Very beautiful Coach! Never any problems. Rides like a Ferrari! I would recommend this model coach to anyone! Love the interior features perfect for cross country road trips! It is literally a luxury house on wheels! Show less

This coach has major water leaks in both the bedroom, kitchen and several compartments, both skylights are cracked and leaking, only some of the house batteries are functional, lots of gauges not functioning, has been stripped of entertainment system, lived in for a long time and shows it. Rust and paint problems on the outside, musical horn removed. Show less

I purchased this coach new on Black Friday 2017 and the first time driving a MH other than short test drives was from Colorado to Utah. A bit scary as I learned about wind, semi’s and my “best” speed. Stored for the winter our shakedown trip was an early April week in Southern Utah. I fully expected to have some items fixed. Two weeks at the dealer and everything was taken care of. I did a few suspension fixes myself, added items and went on a 10 day trip to Oregon. Only two items to fix after this trip. A 35 day trip to the Midwest in August had us in wind, rain, heat, traffic and more with no problems. Now leaving June 5 for four months to Alaska and the Midwest with great confidence in this coach. We also tow a car on all of our trips. I am a DIY person and have done a lot of work to the coach; suspension CHF, dog house and floor insulation, bedroom TV, water softener, and all the little necessities of hoses, spare parts, filters, single handle faucets, etc. but all in all I love this coach. It handles well (hey, I’m driving an 18,000 pound house down the road), has all the features we want, is comfortable to live in and easy to operate it’s many systems. Show less

Took my even ito the Sanford Fl. $17,000.00 later and I had to take it back three times and had to prove that their goof caused some problems. Once that was fixed I parked it at home. Now we get ready to go and I find the house air in the area worked on does not work and the main awning doesn’t work either. Be very careful with La Mesa not the first time we have a problem with this company. Try everything you can before you leave. Nothing against the coach just the dealership. Show less

My husband and I love this RV. WE lived in our coach for 10 months. Now we use for pleasure. Our coach allows for winter usage, with heated tanks and heated mirrors. Traveled in snow one year, no problems. Easy to drive and handle within town or on the highway. Very few minor repairs,and we received same day service while living in the RV. Service dealership was different than where we purchased. Never had any highway road issues. Always reliable. We love the electric sun roof in the bunk area, along with window and fan vent. The pantry storage is great along with the coat, broom, and mop cabinet. Very comfortable to play at top bunk or sleep. Kids loved it also. Thor's Online customer service man, Jason, was great. He was a big help when I was learning about my house batteries. Highly recommend. Show less

Bought my RV "new". Previous owner had it 1 month. Returned it with nearly a dozen factory issues. Dealer put it right back on the lot. I found out about the previous owner's problems when I found all their personal paperwork in the coach. Returned the RV for repairs. It took the dealer 8 months to fix everything and they still weren't done. Now for the coach. Dash bounces nearly 2 inches in the vertical. Found out through other forums the bolts holding the chassis to the body were actually broken inside the engine compartment, not the dash. Nearly every water line leaked. Exterior shower head was broken. Interior dash fans are so loud you can hardly hold a conversation. Refrigerator doors wouldn't stay closed. Had to add locks. House batteries were not interconnected properly. These were all factory issues that Fleetwood, nor, REVGroup would fix. Many issues were covered under warranty, but still could not find fixes. Show less

Have you noticed that the older units get the best reviews. This, I believe, has everything to do with declining quality of the build. This applies not only to the motor coach, but also all the components. It's everything from the chassis to the vent fan. The quality of my coach is extraordinary. I'd like to have a house built this well. The solid wood cabinets, porcelain tile floors, and all the other parts produced by Tiffin are like brand new. I've had almost zero problems with the Spartan chassis. I did one repair to the engine but have always been vigilant on service with regular replacement of hoses, filters, belts, etc. Everything runs great. The other third-party components have always worked flawlessly with proper maintenance. Those include the stove, microwave/convection, dishwasher, clothes washer and dryer, leveling system, electrical components, etc. i have replaced some cabinet latches, and a set of electric steps. I need to replace the "canvas" on one of the awnings and it wasn't hard to find. It still drives great with plenty of power. Can you tell? I love this coach and wouldn't think of buying a new model. If i destroyed this one I would still by another older unit that has been properly maintained. Show less

