I purchased a 2017 Cyclone 5th wheel, January 2017. It's has been in 2 different facilities for major repairs. Now, it's currently in the Heartland facility. I've cancelled trips and have not been able to plan new ventures. Two major problems, (1) leaking slide due to factory building caused significant water damage under linoleum, (2) table mounts drilled in flooring in the incorrect spot, have never used the table. Would have to pull entire linoleum up to correct that. And if that isn't enough, tanks build up pressure and have never drained properly. The list goes on and on... Guess what, now my 1 year warranty is up, and they only want to extend it 6 more months after they take my entire trailer apart and put it back together. Their quality of work is awful, and taking responsibility for their workmanship is even worse! Show less

I purchased a 2017 Cyclone 5th wheel, January 2017. It's has been in 2 different facilities for major repairs. Now, it's currently in the Heartland facility. I've cancelled trips and have not been able to plan new ventures. Two major problems, (1) leaking slide due to factory building caused significant water damage under linoleum, (2) table mounts drilled in flooring in the incorrect spot, have never used the table. Would have to pull entire linoleum up to correct that. And if that isn't enough, tanks build up pressure and have never drained properly. The list goes on and on... Guess what, now my 1 year warranty is up, and they only want to extend it 6 more months after they take my entire trailer apart and put it back together. Their quality of work is awful, and taking responsibility for their workmanship is even worse! Show less

We bought ours Jan 2019. Brand new Lamesa Phoenix az Was delivered tv open shower doors open. Doors between the bedrooms been going back and forth Told them make sure everything works . The marble is broke under the fireplace. Entrance door open hitting the holding bar. Would not stay latched . Driver saif i just deliver Many issues took it to Albuquerque nm 3 days nothing got fixed. There was more wrong after we left. They have no idea about the new wi fi and how things are hooked up but sell them The outside light above the door did not work the fan did not work . 2 and half years later still don't work Been told there is a secret switch..for 3rd ac and fan..why would there be a secret switch.i have looked in every cupboard nothing . Just why hidden. If its something your going to use.. 3rd ac unit was not working or fan yet .one section of the recliner did not work opened up and wiring was different than the other ones, there is wi fi boxes on walls to run lights . No one knows how to set them up. Called Lipperd and heartland no one could help Went on first trip Levelers were trying to tip us over. Called was on the phone 4 hours maybe the box in the back. Was told sometimes there tie rapped and they break..something that is up under the camper No one could tell us were it is. Get a tec out there.. sounds easy And also commented did we know how to use a level My husbund hung up were in our 60s. So yes. But it was still trying to tip . Tired off the ground crazy . A year later still no one to fix them without a apt months later Husbund works can't just take and leave and get . And no mobil units to even mess with levelers also water system was filling the tank air in the system. called no one has it can order it 2 weeks to a month .. we are traveling. Wtf my husbund took it apart a o ring broke . Can't get them either Not round thicker on one side. So he put cylocone.temp fix . Called Hartland direct talked to a jim once. Under warrantee 3 years . This trip nothing is still been fixed talked to a Laurie at heartland again . She seems very helpful But to get someone to work on it still nothing.she called a repair shop going to get us fixed up. Talked to him No can look at it if we need parts will have to order no one has anything. So she is suppose to call back. Yet to hear back. Without being told June to Aug. I just know we had a cyclone toy hauler and problems But this is the biggest lemon yet and we bought them brand new thinking no problems. Just not sure what to do Know will never buy a heartland again there warrantee is ok maybe. Never can get anything done A big disappointment have screwed and fixed a lot of things ourself . Only good thing is how its arranged inside. Show less

We bought this trailer new (June 2019) and we currently have this trailer on the road following a motorcycle race schedule that will not allow us to have the trailer back to the dealer until the end of November 2019. We have tried to get the more serious warranty issues resolved at other Winnebago dealers on the road with no success. They are all booked with other customers. Some of the bigger problems have had temporary fixes done or we fixed the issues ourselves. We purchased this Winnebago based on the reputation of the brand. Unfortunately, this unit is no better than all the other poor quality RVs currently produced in the U.S.. We reached out to Winnebago for help on the road, but that resulted in little to no help at all. Our dealer has helped as much as they can until we get it back to them. We downsized to this trailer after towing a Heartland Cyclone 5th wheel for years. The Heartland was junk too. This trailer was going to be a temporary solution until we were going to purchase a Class A next year. However, we are done with the RV world. We will haul our race bikes in a cargo trailer and stay in hotels. Here is a list of a few issues so far: • Damaged Refrigerator door from draws sliding out during transport • Kitchen Slide-Out does not fully close • Severe Shower drain leak, flooded bottom of the trailer • Under carriage cover torn loose and dragging on the ground • Front exterior trim molding came off • Unable to service generator. Oil filter access blocked • Sliding door in Bedroom falls off track. Bad design. • Multiple ceiling lights in not working correctly • Window Blinds next to door has a defect. They do not line up correctly • Paneling under top bunk is coming off • Small tear/defect on one of the free standing chairs. • Multiple bolts fell out of the free standing chairs. • Front door does not open and close properly • Drain under kitchen sink came apart and flooded the inside of the trailer. • Bracket on stove cover came off > Mattresses need to replaced after 10 days of use. > Trailer says it will hold 100 gallons of fresh water. We attached a gauge to measure and was only able to put 60 gallons of water in the trailer. Good luck. I'm Done With RVs. Show less