Montana reviews

I have had nothing but problems with this rv. The trim in coming off everywhere. The living room side leaks, I’ve been told by Crestview Rv that it doesn’t leak because of a warranty issue that it is from a side window even though the ceiling drip’s and the main window drops around the seal. The master floor was torn by the slide and I’m still waiting on the warranty approval ( Dec ‘22 was when it was turned in). I have emailed keystone customer service 5 times since Jan ‘23 still no response. The seals on the sides are already deteriorating. The laminate floors are blowing up through the entire RV. Show less

Just purchased a new Keystone Montana High Country. We loved the floor plan. We narrowed our selection down to two. The Grand Design or the the Montana. We went with the Montana. If you want to save yourself the frustration go with another manufacturer. This is a piece of crap. This is my 4th new camper so I'm somewhat knowledgeable. I know they all need some tweaking after it's been used a few times. This should be limited to a few adjustments. After our first trip it spent 3 weeks in the dealer shop. DVD player didn't work. You would think there would be some type of quality control. Obviously not! Trim pieces have pulled away from the ceiling, cabinet doors rub. Drawers won't open and shut properly. Wire loom holders peeling and wires dropping in the way. Wood grain trim over refrigerator was peeling off. We just got home from our 2nd trip in our 2 month old camper. The glass door above the fireplace fell off, drawers in the bed room cabinet won't open. My wife opened one drawer and the bottom completely fell out. My biggest concern is the floor in the main living area, in front of the bar/sink is now popping every time you walk across the floor. Clearly an issue with the subframe and flooring not properly attached. Two light switches in the main control panel no longer illuminate. If you are looking for a quality built camper the Keystone Montana is not it based on my first hand experience. Show less

We purchased this RV at Gander RV in OKC in December 2019 with the intent of becoming full timers. Prior to this purchase we'd owned 4 other RV's ALL costing thousands less than the 331RL. Unfortunately additional cost did not lead to better quality. We've had more issues with this $50,000+ RV than any of the other's we've owned COMBINED. Right off the dealers lot it started with an auto level system that did ANYTHING but. I've recalibrate this unit many time with negative results. Now we just use a simple bubble level and level the unit the same way we did with our cheaper RV's. The upper track on our sliding closet door came right out of the ceiling because it was attached to NOTHING! Six butterfly wall grabbers fixed this. The actuator motor on one of our recliners failed because the wiring was improperly routed. I replaced the actuator myself over taking it back to the dealer. Screws holding the shower door track in started to corrode. I replaced with stainless steel screws. The Key TV system Keystone raved about never worked. Found BOTH coaxial cables going from the control head to the entertainment center SHORTED! I bypassed this POS system, which Keystone refused to address, by installing jacks on the kitchen slide for my satellite and cable inputs. The Accu-Slide system was installed improperly causing a frayed kitchen slide cable requiring replacement. ALL three slides have had to have cable adjustments done to prevent catastrophic damage. Two out of three knife valves have been replaced due to leakage and/or failing in the open position, (luckily!). The Furrion oven won't stay lit despite adjusting the thermocouple. No other propane related issue were found. After a trip from Pensacola to Galveston found most of the trim and header above our dining room slide had departed the slide! Brad nailer took care of that. The Dometic capacitive thermostats have failed repeatedly! Found the little foam pads on the backside of the cover will sink into the well they sit in if you actuate the touch pad too hard! Fixed this by pulling the foam pads out and repositioning them. The holding tank level indicators have NEVER read correctly. We learned by trial and error when to empty the tanks. On our way from Galveston to OKC one of our 'China bombs' exploded causing $25K in damage! The ironic part: We had an appointment in OKC to have ALL 4 tires replaced! Our LP gas detector decided to start chirping, but only during the early AM hours. There was NO gas leak. Had to pull the fuse until our replacement arrived. We developed a water leak BEHIND the washer/dryer that was so insidious that it wasn't discovered until it had done plenty of damage. The culprit: cheap plastic quarter turn valves! Replaced with BRASS Shark Bite valves. We love the layout of the 331RL, but that love is tempered by the constant quality/quality control problems we've had. Some problems Keystone has been helpful with. Other's not so much. Overall I think we would have been better served buying used and having the crap inspected out of it before purchase. I know whomever buys this unit when we're ready to sell will get the RV we should have gotten. Show less