This 04 Newmar was out first R.V we ever owned. We use it for our business in the summer months and our pleasure in the Fall/early Winter and Spring. We have fell in love with it. We have camped and traveled all over the Eastern part of the U.S. We have found ourselves living just as comfortable in this R.V as our house. It drives like a car. Me and my husband take turns driving and really enjoy traveling in it. I would rate the quality even thought it is a 04 with any other R.V on the market. Any problems that have arrived with it we have repaired with the best practices possible. Never a reman part we always go strictly new OEM Freightliner Parts for the Chassis and Newmar when possible for the Coach. You cannot go wrong with this R.V. Show less

Bought my Quantum in GA Aug 27,2017..couldn’t pick it up when scheduled due to dealer safety concerns. Picked it up and returned it for problems 3 more times, then had to accept it mid Dec because we moved cross-country. Already had 3 new batteries, critters nesting through holes in floor, inoperative cameras, radio, slide. On 1st trip, piece of cabinet fell off, slide worked intermittently, coach battery couldn’t hold a charge, driver mirror had to be bungeed into position, cold air through head of bed, sliding doors in bedroom and bath not bolted and swinging, side door blew open because it wasn’t cut/fit correctly and so much more. When I arrived in WA, Thor was no help. They sent me to Cruise America and Freightliner for repairs— neither worked on Thor’s. I finally found my own repair dealer, but Thor was not very helpful despite approving them to do the work. In Dec2018, Thor sent one of their top mechanics to fix it at the dealer and pronounced it fixed. I took it home- problems not fixed and they sent the top mechanic to my house for more fixes. The fixes seem to never fix the problems. He also recommended several truck fixes-first GA repair broke passenger door panel when fixing the mirror to make it operational, and Thor was supposedly setting that up when all their communication with me stopped. They stopped answering my calls and emails. Since 12/2018, I now have to purchase a new slide pump as my slide got stuck open on my second use of this RV, the cameras and radio don’t work again, same electrical problems and central lights don’t work in coach, shower doesn’t drain, kitchen sink doesn’t drain, trim came off and flaps in the wind, there is absolutely no recreation involed in my RV. My 1 year warranty ended with about 11-1/2 months in the shop—both in GA and here in WA. I tried using the Quantum this weekend and the slide got stuck open. The pump is shot and I am paying for a replacement. This bill will be over $3,000 to fix the same problems Thor claimed to have fixed. I can’t see any quality control from Thor initially and the dealers are playing catch up repairing the same issues again and again. Thor has soured us to the Rving experience and I would certainly never consider buying any Thor product. I call my Thor the”Bimbo”—looks good, but nothing past that. If you want a pretty RV that sits in your driveway or the repair shop, then Thor is for you. My Thor is once again in for at least 2 weeks of repairs and I am canceling our summer reservations. We can’t trust this Thor product to not leave us stranded again. Never again Thor! I just threw away my money to Thor. Show less

Love my new Accolade 37HJ. Just wanted to note a few problems and positives. First day I had this coach I bent a Leveling Jack, the factory was very good and gave me a discount. Be careful, these Jacks are not very sturdy. Holding tanks can be a chore to empty, black tank sprayer does not do a very good job. Maceration pump just does not cut it. The sensors always show 33 to 67 percent full. Water runs out before solids. I usually just run a hose in the bathroom window to get a good cleaning. Also I put in a bidet to keep from using so much paper. Check the keyless entry before leaving the lot. Mine is faulty, factory sent a replacement that was also bad. Key mechanism was so tight you could barely open it. When driving at highway speeds there is a slight whistle, not bad and not sure but may be the overhead design. Turning radius is great and visibility with the mirrors is great. The onboard Navigation is crap, I have a Garmin I use. The screen for the Navigation, and side cameras is difficult to see but I just use the mirrors. The backup camera and radio is all I use on this unit. Other than these few small problems we are loving the Coach It rides well and has plenty of power. Be careful to lock the huge Residential fridge when traveling, a bad speed bump or pothole can dump the contents. We chose it because of the power, the entertainment center (Awsome, Direct TV HD), theater seating, and the layout of the head. The fireplace is handy, while the LP tank is a bit small you can use the heater in the fireplace when hooked up in a park or on Generator for heating to save on the LP. Also the phone app for running the on board control panel is awesome, you can stand outside and watch while opening slides, run the generator, set AC and Heat, and activate lights from anywhere. As I boon-dock quite often the Automatic Generator Starter is a must and works well. The inverter is great to keep the residential fridge operating and the Engine charges both the chassis and house batteries when traveling. Show less