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6 ratings and reviews

Voted most helpful review

Justin

Ohio

Reviewed on June 15, 2020

RV reviewed 2019 Cruiser RV Shadow Cruiser 277BHS view listing

4.4
I love my Shadow Cruiser. The floor plan is great with the 277BHS. The build quality is actually really good. The only complaint I have about that is that they glued wood inserts into the trim on the cabinet doors. It didn't hold up with the kids slamming them up shut after hot... read more
I love my Shadow Cruiser. The floor plan is great with the 277BHS. The build quality is actually really good. The only complaint I have about that is that they glued wood inserts into the trim on the cabinet doors. It didn't hold up with the kids slamming them up shut after hot storage. I think Cruiser RV did a great job with mine.
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
3.0
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Voted most helpful review

Manzanares

Reviewed on June 2, 2023

RV reviewed 2022 Cruiser RV Shadow Cruiser 280QBS view listing

2.0
I would not suggest that anyone buy this model RV we bought brand new 11-21-2022 three months into it winter came it leaked front to back there was frost on the walls inside all the mattress were wet all the cushions were wet then the mold came then the regulator on the stove propane, this... read more
I would not suggest that anyone buy this model RV we bought brand new 11-21-2022 three months into it winter came it leaked front to back there was frost on the walls inside all the mattress were wet all the cushions were wet then the mold came then the regulator on the stove propane, this model is a nightmare!!!! We have had a pioneer for 10 years still looks brand new not a leak we store it all winter it's great. SHADOW CRUISER are the worst at a price of 39,995.00
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
2.0
Factory warranty/support
1.0
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Voted most helpful review

Nick S.

Texas

Reviewed on April 27, 2021

RV reviewed 2021 Cruiser RV Shadow Cruiser 280QBS view listing

4.2
I normally don't do reviews but there really isn't a lot of independent information out there on the Shadow Cruiser. I purchased the Shadow Cruiser 280QBS from Jeff Couch's RV Nation on 4/17/2021. I pulled it all the way back to Texas where it... read more
I normally don't do reviews but there really isn't a lot of independent information out there on the Shadow Cruiser. I purchased the Shadow Cruiser 280QBS from Jeff Couch's RV Nation on 4/17/2021. I pulled it all the way back to Texas where it currently sits in my driveway. My experience thus far is as follows: Towing – I was amazed at how well it towed behind my 2007 F350. I experienced no sway in my 1,000-mile maiden voyage. I recommend getting the Blue OX Sway Pro with this unit. Quality – Quality is very subjective and I tend to believe most campers are built with the same quality construction with a few exceptions (DRV as being an exception). I do not recommend this camper to people who are unwilling or unable to fix issues themselves. There is a healthy backlog at nearly every warranty department and it may take months to get it fixed and believe me you will have issues. I noted a few issues that I experienced below. There were some rough roads from Ohio through Tennessee and some quality control issues were illuminated because of that fact. For example, the reflectors on the side of the unit are screwed with normal screws. No nuts and bolts to hold it in. As a result, two of the side reflectors popped out by the time I made it to Dallas. I changed out all of the factory screws for a traditional nuts and bolts system once I arrived home. Additionally, one of the back wheels on the passenger side sounded like it had a chain dragging. This turned out to be a broken spring that was caught in the wheel well. I had to have a mobile rv technician to help me jack up the unit to remove the wheel and replace the spring. Shadow Cruiser likes to brag about its patent pending king bed sliding system but it is terrible. In fact, I don’t think they really needed a patent on it because it is a flawed idea. The first trip out and the slide pin broke causing the bed to slide side to side for the majority of my 1,000-mile journey. I noted one significant manufacturer error related to the fresh water tank. The fresh water tank is intended to be gravity fed; however, the water line was installed above furnace ducting and angled near 90 degrees disallowing water to enter the tank. I like to boondock along the ocean and this was a major issue for me. It took me around 4 hours to reroute the water line around the furnace ducting so that water could fill the tank. The warranty company suggested having a repair person remove the refrigerator to access the pipe but I found a better way of handling it without risking sensitive electronics. The unit I purchased was winterized and there were no materials available to my specific unit that showed me how to undo the water heater bypass. The lack of materials is perhaps my biggest sore spot with the Shadow Cruiser but I will note that the warranty department is very patient and helpful in assisting with any questions related to your specific unit. Despite all of the issues I have experienced in my short time with the Shadow Cruiser, I would purchase it again. It has the floorplan I want and a 50-amp circuit with plenty of neat features that make me happy. I will slowly improve the build quality over time.
Livability
4.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
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Voted most helpful review

