We bought a 2019 Dutchmen Aspen Trail new in late 2018. We have enjoyed camping in it but are really disappointed with the lack of customer service from the dealer and especially from Dutchmen. We had a problem with mice getting into the camper and when I crawled underneath to look, I found several places where the coreplast was not placed properly which left big gaps for mice to get in (and possibly cold air). We contacted Dutchmen and sent them pictures but they just tell us that it is out of warranty. So much for their website claim of “Every RV. Every nook and cranny. Every single time.” They also claim to do a PDI; “100% Pre-Delivery Inspection” but we don't see how that possibly could have happened in this case. Also, the jacks were rusty from Day 1. I wanted to give a 'zero' for the Factory Warranty/Support category but it wouldn't let me. Show less

I bought a 2018 Dutchmen Aspen Trail, when we took it out the first time we noticed a loud squeaky noise in the floor close to the slider and the floor was higher, we called Dutchmen customer service and they gave a couple places where we can take it, we decide to take to Camping world in Buford Georgia, to take care of a recall in the furnace and at the same time check the floor. The Camping World tech was 100% agreed with us that is not a normal squeaky noise, they called Dutchmen to get the ok to do a deeper inspection in the floor and they told them they don't cover that type of issue, to me this a factory issue and they tech let them know this also, I called them many times and they gave me the same answer, at the end I had to take the trailer home the way it is. DO NOT BUY FROM THIS COMPANY THEY DON'T STAND BY THEY WARRANTY OR PRODUCTS. Show less

Purchased a new 2019 Aspen Trail travel trailer. Had it at a permanent spot at a campground for two months. Camped in it maybe 4 times. The ceiling was coming down all the way through the camper. The wall in the bedroom was bulging out. In the living room, the corner of where the Tv sits was coming unglued and splitting open!! A big hole in the bathroom floor where the flooring was laid over the hole to cover it up. Leaking from the shower and leaking we think from the kitchen sink. This trailer has been sitting at the dealership since Oct.14th 2019 and is still there! We also missed some of our end of the year camping!! Dutchmen are not honoring their warranty and will not fix it properly! They want to just put a band-aide on everything. Their craftsmanship is absolutely horrible! Dutchmen make cheap junkie trailers and do not stand by their warranty! Buyer Beware!! Do not buy anything made by Dutchmen!! We are now stuck with a loan payment and a trailer that is falling apart!! Very upset and disappointed!! Show less

Had a pop up since 2005. I grew up in a pop up. We looked and looked and lo and behold tis popped up, metaphorically. I was skeptical of Aspen Trail as their quality was really noticably bad a few years ago. Not so much last year. And our Dealer D & D RV in Helena MT, was great. Good price, very decent price and they tiurned the axle very inexpensively (200 bucks) making a too low RV perfect for MT. This unit is perfect for empty nesters with large dogs or a new family with kids. Unique to this is an enclosed rear bunk with the bottom at 40 inches wide. That is adult territory. And, you dont have to take the Real 4 person dinette down to sleep. It is a basic bathroom but with separate shower an Hlme Depot sells easily installible medicine cabinets. The seemed to have cheapened them 4 2019 with no cabinets above the queen bed and removing the wall above the second bunk, so look for lightly used. Yes, it is single axle with a low carrying capacity, but a great unit. Thor/Dutchmen sell the same unit under the Coleman Lantern name as like 17fq and a really nice Kodiak version for more bucks, more capacity and a fiberglass exterior. Others have the same floor plan with the difference being width. The bigger bunk and dinette are worth it particularly since these will cost the same or less. Good value. Show less