Service department not very friendly. Warranty was bought through Camping world. still nickle dime as much as they can dionostic fees start at 199 and then charged extra for every dionostic that are preformed. no longer taking my trailer to camping world for service I rather pay 100 dollars deductible elsewhere. Seems like your bothering every time you need repairs or service. Show less

i would have given a zero if only it were possible. We bought a new brand new NexusRV TSC motorhome in first week of August 2022. We were provided a "We Owe you list" which included some basic things like rips in the sofa, scratches on Microwave, rear and side cameras not working, bathroom door warped needed replacement, cabinets hardware missing/mis-aligned etc. they were promised to be fixed... After we checked in couple of weeks later they clarified the list is with the manufacturer for warranty. come November right before thanksgiving we took the RV in to get the service items done and also additionally we had a new list to be looked at fixed as part of the RV 1 year warranty which included things like the cabin leaking , diesel tank leaking (this was noted when we originally bought the rv but was brushed off saying the diesel probably spilled), bed broke, entrance step came off, microwave door spring broke and would not stay shut. We were told only some of the items from the "We owe you list is covered" and i was asked by the GM to do what i can since they made their effort to get it covered under warranty and manufacturer wouldn't approve. All given the RV was not exactly usable so we had to leave it at the dealership. After leaving the RV for over a month into Jan 23 we checked in only to be told the original approved repairs were not yet complete since they had wrong parts and they had asked these to be re-shipped from manufacturer. (this was after 2 months of leaving the RV at the dealership). they said these would all be taken care of soon and the service rep promised to call in the next week or so with timelines. Come Feb third week of Feb 23 we called in to see when we are getting the RV back and the Sales rep tells us he wasn't sure so he checks the status and then tells us they got the parts which they promised to fix by the end of that week (Feb 24th) also they haven't yet started looking at the service items they were asked to file the warranty claim for (This is after 3 months of the brand new RV being with them). We called the manufacturer and the manufacturer tells us most the the original claims from the "We Owe you " list were declined because they were serviced by the dealership while the dealership was attempting to sell the RV and these are claims they thought was already paid to the dealer for. Called again on march 2nd with no response, march 3rd again and the service Rep now tells me they are not able to fix the Rip on the sofa and he also tells me they have still not worked on my RV also claims he told me to take the RV home since its usable when we spoke in 3rd week of Feb even though they promised they will fix it that same week. i am beyond disappointed and wondering how they operate their business with such un-ethical practices. I have observed many instances where they put sales beyond safety. For example the RV still has a leaking tank since purchase and they have not yet acknowledged the problem (just pointing one for example). I DO NOT recommend anyone purchasing from this place The RV has been in the shop for over 3 months out of 6 months since it was purchased and this is direct result of Camping World's shady practices and customer service. Show less