I have 2016 PROWLER 30P RLS. MODEL 5SFPB352OGE313659 The Rear Window leaked and the flooring is bad. Had a gentleman company review it the window was not installed properly. And Heartland will not repair it. The cost of the repair is $2,700 Show less

Love my Prowler Lynx. Roomy with the 14 ft. slide. All kinds of room and storage. All seems to be assembled with good craftsmenship. I look forward to upgrading in the future. Heartland will be my manufacturer of choice. Dealership personnel and knowledge was also a deciding factor. All go hand in hand with a good product. Albert G. Boyle Jr. Show less

We own a 2015 Heartland Prowler. It’s 2018 when I wrote this review. Floor is rotten from leak in front storage compartment. It’s not covered and estimate to repair is 20,000 dollars. Called manufacturer and they said we needed to apply caulking every 3 months to trailer or it’s our fault and besides that there is only a 1 year warranty on the trailer. Show less

Our second Prowler Lynx, we upgraded to a larger model. That was 6 months ago and still have not used it. Had a little mishap with a yellow pole. Did a little damage on the siding on a slider. Been in the shop since March and they are still waiting on the parts.will never buy another RV from Heartland. They only respond by email but not right away. I’d maybe give them 1 star. Show less

Getting older and we wanted to downsize from our 31' unit. Thought the Prowler would be a good choice or just the two of us. After a couple of short trips found it to be very uncomfortable inside. Only seating is at the dinette table and that gets old quickly. AC is very noisy, the bed is short and I'm only 5'10" At 14 months old developed a huge roof leak where the material separated at the front of the trailer. $6,000 for a complete repair. Company said it was my fault for not caulking the seams every six months. Currently looking for a new unit and it definitely will not be a Heartland. Show less

We bought a new 2022 Prowler 320BH. We have had it 2 years. It has been a nightmare. First the fridge would either shoot a code or not work at all, it took the dealer 14 months to figure out the problem. Then we were going down the interstate and the underbelly started to fall off. The seals around the slides on the inside kept falling off. The bedroom door won’t stay in the tracks. The floor inside the door keeps coming up the take on the walls keeps peeling. It has been in the shop a total of 18 months so we have only have 6 months of use. We have been very disappointed in this RV. Definitely will never buy another Heartland product. We had to fight them to get the repairs done even though they were all covered by warranty. The dealer was no help at all. Show less

Ive had my prowler for 2 years now. I wish I could say I've enjoyed it the whole time, but quality issues and support have been a real problem. We went with this trailer due to the bunk hose and a bath and a half. Plenty of room for us. Heartlands website praised the quality control aspect of things and how they build better than the rest. I've had plumbing leaks. I replumbed all water lines in the trailer to fix leaks and prevent future leaks due to chaffing. All the interior walls are peeling. I had to re wire my interior fridge due to it shutting off. The awning ripped on our second trip and was not covered. After a year the awning motor needed to be replaced. After many trips screw tips are now pultruding from the siding. The under belly panels of the trailer are falling down and duck tapped where cuts were made after it was installed. Ive taken it to the dealer for it to sit for a year. Not everything was done but I could use it. Picked up nothing was fixed! still have many water leaks inside from the interior plumbing. After calling heartland I found out the dealer never even started the claim.They gave me a list of dealers to use. All were booked really far out to the point where id go a whole season making payments and unable to use the trailer. I took things into my own hands and did the repairs. The more I dig into this trailer to more quality and workmanship issues I find. A lot of spot with no wall insulation, and NO INSULATION in my roof. No wonder it's pre wired for a second ac unit. The single unit can't keep up in 80+ deg weather. I would not recommend purchasing a heartland trailer. Show less

