Voted most helpful review
CALVIN SASAKI
Reviewed on February 22, 2023
Terrible, do not buy anythng from here.
Bought a camper 2 years ago brand new. First of all, they sell garbage. They talk about their warranty and service center but It's a joke. I've got tons of pictures if you want to see how my camper was treated and repaired.
Now two years later I'm being told I ne...
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Terrible, do not buy anythng from here.
Bought a camper 2 years ago brand new. First of all, they sell garbage. They talk about their warranty and service center but It's a joke. I've got tons of pictures if you want to see how my camper was treated and repaired.
Now two years later I'm being told I need all new canvas and a new roof. $10 k worth of work. Tried calling Palomino for help, got an email from Jerald at Palomino basically saying its my fault. Said the repairs are only $3400. Shows you just how much the mark up is at the service center.
Jacks that lift the top broke 3 times. Last time it took them 15 weeks to get replacements, lasted a week before breaking again. All my jacks were replaced with a linear actuator. This means if they malfunction again, they cannot be manually operated to open or lower the roof. Have you ever slept in a pop top truck camper with the roof down? I have, with my wife and 3 dogs.
These guys are a joke. Nelsons, RV's.com, Palomino.... Save yourself the trouble and shop somewhere else. Hit me up if you wan to kow more.
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