things based on our experiences: 1. Local Jayco dealer is a liar and a rip off thief. Cannot be trusted. 2. Jayco brags about Amish quality workmanship. That’s bull. Most of our problems were woodwork related and probably not Amish. Nothing but tiny staples and cardboard thick plywood. “Solid wood” framing is light weight with fancy wood grained vinyl cover. Very little evidence of glue or screws anywhere. Simply towing this trailer on interstate highways shakes it apart. 3. Nearly all problems have been related to poor Jayco quality and workmanship, not components or appliances made by others and installed by Jayco. 4. HT (half ton) units are built light and cheap, i.e., durability and quality suffers greatly. Most fifth wheels we are now looking at have 8” or even 10” I-beams. This Eagle HT has a 6” I-beam which I now realize is probably a good clue about durability. I recommend avoiding HT models. 5. RV review site distorts the ratings by averaging 5 factors with such things as floor plan and livability. Naturally reviewers typically give those factors 4 or 5 stars because that’s why they bought them! I now look at only 2 factors on these reviews and ratings, i.e., quality and support. When you average just those 2 factors, Jayco Eagle HT rates poorly. Wish we had figured all this out before! Show less

We have owned a Jayco eagle 338rets for 5 years now and the functionality has been good for the most part with only a few minor problems early on such as poor quality cabinetry as we have had multiple cabinet doors fall off from poor hinges or poor material they are fastened into. That being said we enjoyed many things like the layout,king size bed,and fireplace.The big problems though in the last couple of years have been one of the three slide-outs leaks every time it rains so we have to pull it in every time there is bad weather as we are a long distance to a dealership for repair.Jayco also had a defective batch of paint on this model and the front cap area is totally faded out and looks terrible,it happened after the 2 year factory warranty and even though we had purchased an additional 5 year warranty Jayco would not do anything to help the situation and the customer service department was extremely rude and could care less about the customer.just recently we spent a night in the rv and had to leave for a day.Upon return we were greeted to water all over the floor,the problem was a faulty toilet that Kept running and flowed over. I had to bring the rv back to the dealer for repair and in inquiring about our extended warranty and if it would be covered the response was only the defective part. My advice is that from my experience with Jayco they have some great features but from a customer service aspect I would not recommend this brand to anyone and especially not to waste your hard earned money on their extended warranty as i have found it totally worthless if you decide to purchase this brand.Also just a reminder as I learned the hard way always turn your water off if you are connected to a city water supply or well water supply with a pressure pump it could save a large disaster like the one I had. Show less