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Voted most helpful review

Cara Buchanan

New Mexico

Reviewed on December 7, 2019

RV reviewed 2017 Forest River Cedar Creek Hathaway 36CK2 view listing

2.8
I would not recommend this RV to anyone because of the poor quality we have dealt with. We bought a Cedar Creek Hathaway in January 2018 and after only 1 1/2 years, we have had so much go wrong with it which has been very expensive and time consuming for our... read more
I would not recommend this RV to anyone because of the poor quality we have dealt with. We bought a Cedar Creek Hathaway in January 2018 and after only 1 1/2 years, we have had so much go wrong with it which has been very expensive and time consuming for our family. We have already had to deal with so much this year with our disabled daughter getting pneumonia twice and was in 3 different hospitals; she had to get a trach which was too big and cut off her oxygen, so we thought we had lost her 3 times in one day, etc, etc, etc. Now to have all this trouble with our new RV because there is only a 1 year warranty which ran out 9 months before the issues happened of course. First we had to drive from NM to KY and back with the biggest slide sticking out because while trying to close it the first morning, the rain cover got stuck between the slide and the RV and broke it. After we got home, my husband had to build a part to get the slide to work properly. It's a good thing he is a Mechanical Engineer! Why doesn't the manufacturer already have this figured out and make quality parts so we do not have to remake something to last and that actually works? On the same trip the fender came loose and shredded the tire below it then flew off just as it was getting dark. We asked the company if they would replace it because they didn't do a good job constructing it, but of course they wouldn't. Instead they told us where we could buy new parts. We had to pay a lot of money to buy another one and what an ordeal to get everything put back together!!! I can only imagine the expense if someone had to hire all of this work done. It took us 3 months to get it all finished after ordering the right parts and building new ones. On the first trip after fixing it, just 100 miles down the road, the new fender has come loose again even after my husband glued it this time. It is now broken again. :( We searched for several years trying to make sure we got a good quality RV as well as one we liked, to find out very quickly that the quality is very poor and it is a money pit with no help from the people who built it! It's only been more frustration to deal with. Uggghhh :( I would love to know if there is a more reputable and reliable company out there so we could have avoided all if this mess. We thought Forest River was just that from what we had heard from dealers, but we found out different. I would not buy a Forest River product again after this horrific experience.
Livability
5.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
1.0
Factory warranty/support
1.0
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