This has been an amazing fifth wheel experience. It turns much easier than the regular hitch towing. This fifth wheel feels like home away from home. We have kids and they slept on the hide a beds where they could also cuddle up next to a fire in the winter months. I’m still impressed with the television that comes up out of the fire place. The shower is luxurious and has so much room and light. The bathroom has storage for towels above the toilet, a cabinet under the sink, and a deep vanity behind the mirror that can fit everything you need and keep the bathroom tidy. I love, love, love this fifth wheel. Show less

Purchased 2022 Keystone Montana High Country 376FL from a local dealer in March of 2022 unit was winterized still. First campint trip over Memorial Day weekend we noticed that there was a propane leakage coming from under the slider. Reported immediately to dealership, scheduled appointment to fix it. Our RV stood there for two weeks without being touched. Picked it up, did temporary fix, called warranty wanted them to mail us same hose that was broken (fridge line), their warranty representative asked for photos of broken hose, sent it. Only a month later received an email from warranty department that in order for them to fix the hose, they need an original back first. We tossed it long time ago, now getting run around and its an August now. Show less

KEYSTONE DOESN'T PUT INSULATION IN THEIR RV'S! I purchased this rv new from Camping World of Fayetteville NC, and explained that I would be a full timer. I was informed that this would be perfect as it had insulation for cold climates. Since purchased my wife and I have been either been burning up inside during spring through summer months, and freezing in the fall and winter months. My rv has 3 air conditioners that have to be running continuously to keep it livable inside! I also have 2 fireplaces in my rv that have to help the furnace to keep the inside warm so I don't freeze! I had contacted Keystone Manufacturer shortly after experiencing these issues and was assured there was insulation in my rv! Today August 2, 2022, I had to drop the front part of the underbelly due to a possible water leak, which I found out there wasn't. When I pulled it down I found that THERE ISN'T ANY INSULATION IN THIS RV! Keystone will tell you anything to get your money to buy their products, knowing there isn't insulation in their rv's! Buyers BEWARE of the DELIBERATE OF INSULATED KEYSTONE RV'S! I now have to try and figure out how to put INSULATION IN MY RV! Show less

We have had campers/rv since 1977 and this is the 3rd Keystone we have purchased new. However, even though this is supposed to be a higher line than the Passports we previously owned, the quality is horrible. We have had the ceiling fan fixed, then replaced. The ceiling vent in kitchen wouldn't shut or turn off, burned out and had to replace. The front exteriour light needed replacing, the exterior weathrproofing came off, the door latch needed repair, cable tv in bedroom doesn't work, fridge needed repair, storage door repaired, but should be replaced. Now the interior trim on the slide is literally falling off. More trouble with this rv than ANY of the others TOTAL in all the years we have camped. Emaild Keystone, but never heard one word from them. This summer alone, not including the repairs we have done ourselved, we have spent $1,000.00. I would be embarrassed if I sold these campers. Also - our dealer is no help. Show less

I own this model and it has been great for our family. Our daughter choose this RV for the loft sleeping area. She's 10 and still loves it to point we had to get her a loft bed for the house. The room under the loft is the perfect space for her to play and do homework. When Covid shut down the schools this RV became her home school classroom. With our crazy work schedules we could not get on the road with the RV so we started spending weekend in it. RVing in the back yard was not bad. After a few weekend we started stay in it a few days a week and finally just moved into it full time. This is a four season RV but when winter came the floors were a bit chilly so we put down carpet over most of the tile floor. We also purchase 100 Lb propane tank to cut down on refills during the winter. Those were great improvement and made winter weather a none issue. We replaced the pull out sofa bed with a chair for our daughter. This allowed better viewing of the TV and more floor space. The floor plan and standard furnishings are great for a family with children. The loft can sleep 2 and the bunk room 2 also. I would think this would be a good setup if you don't have kids also. The loft has a lot of room for storage and the bunk room could be an office area for those of us that just can completely get away from work. We love this RV and are only selling because we are building a new house. I'm sure once we have that complete we will be looking for another RV. If you would like move details and pictures here is the link to our listing https://www.rvtrader.com/listing/2019-Keystone-MONTANA+3854BR-5020555832 Show less

This is an awesome 5th wheel RV. We've taken it all over and absolutely love this camper! We've even stayed for months in the winter in Colorado and stayed warm and toasty all winter. This RV is also very easy to pull using a GMC HD 2500 diesel crew cab pickup. Show less