We bought this unit from Camping World, Denton , Tx. Had problems with the kitchen sink (trap was installed upside down), Check engine light on. They had it for the whole summer, after having used it1, 1400 mi trip! Got it home went to open it up t, 1 side of bunk slide didn't work. Fixed for a $100 service fee, waited weeks, again! Camping World is the WORST! Meanwhile the check engine light never got fixed from Camping World. Brought it to a Ford dealership who' agreed to fix it- under warranty. Tried to make another trip , check engine light!!! Brought back to Ford, only no longer under 1 yr warranty, so before I could call & get pre- authorization from my Xtra insurance they fixed it, over $600. Insurance wouldn't make an exception! I call THOR, sent them all the e-mails from the Camping World issues & the bill regarding the check engine light issue! PAID THE BILL WITHIN 2 WEEKS! Easy to talk to, helpful! Can't say enough nice things about this company. Wish we could just buy direct! Not an A Class, but for the money like it just fine! Show less