We ordered this coach from the Gulf Stream factory through a dealer, and had several custom additions made to suit us. Gulf Stream folks were very good to work with. The floor plan, features, and quality are all an accumulation of all the good things we have had, and seen, in other coaches. We still have not seen any coach in the new line ups that we would want more than this one. There have been very few problems with it as well. The quality the Gulf Stream put into it is still superior to any other ones we see for an assembly line product, and consequently, we are very proud to show it off. Bottom line - could not be happier with this one, and not in any hurry to trade. Show less

Quality, value, and innovation are the core values that have been a part of the Gulf Stream Coach way of doing business since it was founded in Nappanee, Indiana, by Jim Shea and his sons. I have reached out to Gulfstream to request an extension of the manufactures warranty due to excessive warranty repairs and other issues related to this unit. Some of the items are considered major such as the refrigerator being replaced twice because it won’t seal 50% of the floor support under the shower never being installed. Now I have found the bathroom door is three inches out of plumb at the floor. I understand it can be fixed but look at all the lost time we have with this unit. Now to fix the floor and the wall we will lose it for a long time because they will have to rip everything out to replace the floor because of the holes that will be left behind after moving the wall. I was told by Gulfstream that they won’t do any more than repair the problems within the warranty. Seriously? It costs the manufacture nothing to extend the warranty a year unless there are problems. I guess they can’t stand behind their product longer than the three year warranty otherwise they could do this to keep a customer happy. From there web site and I quote: (Quality, value, and innovation are the core values that have been a part of the Gulf Stream Coach way of doing business since it was founded in Nappanee, Indiana, by Jim Shea and his sons.) “Yeah right” Show less

For a 1st time RV, this unit served us well. Unlike most folks, we too our shake-down trip as part of our 5-month road trip out west because we had a time constraint. We had a list of 14 relatively minor items that needed adjustment within the warranty period. We hoped to find a dealer in route to service any items that became problems. The truck with V10 engine worked great. The coach layout was just what we wanted. It was easy to live in. Over time, the rear slideout would stick while moving it in or out. We self-diagnosed thanks to Google searches and determined one of the motors wasn't operating properly. We also had a problem with the rear levelers snagging on roads at times. And the water pump would occasionally act up. When we were in Phoenix for a while, we found a dealer who worked with Gulf Stream to fix the slideout and replace the water pump with a higher quality one. We also had the rear levelers moved as they were installed too far back and low on the frame. Once they were repositioned, life on the road became much easier. The mfr. customer service dept. did work with us on most items. I do think the mfr. and selling dealer could benefit from being more focused on customer satisfaction upfront; they would spend less time on issues overall. We planned to sell the RV on our return because we don't intend to make this our new lifestyle. Once in a lifetime trip. Show less