Voted most helpful review
Lori Smith
Florida
Reviewed on August 2, 2022
Jayco is one of the worse service-related companies I have ever seen or dealt with! I have a 2022 and the warranty is worthless when things break. Our unit has had things break at least 4 times the 1st month and 2 more times within 4 months after purchase. John, our service rep from Jayco refuses to pay for d...
read more
Jayco is one of the worse service-related companies I have ever seen or dealt with! I have a 2022 and the warranty is worthless when things break. Our unit has had things break at least 4 times the 1st month and 2 more times within 4 months after purchase. John, our service rep from Jayco refuses to pay for defective manufacturers workmanship. Even having the extended warranty does us no good. After using our awning 5 times it broke and John won't authorize pay for the technicians to fix it. Broken slide and slide window leaks water because it was not installed properly at factory. Even had to pay out of pocket because warranty work and labor time was denied. I regret ever trusting Jayco and RVOne.com in Ft Myers, Florida. Buyer beware!!
Sales
Service
Parts
Warranty / Support
Show less