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Truck City and RV Sales
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Truck City and RV Sales - Sumner, undefined Reviews

Truck City and RV Sales - Sumner, undefined Reviews

1.0
(1 reviews)

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Sales
1.0
Service
1.0
Parts
1.0
Warranty support
1.0

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Voted most helpful review

Kimberly Wing

Oregon, USA

Reviewed on March 19, 2025

1.0
I saw a 5th wheel that we really loved, so I emailed them a couple of times. The ad said there was an eprice, and to email to get it. They never answered by messages, so I called them. The guy I spoke with said it was still available, so I told him we could drive there from Portland which is 2 1/2 hours from ... read more
I saw a 5th wheel that we really loved, so I emailed them a couple of times. The ad said there was an eprice, and to email to get it. They never answered by messages, so I called them. The guy I spoke with said it was still available, so I told him we could drive there from Portland which is 2 1/2 hours from their lot on the following day. He texted me back and we made an appointment for between 10:30 and 11:00 the next day. We drove all the way there, on the way we received a text from the guy asking if we were still coming, we said on our way. When we arrived to their lot, we were taken to the RV, and after walking all the way across the lot, he says a man looked at it the day before and put a down payment on it. I am on oxygen and am having a lung surgery in two weeks. I was very upset. I asked him why he didn't text or call me before we drove 2 1/2 hours to get there, and he says we'll I don't think the guy is going to actually come back and get it, so if you want to put $500 down on it, we will just give him his money back and sell it to you. That sounded shady to me. The whole point of putting money down is for them to hold it for you. So, we went in and looked at it. There were a few things wrong with it, but the price seemed okay. He said he needed to call his brother and ask him about it because we were asking if he could hold it for three weeks. After looking at it, he comes back and days come to the office. So, we walk all the way back a across the lot too the office where he says they need $1,000 to hold it. I told him I didn't have $1,000 on me. He said you can send it to me electronically, so you won't have to come all the way back here. He said they were going to give the other guy a day to bring in his deposit (he had already told us the guy gave him the deposit). I then asked about the eprice again. He said there is no eprice. I said well your ad said there was. He said we just lowered the price, so there is no eprice now. We left feeling very disappointed. It was a bad experience. Just out of curiosity, I texted him the next day and asked if they guy came in to give them his deposit. He texted back no, so it is yours once you send me the $1,000 deposit, but I do have another guy coming to look at it tomorrow. I asked if I send him the money would he take the ad down and stop showing it and he said no. They would still show it and tell people sale is pending. I wouldn't buy a toy rv from this place. They are scammers!
Sales
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Service
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Parts
1.0
Warranty / Support
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