Brookstone Rubypage=2 reviews

From the first inquiry to the final drop-off, the experience feels seamless and thoughtfully curated. The Johnnie Walker team are knowledgeable, responsive, and genuinely passionate about creating memorable road adventures. Brandon, Kyle and Lance ensured every detail was handled so we could focus on the journey of buying our first RV. All of the RVs themselves are exceptionally well-maintained--clean, modern, and fully equipped with everything you need for a comfortable trip. You can tell that quality and reliability are Johnnie Walker's top priorities. We ended up purchasing the 2025 Forest River Brookstone. What really sets Johnnie Walker RV apart is the personal touch. Their , insider tips and flexible options make you feel supported rather than restricted. It's not just about buying a vehicle--it's about crafting an experience tailored to your pace and preferences. If you value expert guidance, Johnnie Walker RV delivers an experience that exceeds all expectations. Highly recommended for couples, families, or anyone craving a well-organized and unforgettable RV purchase. Show less

We purchased the 370RLLO back in September, and so far it has been a pretty good unit. Typical issues with some loose trim, and cabinets opening during travel days. Came with the stackable washer and dryer and what a game changer that has been. They are a little cumbersome to get into because of the position in the cabinet, but they work great. Biggest problem that I have is the lack of storage in kitchen (mainly a pantry). Pulls really nice and doesn't beat you to death when pulling, can definitely see it coming from all angles. LOVES to eat propane in cold weather, and cools down pretty quick in warmer weather. I would suggest to Forest River that they ditch these GE units. Have recently found that the heat pump functions of them are useless under 40 degrees and they will lock themselves out under that temp. Also recommend that they go with a fireplace that has an adjustable temperature not just Low and High. We opted to ditch the King size bed for a Queen as it gives more room around the bed. Recommend to anyone looking at this rig to get on the roof and check that as well. I actually had to restretch mine during a road trip because it formed a bubble driving down the road. That was a huge pain. Unit has plenty of room however for 2 people and 2 medium size dogs. Support has been really good with solving issues that i couldn't figure out over the phone. Show less

Well where to start. My rv spent more time in the shop in the first year then in my driveway or on a campsite. The quailty there is none this unit must have been put together by first graders. Who ever did the wiring did not know you need to crimp the wires in place. Plumbers or who ever did the water lines did not know that the hose clamps go over the male end of the pipe and not just the female end. The customer service manager is just as bad as the no experience workers in the factory. There moto is we do not make phone calls. I do not know how this company is still in buisness. Show less

Lock on front cubby was not installed but found under the floor mat. Tried to install but doesn't fit so cubby doesn't lock. The counters were not level and the gap between the stove and counters was over an inch. Dealer did install metal strips to cover up so food wouldn't fall between. No handrail so tried to install one on wall but the walls are foam and have no skeletal frame to connect to so had to install on steps going up to bedroom after the screw holes were covered back up. Drawers in bathroom and bedroom are so off kilter they don't shut evenly and always have a gap. The shower faucet wasn't tight behind the faucets and leaked behind the wall. removed faucet and tightened the fittings. The wires behind the wall for the hall lights had been cut, taped in the uncut place and therefore the lights didn't work until the wires were put together properly. Don't like the little refrigerator on the outside, would rather have that as storage space in the kitchen. The TV cable and plug in were never put in as it was omitted because of a design change so the dealer had to install one before delivery. The shades don't go up very easily and removal seems to be too difficult without destroying them. Something more permanent such as day/night shades of a better quality cloth. Do love the layout of this camper. We had a used1993 Coachman years ago. The quality of the 2024 compared to the 1993 is quite disappointing. The dealer was cooperative with most of the issues but most issues were taken care of by us as it sets on a permanent site and we don't have a vehicle to tow it back and forth 27 miles with every issue. Hope since the COVID ordeal is over the quality of ALL campers starts to go back to better quality. Show less

We have a 2022 Coachman Brookstone 344fl. We purchased it brand new in Sept 22. It is the worst RV we have ever owned!!! The fist week we had it the A/C stopped getting cold, then the Fridge freezes up causing the fridge to stop cooling, heater keeps blowing fuses, the lippard auto level keeps giving error codes and keeps malfunctioning, one of the slides keeps trying to go in crooked, last month we were driving and the front black& grey tanks were falling out, luckily we caught it when we stopped for the night and were able to go to a truckstop repair and have a cross bar put on until we can get it into a shop, the we got parked and a few days later we noticed the back black and grey tanks are starting to fall as well. Numerous other problems with the interior.....It is a HUGE PIECE OF JUNK!!!! Cannot Wait to get rid of this RV!!!! Never again will I own a Forest River Brand, were very Brand loyal, but never again!!! Show less

I bought this RV new in Sep of this year, 2022. It is actually a 2023 model. Today is Nov 8th and after bringing it home a second time, the issues still exist on the RV side. Just a few things....a computer steering cluster module went out the second time driven. Crossroad Ford did an excellent job diagnosing and fixing, along with a faulty brake . booster. No ladder on the unit, the radio head unit is faulty and needs to be replaced, no call on the shower at all and worst of all, the RV continues to not recognize the parking brake and will not auto level or allow slide to operate. Closest dealer is over 3 hours away. Not a happy camper. In fact I've never even taken it camping as it has been in the shop pretty much from the week after I purchased. Show less

