2018 Jayco Eagle HT Review Purchased new November 2017. Stored unused until June 2018 when returned to Jayco dealer to add Slide-Out Covers, wash roof and add recommended UV treatment. That’s when problems began. Dealer advised us roof was ripped up and they could not perform the cleaning or treatment. They asserted we must have driven under some trees and ripped roof. We could not believe this since we had not even used the trailer yet and had driven it only on interstate highways where there are no trees and stored it safely in our steel barn. Dealer advised roof needed replacement which they could do it for $7000! We were stunned. Our insurance agent, who specializes in RV claims, checked it out and said it looked like someone had ripped up the roof with a pressure washer! We felt vindicated but angry. He also told us that based on their claim history, our dealer had very poor reputation. No way we were ever going back to a lying rip-off dealer; asked for recommendations for honest, reliable certified Jayco RV repair shops. Took trailer into a shop in San Jose who also said roof looked like it had been damaged by a pressure washer! They quoted $5000 for a full replacement (including plywood decking and a better and slightly more expensive roofing material)! Appears Jayco dealer sent some inexperienced kid up to clean the roof and destroyed it. The worst part wasn’t that it cost us a $1000 deductible, but that they were so dishonest and wanted $2000 more! Took unit on its maiden voyage in June 2018. Almost immediately, trailer began falling apart. Bottom of pot drawer broke out. Stove dropped out of alignment @ ½” causing the drip pan under the burners to come in direct contact with the burner flames and turn red hot. Almost every cabinet and drawer came open during towing, i.e., latches do not secure well. Propane door could not be closed without being bent out since the propane tanks protruded out about ½” and prevented a flush close. Just some of the 15 issues we had during first trip. Next trip – more problems. Venetian blinds fell off. Curved wooden headboard over bed came unstapled from the side wall. Cabinet door frames came apart. Electric water heater indicator light stopped working. Framing molding around bedroom slider came loose. Another 3 months to schedule and repair list of warranty issues. May 2019- took cross-country trip and had bigger problems. Electrical panel shook loose from wood backing board and the board itself came unstapled from its wood framing (major concern due to risks of shorts or even fire from wires which might come loose). While being towed, a hanging light over kitchen table came loose, swung against the other hanging light and shattered glass. Exhaust fan over stove works so poorly, it sets off smoke detector every time. Gray valves leaks. Annoying electrical hum developed when plugged into shore power. Sheet metal lining the wheel wells came unstapled and rubbed on tires. A cabinet shelf collapsed and broke revealing that staples had come loose (no evidence of glue or screws). Wood paneling on the side of the fireplace came unstapled and loose staples caught my wife’s leg. Mattress provides very poor support and after relatively little use shows permanent indentations where we sleep. Etc., etc. Trailer in shop again for more warranty repairs. With over 40 warranty issues so far, we have lost confidence in this unit ever being reliable and are concerned about what happens after the 2-year warranty expires in a few months. We are now shopping for a more durable fifth wheel and it will not be a Jayco! We concluded a few things based on our experiences: 1. Local Jayco dealer is a liar and a rip off thief. Cannot be trusted. 2. Jayco brags about Amish quality workmanship. That’s bull. Most of our problems were woodwork related and probably not Amish. Nothing but tiny staples and cardboard thick plywood. “Solid wood” framing is light weight with fancy wood grained vinyl cover. Very little evidence of glue or screws anywhere. Simply towing this trailer on interstate highways shakes it apart. 3. Nearly all problems have been related to poor Jayco quality and workmanship, not components or appliances made by others and installed by Jayco. 4. HT (half ton) units are built light and cheap, i.e., durability and quality suffers greatly. Most fifth wheels we are now looking at have 8” or even 10” I-beams. This Eagle HT has a 6” I-beam which I now realize is probably a good clue about durability. I recommend avoiding HT models. 5. RV review site distorts the ratings by averaging 5 factors with such things as floor plan and livability. Naturally reviewers typically give those factors 4 or 5 stars because that’s why they bought them! I now look at only 2 factors on these reviews and ratings, i.e., quality and support. When you average just those 2 factors, Jayco Eagle HT rates poorly. Wish we had figured all this out before! Show less

The Jayco Eagle HT 30.5 CKTS has been problematic since date of purchases in July, 2021. The primary issue as supported by the examples below is that this unit was not properly manufactured and did not go through a quality control check prior to leaving the factory. Manufacturer support is nonexistent. 1. Manual - The Manual instructs the owner to download Lippert One Control as the app to control the RV's functions. This is incorrect. The correct phone app to download is Jaycommand. Other misprints appear throughout the manual as supported by our attempt to follow the guidelines which have proven to be wrong. 2. Refrigerator - Condensation between freezer doors. Recently learned that it is not properly vented. This could be applicable to all early builds of the 30.5 CKTS. 3. Auto Levelers - After 4 new circuit boards, auto levelers finally work. HOWEVER, only operable by using the Jaycommand app. When camping where phone service is not available, the auto levelers cannot be used. Also, the auto Levelers are not part of the main control panel inside trailer. 4. Main Control Panel - Have had the circuit board replaced. Water tanks were not registering. 5. Doors - Unable to use deadbolt. Door was improperly installed. Other hatches have also had alignment issues. 6. A/C - Only blows air out right vent. Left vent not working. Also has problems with the air circulation. List goes on. We have owned Jayco products in the past. Had always been good quality. Will most likely not purchase another Jayco product. Looking to sell this one. Show less