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6 ratings and reviews

Voted most helpful review

Michael

Montana

Reviewed on September 19, 2017

RV reviewed 2016 Heartland Bighorn 3270RS view listing

3.0
This is a Bighorn RS3270 I bought in January 2017. I have had nothing but problems since the day I picked it in Springfield Mo. MANY problems (workmanship) I had to fix myself, Now I have had it in the shop 3 different times for the hydraulic slide cylinder leaking,... read more
This is a Bighorn RS3270 I bought in January 2017. I have had nothing but problems since the day I picked it in Springfield Mo. MANY problems (workmanship) I had to fix myself, Now I have had it in the shop 3 different times for the hydraulic slide cylinder leaking, (currently waiting on another one), The auger motor in the refrigerator quit, waiting on it also. the compressor on the refrigerator quit, waiting for a tech to look at it. This this is a fifth wheel Bighorn JUNK. It has been waiting for repair far longer than I have had it to use. $80,000 piece of junk, THANKS HEARTLAND
Livability
4.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Bill

California

Reviewed on February 11, 2020

RV reviewed 2016 Heartland Bighorn 3760EL view listing

2.6
As others have already stated, the Heartland Bighorn Product is the worst fifth wheel we have ever owned. We had 2 fifth wheels and a tow behind trailer before buying this unit new and have had more problems hands down with this unit than all 3 of our other units... read more
As others have already stated, the Heartland Bighorn Product is the worst fifth wheel we have ever owned. We had 2 fifth wheels and a tow behind trailer before buying this unit new and have had more problems hands down with this unit than all 3 of our other units combined. We had problems before we even left the dealership and have never had a trip when something major hasn't gone wrong. We never buy extended warranties but did on this unit, and if we hadn't we would be broke by now. Very poor quality workmanship overall. Getting answers or help from Heartland is impossible. We take it out for a couple of weeks, and then it is in the shop for a month or more waiting for parts. It is been so frustrating and for the price, we had really expected a better product. We will never buy another Heartland product and if you're in the market for a rig, I'd steer clear of this brand. Just my opinion...
Livability
3.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Phil English

California

Reviewed on July 19, 2018

RV reviewed 2017 Heartland Bighorn 3270RS view listing

4.0
I like everything about the Bighorn 3270RS except. factory workmanship is poor. There is evidence that some skilled labor is used but some is simply unskilled and crude. Interior and exterior are pleasing to look at but remove an access panel or try troubleshooting, things go down hill. We... read more
I like everything about the Bighorn 3270RS except. factory workmanship is poor. There is evidence that some skilled labor is used but some is simply unskilled and crude. Interior and exterior are pleasing to look at but remove an access panel or try troubleshooting, things go down hill. We have experienced dozens of annoying problems: drawer bottoms falling out, water heater failure, 12v hydraulic wiring overload, mysterious popping from the propane central heater, blinds falling down, cabinet door alignment. loose screws every where, bed frame broken off from bedroom slide, sloppy wiring practices, construction debris behind every access panel, roof vent wiring issue, intermittent 12v lite wiring, many more. 18 months of ownership. Heartland attempts to support by phone but usually unable to tell me anything about plumbing or wiring. To the trailer credit it seems structurally sound. It has never leaked! Needless to say I am a DIY'er. At shop rqtes or $120/hour and climbing I will continue to be.
Livability
5.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
3.0
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Voted most helpful review

John Flanagan

Colorado

Reviewed on November 9, 2017

RV reviewed 2017 Heartland Bighorn 3160EL view listing

3.0
We bought our Bighorn at the Pennsylvania RV show in 2016. We have got to use it one week. We picked it up in December of last year in New York. It has been in the shop ever since. For a brand new trailer it had a huge crack in the counter top over by the stove. A chipped bathroom... read more
We bought our Bighorn at the Pennsylvania RV show in 2016. We have got to use it one week. We picked it up in December of last year in New York. It has been in the shop ever since. For a brand new trailer it had a huge crack in the counter top over by the stove. A chipped bathroom sink. Hot water heater that would not work on 120. Slider was making noises and jerks found it out of alignment. Screws left in the railing of the closet so the doors would not open. Safety window over the loveseat will not open all the way. The screws in the vent behind the stove were stripped and they had installed other screws other than the ones Furrion had provided. Screen door would not close. Rubber grommets and pins on the stove grates were missing, so had to replace the grates. The cover on the compartment door was missing. The shower door was missing a screw they found that they had tightened it to much and expanded the crimp. Gasket on the back window of the slider keeps coming out. Light shade on the slider had fallen down so they had to remove fascia and reinstall it. In the freezer there are two holes that do not have plugs not sure why they are there. Refrigerator doors were out of alignment so one stuck out a lot further than the other. Staples sticking way out on all the gaskets. So they are taking the gaskets off and putting the staples in. The seal on the back corner of the trailer is coming out. The outlet on the outside does not work. There is also a real soft spot on the roof. Not sure what is going on there yet. So out of a full year we have got to use our trailer once as it has been in the shop waiting on parts. For as much as we spent on this Bighorn I am very disappointed in the workmanship and the quality of this rig. I will NEVER buy another Bighorn again. We owned a Terry before and never had any problems. We had heard great reviews on Heartland trailers. We loved their floorplan but quality is not there for what you pay for it.
Livability
4.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
2.0
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Voted most helpful review

