We bought our 2018 new, noticed issues right away. Electrical wires thrown everywhere. Vent pipe connecter in underbelly laying on the floor not connected. TV sitting at a tilt. Axiles miss aligned excess wear on passenger side. 4 sets of broken lamps over passenger side, shackles worn and broken, front cap faded prior to one year. Most recently the 5th wheel cross member broke. Both slides on driver miss aligned peeling tape and other protective seals off. Taken to Camping World Georgetown Ky, total nightmare, no communication. Sitting there for 9 weeks first 7 they did nothing. If you want total aggravation, lose of time, money, and just want to bang your head against the wall here’s the camper for you. All with in 1 1/2 yrs of age. The design and appearance do look good and suit for live ability but construction and quality very poor total wast of money because it can’t be fixed and too much to handle. Show less

Quite a few minor issues but every major component works well after we have made 4 trips. Had a poor experience with Camping World on initial pick up as the unit was not prepared for sale properly. I have not needed warranty work and thank goodness as you cant get anyone in the service department in the Georgetown Ky Camping World to answer the phone. Unit drives well except in high wind where it is a struggle. Every thing works well but had to learn how to use them with trial and error. As an example the unit has a flash water heating system but if you take a shower you will get repeat bouts of cold water coming through. By lowering the temp on the control and only using the hot water you get a warm continuous shower. Floor plan has worked well for a retired couple but would not be good for more than 2 people. Getting 15 mpg about what expected. Unit came missing DVD control and the Ford funnel used for the capless gas tank which I still hate and have not bought other Ford vehicles for many years. Also had an unusual curtain which did not fit the unit and had no way to fasten up. We purchased a curtain and rod that works fine. The DVD is in an odd location where when you open the door it hits the shelf, the door broke off due to this. Also be aware that the DVD works on only 1 TV of the three in the unit, not sure why they cant remedy this. Fridge and stove have worked great as well as the heat pump, Control panel is well laid out and easy to work with. Over all I very much like this Class B plus unit and would purchase again. I just wish that there was better attention to detail at Thor, better instruction manuals and that Camping World would not be a detriment to the experience. Show less