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Giant RV
California, USA

Giant RV - Montclair, California Reviews

Giant RV - Montclair, California Reviews

1.5
(1 reviews)
GIANT RV is proud to be one of the largest and fastest growing RV dealerships in the nation. With over 29 years in the recreational vehicle industry, four Giant RV locations and millions of dollars in inventory to choose from, we are sure to have the right RV for you. GIANT RV Montclair is located on the 10 freeway near Ontario Airport and the 10/15 interchange. We offer 10 acres of the Top Brands in the country with both new and used motorized and towable units. This site features a full Service and Parts dept. Giant RV has been family owned and operated for over 29 years! Come experience the Giant difference!
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Dealership overview

Sales
2.0
Service
1.0
Parts
2.0
Warranty support
1.0

Reviews

Stars Refinement

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1 ratings and reviews

Voted most helpful review

Steve Bierbaum

Reviewed on June 10, 2023

1.5
I’ve purchased several RV's over the years. My first experience w/Montclair Giant RV. 1. Took over 2-weeks to finally deliver after 3 assigned dates; 2. I was lied to when I specifically asked the Sales Manager about engine oil/generator oil change. 3. I was told their service folks do a "thorough&... read more
I’ve purchased several RV's over the years. My first experience w/Montclair Giant RV. 1. Took over 2-weeks to finally deliver after 3 assigned dates; 2. I was lied to when I specifically asked the Sales Manager about engine oil/generator oil change. 3. I was told their service folks do a "thorough" check of the vehicle. My check of engine/generator oil told the truth. I, had to find a bad computer monitoring pad; bad sensor in grey water tank (reads 67% full). I had to reset the service notification on the vehicle (after being told by Sales manager "they didn't know how to" 4. I had to address a recall by the MB for software update. 5. I had to go pick it was up from the MB dealer to ensure I could get it sooner than later. 6. The "detailing" of the vehicle was the biggest joke. The dealership hosed it off, still leaving water spots and drops all over it. They had done this SO often, I had to have the windows and vehicle professionally polished to remove the spotting. Attn: Mr. Frankie Barouti- Your Staff lied, it's been 4-weeks and I have yet to see my "due parts"; your Staff LIED to me. The only Legit person there was my actual Sales member, Ben. He's the ONLY reason I rate it w/2-stars My bad for trusting your Staff and finalizing the deal, because I wanted the rig. As a local resident, I WILL share my disappointment in #GiantRV Attn: potential customers: DONT believe a word they tell you; if it isn't in writing, it absolutely is a lie.
Sales
2.0
Service
1.0
Parts
2.0
Warranty / Support
1.0
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Location

Montclair, California

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