We purchased a 2015 Heartland 3270RS Bighorn new off the lot after we had looked at them in RV Shows. We fell in love with the floor plan and the durability of the coach. We have had few problems like bedroom slide not operating correctly but after taking it to the dealer and they could not figure out what was wrong as it never did it again, we experienced the same issue once again and I self diagnosed the problem as a loose twisted wire with a wire nut that was not very well secure making intermediate contact. (Fixed) Slide toppers are after market so I can't fault the manufacture but the dealer did a poor job of installation. The biggest problem we have had is a crack in the fireglass above the rear slide toward the front of the coach, it ends up being a weld within the frame of the RV that has come unwelded, we had to have the slide removed, and internal walls disassembled to re-weld the aluminum weld, and then have the fiberglass repaired, we thought that after a $6,000 bill it was behind us well, the crack has re-appeared but the shop we had to work done warratines the work so its back into the shop again to see what the repair will be. I contacted Heartland but they did not return my requests for reimbursements of the repairs. When you purchase a high end RV you expect it to be of good quality and will last a long time, 5 years is not a long time, we don't manhandle our RV and do not take it off road so it was unexpected that we have a crack in the fiberglass, it needs to be repaired or it would lead to water infiltration and then delamination. I am happy with the RV as it is the right size and comfort for us but the high cost of repairs puts a pinch in our enjoyment of our travels wondering what will break next. Show less