Russell McFall

Texas

Reviewed on August 4, 2020

RV reviewed 2015 Heartland Bighorn 3270RS view listing

3.8
We purchased a 2015 Heartland 3270RS Bighorn new off the lot after we had looked at them in RV Shows. We fell in love with the floor plan and the durability of the coach. We have had few problems like bedroom slide not operating correctly but after taking it to the... read more
We purchased a 2015 Heartland 3270RS Bighorn new off the lot after we had looked at them in RV Shows. We fell in love with the floor plan and the durability of the coach. We have had few problems like bedroom slide not operating correctly but after taking it to the dealer and they could not figure out what was wrong as it never did it again, we experienced the same issue once again and I self diagnosed the problem as a loose twisted wire with a wire nut that was not very well secure making intermediate contact. (Fixed) Slide toppers are after market so I can't fault the manufacture but the dealer did a poor job of installation. The biggest problem we have had is a crack in the fireglass above the rear slide toward the front of the coach, it ends up being a weld within the frame of the RV that has come unwelded, we had to have the slide removed, and internal walls disassembled to re-weld the aluminum weld, and then have the fiberglass repaired, we thought that after a $6,000 bill it was behind us well, the crack has re-appeared but the shop we had to work done warratines the work so its back into the shop again to see what the repair will be. I contacted Heartland but they did not return my requests for reimbursements of the repairs. When you purchase a high end RV you expect it to be of good quality and will last a long time, 5 years is not a long time, we don't manhandle our RV and do not take it off road so it was unexpected that we have a crack in the fiberglass, it needs to be repaired or it would lead to water infiltration and then delamination. I am happy with the RV as it is the right size and comfort for us but the high cost of repairs puts a pinch in our enjoyment of our travels wondering what will break next.
Livability
4.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
3.0
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Voted most helpful review

Pat Reeves

Missouri

Reviewed on August 2, 2021

RV reviewed 2021 Heartland Bighorn 3120RK view listing

4.4
Where to start, So my brother owns a heartland dealership and I got a great deal on this rig and I understand that when you haul a house down the road things are going to break. With that being said, our black tank and gray tank broke their straps and were loose underneath the RV. We... read more
Where to start, So my brother owns a heartland dealership and I got a great deal on this rig and I understand that when you haul a house down the road things are going to break. With that being said, our black tank and gray tank broke their straps and were loose underneath the RV. We were told that neither tank was mounted correctly The mounting brackets were installed upside down. It only took a week for us to get this thing fixed because my brother owns the dealership, but we only had RV for a month then it was practically unlivable. Black tank physically became disconnected. Other things we're just small items, TV in the living room picks up half the over the air channels as the one in the bedroom I haven't figured that one out yet, saying is they use the same antenna kind of weird. The DVD player doesn't work pretty sure they left the storage screws in it. The audio system is so confusing that in order to use it you have to have the manual in front of you and even then some of the pass-through HDMI stuff doesn't work as advertised. TV in the living room has five HDMI inputs hooked up no idea where they come from or where they go. It does have a ton of storage though and it's very comfortable. We've had no problems with tires as we have a TPMS system but I think most people who complain about tires blowing out are driving too fast on them. Trailer tires only rated at like 65-70 mph anything above that and you risk them flying apart. We have had problems with the auto level staying engaged, You keep having to push the button about every 10 seconds until it's done. My brother's shop gave me a breaker to put in we'll see..... Otherwise we're happy with it but it's also a lot cheaper built than I expected I can't imagine what a unit that is lesser quality is made like and considering bighorn is in the same league as landmark this is concerning...
Livability
5.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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