We bought our unit new in 2016 it was exactly what we had been looking for. We started living in it Full Time in 2017 and have had very very few issues related to the design or manufacturing of our Redwood factory built Rushmore. We here that quality improved mid 2014 when the build was moved from Crossroads to Rushmore. No slide issues, no frame issue, no roof or flooring issues. We put about 10,000 miles on our unit per year. Show less

I bought the RV Used in 2008. It was three years old and appeared to be in good condition. Floor plan was perfect for our family in that it had a rear bunkhouse and a single slide that made a larger living area. First year we noticed that the unit had leaks all over. Front cap leaked so badly that water was running into the closet and would pool within the outside storage area. Rear cap leaked, seals around the slide leaked and the the slide also leaked inside the cabinet that was over the table. Every year I would remove the old sealant and install new sealant but could never get the unit dry. The front cap eventually wrinkled and the luan rotted away. Sides de-laminated and I had to screw the fiberglass into the aluminum frame to keep them from pealing away when I was driving. I did contact Keystone early on in the process and they told me it was out of warranty and was obviously a maintenance issue anyway. I have looked at "for sale" pics of many 2005 Laredos of the same model and I noticed most of them had wrinkling of the front caps which leads me to believe it was a design defect and I am sure they knew about it. I traded it in this year, and basically had to pay the dealer to take it. I know it was an older unit now, but I worked very hard to try to take care of it but it was of poor design to start with so it was a loosing battle. What worries me is Laredo was a good name, but was bought by Thor Industries which is who my 2005 was made by. Thor seems to have a checkered reputation. Worries me more is that really there are a ton of "Companies" out there manufacturing RV's but really they are part of what appears to be about 3 companies. I think we have a monopoly going on here and maybe this needs to be looked into. I did buy a new unit but I went in with my eyes wide open and I saw the most units had obvious quality issues in manufacturing. I went into the dealership when it was raining hard to see if the units I liked seemed to have leaks...yup...Looked at a Coleman that had a serious leak issue...saw a Keystone with puddles in the storage area....the one unit I chose eventually was dry and showed no signs. Overall build quality seemed okay but things like cabinet closer needed to be adjusted or tightened. Had it a month and already the Dometic AC has a bad blower (out of balance...seems to be a very common problem with this AC unit based on the web feedback). I had a 1972 Winnebago Motor Home was running and everything was working and the interior was in decent shape. I took it from South Florida to the Carolina Mountains regularly. I sold it in 2001 and the new owner drove it away. I am not a newby to RV'ing and I know how to maintain a unit to last. SO to the point...Keystone is owned by Thor, so if you don't like Keystone do to build issues, then you have to also suspect Airstream, Bison, CrossRoads, Cruiser RV, DRV, Dutchmen, Entegra Coach, Heartland RV, Highland Ridge, Jayco, Keystone, K-Z, Livin' Lite, Redwood, Starcraft, and Venture RV. Long gone are the days where brands meant something.... Oh, don't buy a 2005 Keystone Laredo 28BH! Show less