We purchased a 2021 Sandpiper FLOK on Sept. 30 of 2021 which listed @ 89K from Camping World, Cicero Ny. Upon it's arrival at the dealership, we were informed to come for a walk through . After a 2.5 hour trip to the dealer, WE, NOT THE DEALER determine the camper was damaged both internally and externally. F...
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We purchased a 2021 Sandpiper FLOK on Sept. 30 of 2021 which listed @ 89K from Camping World, Cicero Ny. Upon it's arrival at the dealership, we were informed to come for a walk through . After a 2.5 hour trip to the dealer, WE, NOT THE DEALER determine the camper was damaged both internally and externally. Fast forward, after the external damage was repaired by their local body shop, we were once again informed to arrive in Cicero at 8:00 am. Well, after another 2.5 hour trip the body work was completed satisfactory however, the 20 interior punch list items such as broken off doors, damaged molding, hanging wires, table incorrectly installed(backwards), molding installed incorrectly(wrinkles), slide out seals too short, dented refrigerator, and the list goes on and on. Now, please understand, we have been very patient during this entire process but, the lies we were told such as the camper equipped with folding chairs( seen in the FR flyer), and a King size pillow top bed folding mattress, both are no longer unavailable and considered to be a misprint. Please understand, both the sales men( Hunter and Michael) lead us to believe and discussed both during the sale the importance of both folding chairs and a king size mattress. Fast forward to Feb. 28th 2022(5 months after signed contract) our emails inquiring status have gone silent, our requests for update are not unresponsive and their corporate complaint department is a dead end.
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