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Jeff Mason
Texas
Reviewed on December 11, 2020
RV reviewed
2019 Newmar Dutch Star 4018

3.0
Should have walked away from this deal at the dealer. problems started when we took delivery. One heatpump and one toilet weren't working when we did out PDI. dealer assured us it would be fixed asap, after we took delivery that promise disappeared, spent the next day sitting in the waiting room...
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Should have walked away from this deal at the dealer. problems started when we took delivery. One heatpump and one toilet weren't working when we did out PDI. dealer assured us it would be fixed asap, after we took delivery that promise disappeared, spent the next day sitting in the waiting room only to be told they didn't have the parts and we needed to come back in 6 months. This was Holiday World in Katy tx. Drove unit to Jacksonville where they fixed the toilet and replaced the heatpump but didn't seat or tighten it so next rain we got the bedroom flooded. That was campers Inn in Jacksonville and they wouldn't even return my calls as water poured into my new coach. Newmar sent a mobile mech to fix the leak. before we got out of fl got the double check engine light and def warnings, Spartan passed me off to Coach.net and a week later a mobile tech showed up and replaced the def head. Took the unit straight to Napannee ind (factory service center) to get a multitude of issues fixed such as window shades not working awnings inop rain pouring in from the full wall slide. While we were there they noticed the engine was leaking oil, had to call cummings for that issue, it was the rear main seal, took 2 weeks in the shop to get that fixed. all this with less than 3,000 miles on a new coach. It's sitting in my driveway waiting for me to wonder where I want to breakdown next.
Livability
5.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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