If you are buying a used RV from them don't trust their inspections. They assured us they would go through and fixed everything after bringing it home our roof leaked, the line to fill the propane tank was broken, batteries were shot, and the inverter was broken. When I contacted them about this they told me to bad I bought it as is.for the price we paid to buy from a reputable company they did us wrong. Show less

If you are buying a used RV from them don't trust their inspections. They assured us they would go through and fixed everything after bringing it home our roof leaked, propain line was busted, batteries were shot, and the inverter was broken. When I contacted them about this they told me to bad I bought it as is.for the price we paid to buy from a reputable company they did us wrong. Show less

I recently purchased a 2006 Monaco Knight. I was referred to DeMartini's by a good friend of mine in Boise, Idaho. He said they are a good company and would treat me well, in fact he worked for them several years ago. I was originally looking at the same coach that was in Texas, but decided to give DeMartini's a call based on my friend's referral. I was told on the phone the Monaco was in good shape both inside and out, was also told their used motorhomes are inspected by mechanics before they are sold to make sure everything was in working condition. I am from Boise, Idaho and was willing to fly down, go through the walk through inspection, purchase the motorhome and drive it home. I felt the price was pretty decent and I knew that buying a used coach wasn't going to be perfect and might have some minor flaws. I've bought a used coach before that was in great condition so I'm fully aware of the difference when buying new and buying used. The guy that washed the coach is the one who did the walk through with me (not the salesman!), he wasn't very knowledgeable. After the purchase and drive home: 2 slides have to be pushed in physically, entry door is very difficult to open (and my wife is not able to open the door at all), air conditioning doesn't work, and there's a major gap and seal leak in the windshield on driver's side! The last 3 weeks I've left voice mails and emailed Jon to let them know. Finally get a call back today, but nothing resolved. They basically get you there, make the sale, wash their hands of you and send you on your way - you're on your own. Bad customer service and no after care. I was sold a lemon and was told there is nothing they could do about it. I have never ever been treated like this by a business. I spent a lot of money. Be aware of who you are doing business with it might save you a lot of money. Rick Cox Boise Idaho Show less

Horrible service experience. Service manager was as rude as I have ever experienced....after I waited a total of 5 weeks to have them get to 4 minor service issues.Also after I had previously purchased a camper from them. Don't waster your time with them! Show less