We purchased a Coachmen Brookstone 344 FL in May of 2020. This was our 5rh camper and our first new one. All of the others were Keystones and were purchased used. As of August 20, 2022, the Coachmen that we purchased new has been nothing but junk. The 4th time we used it the motor went out on the awning with the awning out. Contacted the dealership but the unit was already out of warranty. The leveling system stopped working correctly around month 14, they have a 1 year warranty. The Dometic mini fridge stopped working around month 20...1 year warranty. The only item that was repaired under warranty was the shower drain that leaked water all over the bathroom floor the 2nd time we used it. Luckily for us our 2nd use was within the 1st 12 months and even then I had to call Carolina RV several times to get them to get the coach and repair it. Once they finally did repair noone notified me. I had to keep calling to ask. The amount of problems that have arisen with this new coach are more than the total of issues I had with the previous 4 campers combined. Awesome floor plan but not worth the $87,000 they're asking for them. I sent an email to customer service 2 weeks ago giving them an opportunity to make some of it right but my email was ignored. Stay away from Coachmen unless you like working on a piece of $90,000 junk. Show less

Comparing my N-L camper to my previous arctic fox 1160 is like comparing a Yugo to a Tesla. The only things the A/F had that the N/L didn't is a black tank flush and larger tanks. The A/F literally spread apart underneath when the tiny badly welded cross braces broke and pulled out the tiny wood screws. I am in the process of rebuilding it so I can sell it with a clean conscience. My only other complaint is the wasted space around the batteries which I discovered during my Victron 2kw inverter install. I added an inspection door for easy access and ventilation for the inverter right next to the solar panel display. I have owned and lived in 5 different Rv's in my 63 years and the N/L is far and away the highest quality I have seen and that includes a 25' Airstream. Show less

I have owned this motorhome since I bought it new in 2019. I have driven it from Seattle to Disney World, and to the national parks of Utah, Colorado, Wyoming and Montana and many places in between. I have 37k miles on it and have lived in it since shortly after I bought it. As far as manufacturing and assembly, all the important pieces work well except for the refrigerator. When it was a few months old, we had a torrential rainstorm in Salt Lake City and the refrigerator outside panel was not installed properly. As a result water poured into the refrigerator workings and it was damaged. After warranty repair, it works acceptably but ice cream will get a little soft in very hot weather. Other than that, a few small trim pieces in the coach were not installed correctly. I have had no other issues with the generator, the furnace, the two wonderful air conditioners, and the three TV's which are Furion. They have excellent pictures and one is very large. I tow a Jeep Cherokee Trail Hawk behind it and it does fine. I have had no suspension work on it and I find it very controllable. The only time I get white knuckles is when I am going over a narrow bridge with opposing traffic. The motorhome is wider than some of the lanes on county roads and it is tight on some state highways. I read about people who have all kinds of trouble but I think it is just like buying anything, some people are not lucky, and some people are. I replaced the king mattress that came with it with a memory cell mattress, and I sleep very well in it. I have two big dogs, and they have plenty of room to stretch out. I love my FR3 and it works great as a home I can go almost anywhere in. I would highly recommend it for its relatively low price and its reliability, as well as its comfort. Show less

I'm new to the full time RV lifestyle having thought for years about simplifying my life and licing with less and eliminating my living expenses. I settled on the EV-1 travel trailer from Revolve after going up and visiting a used 2020 model locally. Unfortunately I could not go purchase and sent my boyfriend to go purchase and after 7 long hours of waiting for him to return from the 200 mile round trip (the dealer took forever) I helped spot hit to back it into our side driveway only to realize he bought me a EV-2. So okay no slide, different shower mirror flipped interior. I spent about an hour sitting in it and decided to suck it up buttercup and get over it. Main differences dinette is on awning side instead of kitchen and shower is wider but shorter. I focused on the pros not the cons. I've been living in it full time 9 months and while there have been solar struggles I am learning to resolve with help from a solar tech, I am happy with my purchase. I do however have suggestions for Palomino and suggestions for improvement. - Give the option to not have a dinette, this area of my RV is now cube storage and when I have time I will remove the dinette base and reconfigure for a recliner and cube shelves. - Clean up after manufacture seriously an hour and a vacumn getting all sawdust and loose screws and nails out of compartments, ensure plumbing connections are tight and not leaking including the faucet that is just sitting in hole unsecured - Use screws on cabinetry not metal staples all my dinette cabinetry have broken or collapsed in the case of overhead cabinets - Provide access to the area behind the pre mounted TV if you are not going to pre-wire for RV link antennae (purchased separately for roughly $300) - PROVIDE the SOLAR equipment powerpoint to all buyers (the one that took me a month of back and forth to get) - Mount the solar controller on the exterior wall not on the wall behind the jacknife sofa as hanging upside down trying to read it upside down is ridiculous - Seal the roof and edges of exterior I have had moisture and water around every exterior edge, window and door - Use a better frame cabinet under convection micro the microwave door hangs on the lip and eventually locks shut which meant it had to be pulled out of rig and thrown away - Needs an outlet in dinette area - Get rid of the teeny bit of carpet on sides of bed platform what is the point you can't stand on it its like a 10x10 Square Now those of you reading this probably figure that is a lot of problems/suggestions. Fact is if you live in an RV you need to learn to adapt and repair as needed. It is hard to even get support or help from people because the minute you say your rig is propane free everyone has judgements and then add in you are a female solo camper and you get all the comments and jibes. I bought this model because I wanted one built for solar and going off grid not retrofit into my storage. I love the concept I think Forest RIver just needs a better way to support us than directing us to download an online PDF manual for all their lines that doesn't support half of the equipment in the Revolve Rig as we don';t run off propane at all. Oh and I still need to figure out how to actually get the hot water heater working some may think that is a problem but when you are 6'1" and your shower stall is only 5'10' you need hot water for dishes not bathing. Show less