I bought a 2019 Heartland Prowler Lynx 30 travel trailer a few months ago. We have literally lived in this thing for 2 months while we build a house and I have already had to replace the thermostat twice. Additionally, water leaks around the toilet when you flush it, the trim that separates the sofa from the dining table is coming apart, and as of 2 days ago, the furnace stopped working. So let me move on to Heartland's excellent customer service (sarcasm). When I encountered the first problem (thermostat), I was informed that the warranty requires that I bring the RV back to the dealer, which is 120 miles from where I live. As stated earlier, I'm living in the RV while I build, so I've already set this thing up on jacks and installed plywood around the bottom for the winter. Not to mention, I had to have it delivered because I didn't have anything to pull it with. Therefore, taking it back wasn't an option. Besides, I'd be out more money doing that than if I replaced the thermostat. In Heartland's defense, in this one instance, they decided to mail me a replacement thermostat for free, instead of requiring me bring the RV to them. I installed it and same problem; the settings jump around like crazy. Incidentally, this particular thermostat has HORRIBLE reviews on Amazon. I finally managed to get the setting on the 2nd thermostat to stay put. You just can't adjust it or it goes crazy. I called Heartland and they couldn't recommend any other thermostats I could get as an alternative. Seriously? So I'm stuck either paying an electrician to come fix it or spend about the same amount of money, if not more, having it hauled 120 miles? I won't even get into the other problems, as they have not been resolved either. I thought buying a new RV and reselling after I built my home would be preferable to renting, WRONG ! Plus, I thought we may want to keep it afterwards and maybe go camping occasionally. Ummm, I don't think so. This piece of trash is most likely to leave me stranded or blow up and night in my sleep. This is my 1st RV experience and it will be the LAST ! Heartland has left a lasting bad impression on this first time RV'er. I would recommend this product to anyone ! Show less

Bought my22 LX Prowler in the fall of 2017. I took it out for the first time May 2018. Wow! first my stereo wasn't working. Called dealership and they informed me to check the fuse. Yes on my memorial day weekend I had to pull my radio. First the trim that surrounds the radio face, was not attached. Then one of the screws holding the radio in was stripped. It did have a blown fuse for what ever reason !!! Then I found out the CD player doesn't work! Went to get my water system started up. Found a hose that led from one of my tanks that should of been routed through the floor. It was not ! To beat it all, went to flush my toilet, and felt water spraying on my leg. Turns out the toilet was missing a bolt on one side. It was never installed correctly!!!!! My automatic awning quit working when I tried to reel it in. I finally got it to work, but the motor makes a terrible whining sound. Of course things happen, but other than the awning, everything else should of been caught at final inspection. There it no excuse for the toilet, or the hose issue. I am very disappointed ! Yes covered under warranty. But In order to take it back to the dealership I bought it from is a 3 hour drive. Heartland did give me some local dealers who will do the work. I am very disappointed. The workmanship on this camper is very unacceptable. Show less

I have a 2019 255 LX prowler, it has been a problem Every since I bought it it’s junk, I’ve called the manufacturer and I also called the people that I bought the RV from and they tell me that it’s out of warranty but I don’t understand how it’s out of warranty it’s only 18 months old however the following problems exist, Ac doesn’t work, The refrigerator quit, The water heater is constantly failing, Not to mention that I fell through the floor because apparently whoever assembled this camper did not know That a rubber grommet goes on the drain of the tub which was not properly secured to the P-trap into which it was loose too. And had been leaking water for sometime now but it wasn’t visible to me. In a 46 x 46 area there was no screws holding the wood in place Fascinating it to the floor joists. This is called structural support for the cabinets to fail in supporting the refrigerator and the stove all framework under the bottom of the cabinets are cracked and the rot goes under the cabinets all the way from the The bedroom on an angle to the rear door all the way to the rear window. The people at heartland said that there’s nothing that they could do for me that I should be looking for water dripping from under the camper, I said that’s impossible to do because I work 8 to 12 hours a day and wouldn’t know it but anyway it’s a manufactures defect and they should have to fix it or put me in a new camper. My rating on this camper is a -100. Show less