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Voted most helpful review

Steve Clark

Alabama

Reviewed on December 6, 2020

RV reviewed 2018 CrossRoads Cruiser Aire 28RD view listing

3.8
UPSIDE: The wife and I love the outside kitchen, the easy under 4500 pound light weight towing for our half ton truck and the efficient layout. DOWNSIDE: About 6 months after purchasing our new Rv, in Huntsville Alabama, we noticed multiple serious cracks in the door so we took it back... read more
UPSIDE: The wife and I love the outside kitchen, the easy under 4500 pound light weight towing for our half ton truck and the efficient layout. DOWNSIDE: About 6 months after purchasing our new Rv, in Huntsville Alabama, we noticed multiple serious cracks in the door so we took it back repeatedly to only receive the “parts are on back order” excuse until the warranty expired. More things than that have broken down but why mention it when a warranty is not honored. Summary: We are looking to buy a bigger Rv but it will not be a crossroads Rv (nor a Keystone because Crossroads sunset trail models are manufactured by Keystone) unless the parts magically show up from the black hole they are in. BTW- My neighbor bought a Rv from them and had a worse experience plus I have been an Rv owner for decades so this is not a review from a picky newbie.
Livability
5.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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