I purchased my 2017 XLR hyperlite 18hfs from boomers rv in indiana..they sale it and then tell you don't call us with any problems, go call forest river which is a headache itself to get anything done..the Qaukity of this camper is cheapest materials ever! Had this about a year and the frames already rusting, wood trim inside is peeling away, the vinyl they use to dress up interior walls is peeling and bubbling from wall..heating unit already broke down, already had problems with hot water heater.paint is starting to peel on exterior and I wash and was this and take care of it..my first forest river camper and I fully regret it..feel seriously robbed for what i paid for and what i got, No Qaulity to last! Show less

I purchased my 2017 XLR hyperlite 18hfs from boomers rv in indiana..they sale it and then tell you don't call us with any problems, go call forest river which is a headache itself to get anything done..the Qaukity of this camper is cheapest materials ever! Had this about a year and the frames already rusting, wood trim inside is peeling away, the vinyl they use to dress up interior walls is peeling and bubbling from wall..heating unit already broke down, already had problems with hot water heater.paint is starting to peel on exterior and I wash and was this and take care of it..my first forest river camper and I fully regret it..feel seriously robbed for what i paid for and what i got, No Qaulity to last! Show less

We have owned several RV\'s from class A to 5th wheels. We love our Thunderbolt XLR 415AMP. Its roomy, comfortable and meets all our needs. We chose this one because of its size and garage for our razor side by side. What We do Not love is Forest River\'s stand on Warranty Work and who should do it. We had several issues with our new unit. We purchased it from a well known dealer and took it there for warranty work. On our last attempt to have some warranty work done, the dealer was not going to be able to get to our unit for several weeks. We had an out of state wedding to attend and were taking the RV with us. Our leveling system was having issues. We took it to another reputable dealer and Forest River would NOT cover the cost of the repairs. We have tried to contact them on this several times and even emailed them a copy of the service order. Forest River has not attempted to contact us or reimburse us for the Warranted Repairs. We will surely look at other manufacturers when we buy our next RV. Show less

Pulls great with the equalizer hitch i installed , family friendly lay out , great kitchen and the location of every thing is with in arms reach when cooking. sitting under the awning after a hard play day is real relaxing. first one that i had with gas and elc, hot water Great no wait for hot water. this is a very good camper lots of fun. My camper is a 3013 Forest River XLR Nitro 30FQS This camper is not on there list of choices so i chose the closest one Show less

On our way home from Arkansas I noticed while doing a circle check, left side of trailer had 6 cracks on i beam and the flange was broken open at front of suspension.Right side had 5 cracks of which all are above suspension area!! When you walk in trailer it was like being in a boat with rough water -side to side motion also this way when towing home 800 km as no dealers or welding shops had time to put 3 cross braces across hanger brackets . I contacted Forest River XLR department and Diane quickly responded back and sent information to Lippert as they make the frames. Brian responded back and said that nothing could be done as we are second owner and rust on frame, also frame built to spec. So then Forest River engineering have no clue!! As was the problem of bent 3,500 lb axles and I replaced with 4,400 lb at our expense due to no warranty on second owners. So now our retirement travel's are on hold as we have a unfit trailer and very Blessed that we made it home and not pulled over by police or MTO. They would have pulled plates and charged us. Knowing this a my 44 years as truck driver. Trailer is VERY unsafe and not wanting to turn any corners as this is what created the stress cracks on the 1/8"gauge-( 6 i beam) along with driving on the rough roads. I thought retirement was Living the Dream not worrying about trailer axles falling out and could cause trailer to flip over. Will be contacting the NHTSA about this and MTO (Canada). NEVER BUY FOREST RIVER !! or you will pay dearly by accident or wallet to repair But as Brian said built to spec. We need not North American Engineering but Chinese or Korean to engineer the RV industry, then it will be correct!! Any one know the owner - Warren Buffet email address?? Check your trailer out and ride safe not as a hazard to those around!! James Show less

