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Hatfield RV
Ohio, USA

Hatfield RV - Delaware, Ohio Reviews

Hatfield RV - Delaware, Ohio Reviews

1.4
(2 reviews)
Our dealership has a rock solid reputation of providing excellent service, support and satisfaction. We pride ourselves on giving our customers the best service available, the best parts and accessories, and a staff that understands all aspects of our business.
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Dealership overview

Sales
2.5
Service
1.0
Parts
1.0
Warranty support
1.0

Reviews

Stars Refinement

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2 ratings and reviews

Voted most helpful review

Ralph Harr

Ohio

Reviewed on September 27, 2021

1.0
Bought camper with 5 yr extended warranty in 2019, sold it in 2021, went to get refund for what remained on my warranty and all I get is excuses. Its been 9 months and still no refund. Worst customer service around, would not purchase anything from this dealer again. Next step is to get an attorney and sue.... read more
Bought camper with 5 yr extended warranty in 2019, sold it in 2021, went to get refund for what remained on my warranty and all I get is excuses. Its been 9 months and still no refund. Worst customer service around, would not purchase anything from this dealer again. Next step is to get an attorney and sue.
Sales
1.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
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Voted most helpful review

Larry Ward

Ohio

Reviewed on February 24, 2021

1.8
My wife and I purchased a travel trailer from them in September of 2019 and purchased an extended warranty.We had a couple of service issues which were resolved but we decided to sell the camper in 2020. I contacted them to cancel the extended warranty and waited several weeks for a refund. After contacting t... read more
My wife and I purchased a travel trailer from them in September of 2019 and purchased an extended warranty.We had a couple of service issues which were resolved but we decided to sell the camper in 2020. I contacted them to cancel the extended warranty and waited several weeks for a refund. After contacting the actual warranty company we were told that we didn't have an extended warranty because they had not sent the $2678 we paid to the company who sells the actual warranty. I've been trying to get a refund and keep getting the runaround. Filed fraud and theft charges against them on February 23 with the sheriff's office after talking to the Attorney General and county prosecutors office.
Sales
4.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
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Helpful (4)

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Location

Delaware, Ohio

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