Bighorn Travelerpage=2page=2page=2page=2page=2page=2page=2page=2 reviews

We love this Bighorn. It's served as our home away from home and for a time our main home. There are just 2 of us and for us there's plenty of room. We remodeled a little while living in it - by taking the dining table out and using that space for a computer desk, The king size bed is wonderful and with a full closet there's room for what we need. The 17ft awning with LED lights gives some additional living space, and we've had a great and enjoyable experience as full time RV'rs. Show less

Well where to start. My rv spent more time in the shop in the first year then in my driveway or on a campsite. The quailty there is none this unit must have been put together by first graders. Who ever did the wiring did not know you need to crimp the wires in place. Plumbers or who ever did the water lines did not know that the hose clamps go over the male end of the pipe and not just the female end. The customer service manager is just as bad as the no experience workers in the factory. There moto is we do not make phone calls. I do not know how this company is still in buisness. Show less

This is the best floor plan for living that we have ever found. We like the large kitchen, residential fridge, open floorplan to the living and entertainment from the kitchen. TV facing reclining theatre seating is great, plus two full size pull out couches for occasional guests are very convenient. This RV has a large 30"x60" shower with skylight. The bedroom has 2 separate chest of drawers, divided closet, w/ extra shelving, a security safe, and Dyson cordless vacuum. On board washer and dryer, makes life on the road so much easier. The powered King Jack antenna provides over the air channels to a 30" smart TV in the bedroom and 55" smart TV in the living room. It's easy to setup with 6 point autolevel and hydraulic slideouts. Show less

One of the best campers we have owned. Love that the washer and dryer isn't in the wardrobe closet, gives us so much more room. Kitchen is huge, we have a gen prepared with wifi box, power leveling, power everything. set up is a breeze! stays freezing inside even hen its 106 outside. Show less

I would like to help someone out there shopping for a fifth wheel and they are the fence about a Heartland product. We did a lot of shopping for our first fifth wheel and our mistake was falling for all the “pretty features” rather than shopping for quality and customer service. We were barely two years into our purchase when we started noticing water damage in the slides. We contacted Heartland and after multiple tries to even get someone to respond, we were finally greeted by someone that understood our problem but said there was nothing they could do to help. We even had purchased an extended warranty but again this would not be covered.After having absolutely no luck with Heartland at all we contacted our insurance provider who ended up denying our claim. The repair shop came back with a 65k estimate to repair all three slides. The floors and ceiling are all rotten from water. Mold has also started growing. They proceeded to tell us that it was common especially with units built during the “Covid” timeframe. Since this started I have researched Heartland issues and it seems this is common. They want to blame customers on lack of maintenance which seems to be their way out of taking responsibility for poor workmanship. The repair shop stated to our insurance that our unit has been well maintained but at the end of the day Heartland doesn’t care. I will forever recommend people to steer clear of any company that doesn’t address customer issues and attempt to rectify. Heartland has absolutely zero customer service and it’s just not acceptable. I have a unit that is only a couple years old , that is valued now at approx 65-70k and it has 65k of damage. The worst part is I am still making payments on this rotten piece of garbage and now am retaining services of an attorney to help me with this. Please rethink ever purchasing a Heartland product. Show less

This is the third fifth wheel camper I have had and It is the poorest quality of the three The others were a Dutchmen and a Jayco. This unit has cheap furniture, cheap flimsy wood trim inside that is falling off, the finish on the woodwork is junk and scratches easily. The tires that came on it were chineese junk. the slide outs do not seal tightly when closed. The bedroom slide out leaks water into the floor in the bedroom. I just discovered that the basement storage area has been leaking on the driver side and has rotted the floor out So its probablly been leaking since it was new. The plastic trim around wheel wells is poorly fastened and flaps in the wind going down the road. I will never buy a heartland product again This Camper has not seen heavy use and is falling apart. Show less

Buyer beWare, We searched many mid-level fifth wheels and after owning several high-end trailers we settled on a Heartland Bighorn 3300DL. It has all we were looking for. We settled on a price at Camping World and took delivery. Proud of our new trailer it was loaded and ready for the first pull. Since I started back to work it would be the ideal home away from home. Our dreams were soon dashed on the first pull to Golden Triangle RV resort. While setting up and connecting to umbilical, I noticed the hot water heater was falling out of the RV. I immediately called Camping World only to find out I was on my own, 50 miles outside the calling area and would have to pay for a mobile tech to come and determine the problem. This started a long process of contacting Heartland to find where to have it fixed, since the water heater was about to slide out of the trailed making it unwise to tow. A name was provided, called and he came out and did an awesome job, his explanation was that the manufacturer did not install the water heater with the proper support. Heartland has no quality controls set to inspect workmanship, I would not recommend Heartland or Camping World (Service very deceiving. There are other issues not listed here with warranty or lack of. Show less

Great RV. Well built and the Arctic package is nice in Maine. Wish mine had a generator but has a spot for the hook up in the forward storage compartment. Height is nearly perfect for my new body style f-250 where some other campers rode too nose high due to the suspension. Show less

Heartland does not stand behind their poor workmanship. RV was in the shop for 10 months for warranty issues, while there 5 more things were broken. Heartland was notified about these many issues so they could improve in their assembly line, but they did not want to listen to anything I had to say. They kept putting it back on the repair shop. If their product was made properly, it would not need to be in the shop. Very nice RV, Sad Heartland does not stand behind their product. No compensation for the 10 months of time lost, loss of depreciation, missed family vacations, etc. They just do not care. They lost a customer and will not recommend. Show less

Shoddy construction but worst part is warranty support. Heartland approved 3 repairs but only paid for one. I have $400 that I paid but they will not reimburse me. I have sent a dozen emails and the service department won’t even respond after their initial approval to get the service done. Show less