1. Was in Kansas for fathers funeral and needed a part for the camper I had purchased in Florida. My sons were with me. 2. I went to MidWest RV for the part and purchased a 2018 Forest River XLR Thunderbolt 382AMP 5th Wheel Toy Hauler, which I planned to live in full time and travel with my sons. This camper came with a 1 year manufacturers warranty, and I purchased an extended warranty. 3. After the funeral, I transport the 5th wheel back to Florida where I live. 4. About 2 weeks after being back in Florida, I noticed water was dripping from under the camper. I called Forest River and was advised by a representative that Dixie RV, 328 Green Acres Dr, Defuniak Springs, FL, 32435, (850) 397-3618, dixierv.com, would be the closest authorized repair shop. 5. I made contact with Dixie RV and made an appointment which was October 2019. 6. RV was dropped off to Dixie RV for repairs. After the repairs, the water leak was fixed, but had done damage to the sub-flooring in the "basement" compartment, the kitchen floor/linoleum, and the main slide floor. Dixie RV stated the tank-less water heater had not been tightened fully at the manufacturer. 7. I moved the camper to another location, which is my current address, and noticed water was leaking again from underneath. Also with in about a months time the following items were not operable, see attached list of items from Dixie RV. 8. The camper was dropped off at Dixie RV where it remained for 32 days. Forest River was contacted about the length of stay I had to endure in a hotel due to the fact the camper was in the repair shop for warranty repairs. Forest River stated they do not cover costs of hotel stays even though it was a warranty work being done, they simply do not and will not pay for those costs. See attached receipts for hotel stay. 9. After the repairs were completed, I met with an RV repair technician who indicated the water leak was from the tank less water heater again which ruined the floor the 1st time. The "blackwater", solid waste tank had been drilled into at the manufacturer and was the cause of leaking fumes into the camper, and leaking out onto the ground. The "gray tank" shower/sink water tank had holes in it as and was leaking. The technician also showed me structural issue under the main slide which was causing the main slide to not close like the manufacturer intended. Pictures of this structural issue are attached. 10. I contacted Angie Smiley at Forest River Warranty department in which she stated the only item she saw in her system was for the linoleum that had to be replaced. Not enough linoleum was sent to replace all the linoleum in the camper, so now there is mixed patterns. Mrs. Smiley indicated she wasnt aware of anything else that needed to be repaired. 11. I contacted Dixie RV and was advised they had submitted all repairs to Forest River, or how else would they have gotten replacements parts for what was able to be repaired. 12. I was contacted by Brent Stevens who stated he was the General Manager for Forest River. I advised Mr. Steven of the repaired issues, the issues that still needed to be addressed, and the new structural issues. I stated I was going to file complaints with the Attorney General Offices of Kansas, where the camper was purchased, and in Indiana where the camper was manufactured. Mr. Stevens said, "Oh you dont need to do that. We'll make everything right for you." I told Mr. Stevens I hope they do. Mr. Stevens sent an email to Mrs. Smiley about the issues I was having. Mrs. Smiley being the same representative I spoke to before who told me there was nothing in her warranty system for my camper. To this date, November 4, 2020, I have not received any emails, phone calls, or text messages from any representative from Forest River. I'm a permanent and total disabled veteran after serving eight (8) years in the Army, and being deployed to Iraq and Afghanistan. I wanted to have a camper that I could live in, and travel with my sons around the United States. This dream has been destroyed now and my sons let down because of poor and dangerous workmanship from Forest River. I have bouts of PTSD, debilitating migraines from service connected injuries, and I cant even stay inside my home because of the smell from the solid waste tank leaking. With as many issues this particular 5th wheel has had, there is no other explanation except it was poorly manufactured and should be deemed as uninhabitable, and Forest River be forced to take back this camper and take care of the loan for said camper. I should be refunded my money for the stay I had to endure while my home was being repaired. Show less

Customer service from XLR boost is the worst experience of my life. The single point of contact will send you to voicemail and never respond. If you send emails he will not reply. If you ever do manage to talk on the phone he blames the customer for everything. What a joke he is. The manager then said he would personally handle it. Never heard from him again. A brand new rep got sick of me calling every day and decided to try and help. He has been the most help but has dropped the ball several times as well. If I don't hold their hand every day or every week it goes on for months and no one takes care of the situation. Its excuse after excuse. They all blame someone else or covid for the problems. Its out of hand. The amount of footwork I am having to do to get a refund of my own damn money is a complete joke. They should be held accountable and it seems they never are. I will never buy another forest river product and when folks have asked me about ours I tell them don't ever buy from them. Its a complete nightmare. As soon as I can sell this POS that is exactly what I will be doing. Show less

We are very disappointed in the poor quality of our 2021 Boost XLR Toy Hauler! We were so excited when we first picked up our new fifth wheel but that was short lived. We have done nothing but repair and work on it. Here is just the short list of items that we have already replaced or repaired.The frames around the storage spaces were not siliconed you could see daylight and it allowed water in. Microwave not secured had a broken bracket was just hanging. Door wouldn't stay closed had to reposition the stairs in order to keep door closed. Leaking values.Crimped off waterline. Scratches in the side. Screws put in so crooked they are sharp. Metal shavings stuck in the carpeting in the bedroom and carpet doesn't go all the way to wall.Loose cabinet frames.Had to install supports to the warped drawers. Damaged interior door split trim or no trim and the list goes on and on. We have contacted the dealership he told me I'm sorry but your not telling me nothing that I don't hear on a daily basis. Manufacturer gets paid by the unit and not by the hour so they just push them out. You can take it to any dealership and they can service it. Not what we expected to hear. We ordered our toy hauler site unseen because we felt confident. We had owned a Forest River toy hauler before and loved it. Lesson learned. Show less