When we purchased our Airstream, we did extensive research and chose the 23 ft flying cloud because of the following: * Convenience: Fits in 90% of national park campgrounds. Very easy to tow; we towed it with our 2008 V8 gas Expedition with no problems. * Fit and Finish: Airstream is known for their build quality. Good resell because you are getting an Airstream that is quality built, reliable and can be passed down from generation to generation and continue to have high resell value. We've been very pleased with our Airstream. Show less

We like our Airstream but there have been problems and really, too many for what Thor charges. About $5000 - $10,000 less would be more reasonable considering the build quality. Fortunately, we're do-it-yourselfers and have remedied the problems we've encountered. But what about those that don't have or are unwilling to acquire the skills necessary to fix them? That's a topic we cover when on some of our journeys: can you imagine not knowing how to fix some of the things an RV-er will have and then having to take it in to the dealer? A lot of RV service epitomizes bottom-of-the-barrel customer relationships and quality of work is seriously lacking, generally. Believe us, the problems will be there whether you spend six figures or a low-5 number on another brand. Expect that assembly problems will be part of your complaints on any brand and again, Airstream is no better or worse. Airstream fanboys will say, 'oh, the quality is great and we love our Airstream' and for a few, that's an accurate assessment. Some Airstreams are 'tongue-heavy'. Airstreams' specs say the tongue on our Flying Cloud weighs over 800 lbs. That's a good deal over the general guideline of 10% of the total weight of the trailer. No comment from Airstream (ever) on this and we deal with it. I do not know how other brands fare in this area, BTW. Would we buy another Airstream? I think we'd try Lance, Grand Design or a couple of other brands next. They won't hold their value as well as the Airstream does but that's because of the 'cachet' Airstream has, certainly not the build quality but the fact that it's an iconic brand. Other than aerodynamics (which are great) it does not do anything better than the average other RV. Do a search under 'cabinets falling Airstream' or 'skin buckling Airstream' which is this brand's Achilles heel. Each brand has its own unique failings, not just Airstream. And this is not an indictment of Airstream but just one of those 'to be dealt with' things. We like our Airstream but we also realize that it will require constant maintenance like any other RV does, not more and not less. If you're not willing to learn some basic skills in repair, rent an RV for your trips. Yes, I know you may pay a lot for your RV but price in an RV does not equate with quality like it does (generally) for a car. Paying megabucks for a trailer does not entitle you to hands-off or trouble-free ownership. Show less

The 27FB Has A Great Floor Plan With Panoramic Views From Both Bedroom and Dining Area. We Love The Vista & Porthole Windows Along With The Skylights And Fantastic Fan. Our Unit Has Dual A/C Heat Pump Units That Are Roof Mounted With Quietstream Ducted Ceiling Vents. The Pillow Top Queen Mattress Worked Perfect On Our 10 Week Trip To the Northeast This Past Year. The Trailer Pulls Like A Dream With Our Ford F150 Platinum 4X4 V6 EccoBoost Engine & We Averaged 13MPG On Our Recent Trip. We Can't Say Enough About The Airstream 27FB Flying Cloud As It Fit Our Needs Perfectly. We Were Able To Accommodate Guests Along The Way As It Can Sleep 6 With Room To Move Around Through The Galley Area. The 28 Foot Overall Length Fit Perfectly In All Of Our Campsites. The Front Bedroom Allows For You To Enjoy The Views From Your Galley Area For All Of The Fabulous Back In Sites. We Never Experienced Any Problems During Our 3 Years Of Ownership. Show less

First, let me begin with my list of problems, which started on day one. 1. Zinc screws on roof rusted within weeks. 2. Axles out of line 3. Radiused windows leaked badly, causing black stains on floor covering, that does not come out. Brought to Airstream's attention on month 14, but problem had been going on for months, still within the warranty. Airstream's response was I had discovered it outside the warranty and told me to reseal all the windows. 4. The piano hinge on bath door sagged considerably, due to insufficient screws, causing the misalignment of the handle, locking a person inside. 5. To all the drawer slides, I have added additional screws, as they came loose within a few weeks. 6. Two of the plastic U trims that cover the top and sides that butt up to the walls of the cabinetry slid down behind the cabinets, and disappeared. Very very difficult to fix. Had to remove the cabinets. All it needed was some kind of adhesive or fastener when installed, to prevent this. 7. The two radius doors under the sink in my model were way too much weight for the hinges. Replaced several, eight, over time, at my own expense (Airstream sent me two), plus added an additional hinge to each door. After a while, I just removed the doors to travel. Finally, I removed the hinges and installed piano hinges to solve the problem. ALL these problems were discovered well within the first two years. Airstream did nothing, not willing to work with me and borderline nasty about "no longer under warrantee". After owning a Keystone Cougar 24' fifth wheel for several years, loving it, no problems, we decided to go for it and move on to an Airstream Flying Cloud. The reputation it has had needs to be amended as it has been a nightmare: one problem after another. The sharp appearance wore off quickly. Show less