Just bought a Brand New Alliance RV. We were so excited to try a Toyhauler versus our wonderful Grand Design Reflection. The trade off was losing tons of storage and a better made RV, to get the garage and extra 1/2 bath. We have owned it for about two weeks, just using it to come home from purchasing in Montana, getting a great purchase price. The refrigerator doesn't work, bed in the garage won't go up and down without working on it. The microwave is coming off of the cabinet, TV has no sound. The lights in the bay storage doesn't work. We were told from Bish's RV in Great Falls, MT to bring it closer to home and have it serviced by an Alliance Dealer. Well, at this point we were told if we didn't purchase at said Dealer close to home, they would not service it.. We have pretty much been told to google everything and figure it out ourselves. Luckily Alliance Customer Support have been very helpful, and letting us use a Mobile RV Service Technician. If we could, the unit could go back to the dealer and we would keep the Grand Design. Very dissappointed and wish we would not have bought this. Eventually we will get everything working, but spending over $100,000 for an RV with this many issues was not what we were expecting. Show less