Dale Smith

Oregon

Reviewed on September 23, 2022

RV reviewed 2022 Cruiser RV Shadow Cruiser 280QBS view listing

2.2
We had purchased our RV shadow cruiser at bluedog rv in Troutdale ,oregon . I will start out saying it was the best service upfront me and my wife has ever had. Once we took it off the lot thats when it all went to crap. We had purchased our rv becuase i... read more
We had purchased our RV shadow cruiser at bluedog rv in Troutdale ,oregon . I will start out saying it was the best service upfront me and my wife has ever had. Once we took it off the lot thats when it all went to crap. We had purchased our rv becuase i am disabled and it has everything that i need for me to be able to go camping. We started having problems with alot of basic little items like trim that was not tack up correctly our have of the trim not tacked at all, then parts of the wall was not properly tacked up as well, the bed was broke and slide back and forth, screws where stripped on the outside so I had to redo about half of them with bigger screws and I silicone them as to not have any problems.when we took it in to have the warranty work done they where nice upfront But they never completed there work and they left the trailor a mess and we also had grease hand prints all over inside the trailor.not once did they ever call use our return any calls as promised. We where the ones that had to call them to find out how things where going. Finally after talking to the finance manager, then the cruiser rep, we call the manufacturer in Idaho where the trailor was made. The are going to have to take it back to the factory to remove the hole side wall because the welds did not hold and the side wall and the back wall of the trailor is separating. The only person that ever returned our call and was able to help use was Ryan at Cruiser RV. IN Idaho. We have used our trailor one time for 5 days and it has been getting stuff fixed in it every since. We have currently had the trailor for three month's. It's will be at least another 2 our 3 months before we will be getting our trailor back from the cruiser rv factory in Idaho. This is where the trailor was originally made. This has been the WORST experience we have ever had after purchasing a RV.
Livability
2.0
Overall quality
2.0
Floorplan
4.0
Driving/towing
2.0
Factory warranty/support
1.0
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Voted most helpful review

Camron

Oregon

Reviewed on December 19, 2021

RV reviewed 2021 Cruiser RV Shadow Cruiser 240BH view listing

1.4
Purchased a shadow cruiser from camping world in September. It is only December and it's already falling apart. There have been many issues directly related to manufacturer's lack of quality control. The most recent and severe issues are related to the roof and vents. The caulking... read more
Purchased a shadow cruiser from camping world in September. It is only December and it's already falling apart. There have been many issues directly related to manufacturer's lack of quality control. The most recent and severe issues are related to the roof and vents. The caulking was inadequate and didn't even cover the flange. I removed the putty and vent to reseal and found that they never remote paper backer on the butyl tape they used beneath the vent flange. Which means it didn't seal against the roof, wet paper confirms this. It took hours to carefully remove the putty from one vent and I have a suspicion that all the roof penetrations are probably the same. Camping world has proven to be of little help and only make things worse with their poor workmanship and lack of knowledge regarding towing. They set up my hitch completely wrong which caused severe trailer sway at 45mph. Took it to a professional who dropped my ball 6 inches and angled the ball down a few degrees. Now I can actually do the speed limit. Camping world is going to get people killed with their negligence and Cruiser RV is peddling junk that is not put together correctly. Avoid both.
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

YAIR DEVASH

New Jersey

Reviewed on April 15, 2022

RV reviewed 2021 Cruiser RV Shadow Cruiser 280QBS view listing

3.4
We purchased a Shadow Cruiser in July 2021. The new RV had the flowing issues even before taking it on the road, specifically: 1. Recliner seat was not anchored to the floor and is not leveled. 2. Bathroom entry door fall off. One of the sliding hinges was not... read more
We purchased a Shadow Cruiser in July 2021. The new RV had the flowing issues even before taking it on the road, specifically: 1. Recliner seat was not anchored to the floor and is not leveled. 2. Bathroom entry door fall off. One of the sliding hinges was not connected. 3. Bedroom mattress lock was misaligned. 4. The Shower sliding curtain panel fall of . After the faulty recliner was replaced by Blue Dog RV, Fleetwood, PA, and we started our first trip with the new RV. We are on our second week of our first trip with our new RV. This new RV is poorly put together. There are new daily issues with so many components that were simply not put together properly. I feel like MacGyver trying to solve problems at all times rather than enjoying my vacation. Sone of the issues - 1. Power Inlet is not properly secured. 2. Bathroom Sliding Door keeps falling off the rail. Hinges are not holding the weight. 3. Shower certain Frame fall apart. No way to fix (using a duct tape for now…_) 4. Sliding Bed lock ripped from bed frame. 5. Bedroom shades Screws are loose and cannot be tightened. 6. Slide-Out Shades frames screws loose, cannot be tightened. 7. Kitchen drawer is not open all the way. 8. Only 1 of 2 USB ports is functioning. Thus far my purchasing experience is a huge frustration and disappointment rather than having the joy of having a new RV. STAY AWAY FROM HSADOW CRUISER RV
Livability
4.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
3.0
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