Write a review
Metro RV
California, USA

Metro RV - Burbank, California Reviews

Metro RV - Burbank, California Reviews

1.0
(1 reviews)
Metro RV in Burbank, CA, is one of the oldest RV dealerships in LA County of California. We have one of the best service centers in the country and service all types of RV's from big to small and everything in between. We offer a great "try before you buy" program offering rentals of every shape, size and floorplan. Whether you are looking for your first RV or your fifth to purchase, we have you covered! We have a huge selection of used Class A, B, C, and Diesel Motorhomes as well as fifth wheels, toy haulers and truck campers for sale in every size and budget range. Metro RV is your RV connection in Los Angeles county, give us a try!
...

Dealership overview

Sales
1.0
Service
1.0
Parts
1.0
Warranty support
1.0

Reviews

Stars Refinement

Write review

1 ratings and reviews

Voted most helpful review

Dawn

California

Reviewed on December 31, 2021

1.0
We took our RV here for some minor fixes, along with the transmission. My husband noticed at the time that almost everyone who worked there did not have masks on. He told them that we needed the RV back on 12/28. We heard nothing from them for over a week, so my husband started texting 12/27 and couldn’... read more
We took our RV here for some minor fixes, along with the transmission. My husband noticed at the time that almost everyone who worked there did not have masks on. He told them that we needed the RV back on 12/28. We heard nothing from them for over a week, so my husband started texting 12/27 and couldn’t get ahold of anyone. He was finally able to call and get ahold of someone on 12/29 and he was told that everyone was out due to a Covid outbreak. At that time the person was unable to tell him if any of the work was done. He called back again and that person told him that none of the work was done. So our RV sat there for 1-2 weeks and no one bothered to call to tell us that there were issues. Then when my husband went today to picky the rig up, no one had masks on again - WITH AN ACTIVE OUTBREAK. It cost us $120 in Ubers for him to take it there and pick it up for absolutely nothing…not even any communication from Metro that it was unable to be worked on. The absolute worst customer service and completely irresponsible behavior.
Sales
1.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
Show less
Helpful (1)

FlagReport

Flag this review
Please select a reason
  • 1

Location

Burbank, California

Do you have an RV experience to share?

Help other RVers by leaving a review for an RV or dealership.

Write a review