This has been a great RV, absolutely no problems. I would recommend purchase of Heartland products to anyone thinking of owning their own RV. You really get a quality product for a lower price than some of the other brands out there and I can personally guarantee you won\'t be dissatisfied with what you get. Sincerely, Proud Sundance Owner Show less

3 year structural warranty is useless! Very unhappy with heartland. We Have a heartland Sundance a little over a year now 14 months. Since we have had it the sink sunk in the counter, water leaks from under the camper when you take showers , microwave glass came off, trim loose, an the floor is sinking in the middle of the camper.tried to take to get fix for the main problem the floor sinking in & Warranty will not cover , they are trying to tell me we had the refrigerator on to high an it froze an leaked! So it’s our fault an will not cover damages. Seems like this company does not want to take ownership of their cheaply made campers. But charging over priced for them by screwing people over when there are problems or issues with the unit! After reading reviews it seems like some of the same issues! Heartland does not stand by their word an I do not recommend buying this camper. Show less

I bought a 2020 Heartland Sundance 291QB (manufactured in august) in March of 2021. In June/July of 2021 I noticed a 3" hairline crack in the rear fiberglass pannel. I took it to the dealer to submit a warranty claim on it. The dealer assessed it and determined it to be a problem with the fiberglass pannel. Heartland denied the warranty claiming it was damage. When I called Heartland I talked to David Williams who was not interested in what I had to say. He was not only rude but hostile in his way of dealing with this. He procceded to brag about how he turns all kinds of claims down for miscelaneous things, then proceded to give me a speal about how they have paper work with the dealer that enables them to deny warranty claims regardless if problems occur within the initial time frame of the warranty and that the warranty doesn't actually start when you buy the trailer but when the trailer is manufactured. At this point I got frustrated with the situation and asked for an indepenent assessment of the problem, which was ignored. In my opinion this sort of behavior and hostility to customers is unacceptable for any business, particularly when the dealer identified the problem in the initial claim as a material failure. I will be submitting a complaint with the BBB and CFPB and Heartland HR department. Show less

Excellent couples trailer. It has two slide outs and a rear bath. The bathroom is fairly roomy with impressive storage. The kitchen too has great storage with a huge pantry and plenty of counter space. The floor plan is roomy and inviting. Although we removed the dinning booth and replaced it with a couch to accompany the two theater chairs. The outside storage is also spacious...closer to that found in a 5th wheel. It's balanced evenly and tows very well. We've towed a 37 foot 5th wheel. And with a good weight distribution and sway kit on the trailer...there is little difference in the driving experience. The build quality is excellent. After two years and a well over a dozen trips both long and short...We've had zero problems and things are holding together well...such as trim pieces, cabinetry, decals, and so on. This is our third RV and by far the very best in quality and design. Our other two RV's were a 2003 Four Winds 31' C class back in 2013; and a 2015 Heartland Sundance 5th wheel. The C class was a good rig...but the Sundance and it's build quality was very disappointing. For what it's worth, weather you get a new or used rig, consider upgrading the tires. I found the Goodyear Endurance to be an excellent tire. The only trailer tire made in the USA and not China. Show less