Had a few issues with the trailer itself, which I do understand that they are just a middle-man between consumer and manufacturer. HOWEVER, the biggest issue was an old address was put into all of my paperwork, even though I stated I hadn’t lived there in years, and also provided them with my update card from the DMV. This is something that wasn’t caught until 4 months later because I expected that they would have understood the update card and the new address. I then didn’t receive my title, and here I am having to pay for another title out of pocket due to a mistake made by their employees. Show less