Please do not purchase this GRAND DESIGN IMAGINE!! The quality of the build is terrible and this all starts the day you pick it up. First the manufacturer will send this product out in such bad shape after their supposedly quality check to the dealership. Then when you assume ownership the GRAND DESIGN Manufacturer will completely become your biggest problem. From their choices of dealership to proper product production to available repair parts . Every phase of the GRAND DESIGN ends in a nightmarish journey in total despair of owning one their trailers. I can't even begin to explain the madding process of dealing with this group . The lies and disinformation is just staggering let alone the weeks on end of trying to get information. I purchased my trailer on August 22nd 2022 and have yet been able to use my trailer. So Grand Design finds this situation as business as usual and no problem for them , why because they have your money on your good faith to them and they inturn act like they have done you a favor by selling you their best they can do products and to hell with customer service or warranties. So if they keep your trailer for 4 months to do repairs from the manufacturer it would only be fair to extend the warranty for those months you had it in their possession. But GRAND DESIGN knows that their product is so bad they can't keep up with the bad products they sell you. My hope is that I save someone from the nightmare I am in during for owning one of their trailers. Please Please DO NOT BUY A GRAND DESIGN PRODUCT YOU WILL REGRET THE PURCHASE. I have yet to be able to spend 1 night in the trailer since I bought it on August 22nd 2022 and made 4 payments. Grand Design shame on you and your LIES. Show less

This is the second RV I have owned recently, I had an Imagine Grand Design 2800BH prior to buying this Winnebago. They are the same year. Layout is similar but the Imagine uses the space a little more effectively. The big difference is in build quality. The Winnebago doesn’t fail to surprise me with just how cheaply and poorly it is built. Almost everyday I use it, it has a new and exciting problem for me to address. The water lines are a cheap Chinese knockoff thread re-enforced PEX type tubing, and if you spring a leak (which you will!) they are a real PIA to fix as PEX rings are just a hair too small to fit, and clamps lead to more leaks! The stabilizer are junky, and fail one after the other, the floor squeaks and flexes (even with the stabilizers dow) and the overall feel of this Winnebago is just cheap and worrisome. I am pretty sure Winnebago is short for Winne Bag O **** ! Show less

Our 2021 Grand Design Imagine XLS, floor plan 21BHE was purchased as a semi-permanently installed hunting camper on property we own, with the possibility of a rare family trip. We chose the Grand Design largely due to their reputation for quality. They have not disappointed in that respect, as we’ve had zero issues since taking delivery. The trailer is towed with a 2018 Ford Raptor SuperCrew. Even without weight distribution the trailer is essentially transparent, with no problematic sway or braking issues etc. Pro backup assist is magic and worth every penny, regardless of how well you can back up a trailer. Let me tell you... the old-timers never forget to remind you when they see you using it. easier and safer is easier and safer, regardless of anyone’s weird attachment of masculinity to the simple act of parking a vehicle... it’s not hard and doing it manually isn’t a skill worth bragging about lol. So odd... anyway, back on topic... Initial build quality is, well... still an RV. That said, you can tell the people who assembled it took the time to line things up and what not, which is more than can be said for the majority of camper trailers that we looked at. At the end of the day these things have to be light and that means thin walls, lightweight components and a general lack of the heft and feel of quality that you associate with residential ‘stuff’. With this as a baseline, the build quality of the Grand Design is as good as anything else we could find, short of maybe an Airstream @ 4x the price. Our dealer was LaMesa RV and I can’t recommend them any higher. Their price beat anything we could find on the Internet (let alone locally... which was nothing at all) by a considerable margin. They also do a great job with PDI... it was clear when we showed up that they’d actually tested everything more than once and encouraged us to spend all the time we needed doing the same. Wherever you buy, make sure they focus on this, as I’m fairly certain it’s a big part of why we’ve had no issues since driving off the lot. All in all, I’d strongly recommend both LaMesa and Grand Design. Show less

We like our Airstream but there have been problems and really, too many for what Thor charges. About $5000 - $10,000 less would be more reasonable considering the build quality. Fortunately, we're do-it-yourselfers and have remedied the problems we've encountered. But what about those that don't have or are unwilling to acquire the skills necessary to fix them? That's a topic we cover when on some of our journeys: can you imagine not knowing how to fix some of the things an RV-er will have and then having to take it in to the dealer? A lot of RV service epitomizes bottom-of-the-barrel customer relationships and quality of work is seriously lacking, generally. Believe us, the problems will be there whether you spend six figures or a low-5 number on another brand. Expect that assembly problems will be part of your complaints on any brand and again, Airstream is no better or worse. Airstream fanboys will say, 'oh, the quality is great and we love our Airstream' and for a few, that's an accurate assessment. Some Airstreams are 'tongue-heavy'. Airstreams' specs say the tongue on our Flying Cloud weighs over 800 lbs. That's a good deal over the general guideline of 10% of the total weight of the trailer. No comment from Airstream (ever) on this and we deal with it. I do not know how other brands fare in this area, BTW. Would we buy another Airstream? I think we'd try Lance, Grand Design or a couple of other brands next. They won't hold their value as well as the Airstream does but that's because of the 'cachet' Airstream has, certainly not the build quality but the fact that it's an iconic brand. Other than aerodynamics (which are great) it does not do anything better than the average other RV. Do a search under 'cabinets falling Airstream' or 'skin buckling Airstream' which is this brand's Achilles heel. Each brand has its own unique failings, not just Airstream. And this is not an indictment of Airstream but just one of those 'to be dealt with' things. We like our Airstream but we also realize that it will require constant maintenance like any other RV does, not more and not less. If you're not willing to learn some basic skills in repair, rent an RV for your trips. Yes, I know you may pay a lot for your RV but price in an RV does not equate with quality like it does (generally) for a car. Paying megabucks for a trailer does not entitle you to hands-off or trouble-free ownership. Show less