Related reviews
Filter
Related reviews
1 ratings and reviews
Voted most helpful review
PATRICIA CALDWELL
South Carolina
Reviewed on March 26, 2019
RV reviewed
2017 Thor Motor Coach A.C.E. 30.2 BUNKHOUSE

3.0
BEWARE BUYER OF THOR PRODUCTS
Purchased a new Thor 2017 A.C.E. 30.2 Bunkhouse RV July 2017.
I like the bunkhouse design. If this RV had been made with quality products and workmanship, it would have been as good as any I could have purchased. This is has not been a lemon, it...
read more
BEWARE BUYER OF THOR PRODUCTS
Purchased a new Thor 2017 A.C.E. 30.2 Bunkhouse RV July 2017.
I like the bunkhouse design. If this RV had been made with quality products and workmanship, it would have been as good as any I could have purchased. This is has not been a lemon, it has been a grapefruit; severe leaking roof, generator caught on fire, electrical issues X 5, just to name a few. It has been at Camping World 65% of the time since purchase. Thor will not backup their product, will treat you with no understanding and won't try to make fair decisions to help the buyer recover from such loss due to their poor workmanship. The generator fire while on top of Smoky Mountain, NC in the night was due to unit being wired backwards; it was one of my scariest moments.I have visited Air Stream manufacturing in Ohio and Thor work standards are not close to theirs. What a shame! This coach could have been one of their best, except they must have hired off the street workmen and gave no supervision to them. I feel the company is most unethical. I am a 77 y.o. widow, traveling alone, and the wife of a 20 yr. ex US Navy retired man. I learned during these years how to get blood out of a turnip when the squadron would go out to sea, so I'll try anything once, but you must give me something to work with first. . . Thor products do not do that. I asked Thor if they would accept the RV back at headquarters and use it as a teaching tool for new hires or take it back and replace the electrical system with new one installed by a knowledgeable electrician. They refused and kept telling me to take it to Camping World. Well.....I did. Three new consoles containing the rear camera have been installed and the camera will still go out when the mechanism gets hot after about 60 miles. I have not been able to enjoy the travel I wished for, certainly do not have the confidence in the safety and security of this particular coach and am so disappointed the company would not take any action to provide me with an acceptable and safe operating coach. I have recently hired an attorney to assist with the great financial loss, since Thor will not reasonably cooperate.I do not see this company staying in business under the Thor brand; they do own several other makes, i.e., Air Stream, but changes will have to be made to survive. It is all in the poor quality of parts, supplies and workmanship; design is nice. What a shame!
Livability
4.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
1.0
- 1
Filters
Make
Model
Floorplan
Year
RV types
Star rating
