AMERICAN HERITAGE reviews

If I could rate them a 0 I would.. I purchased a new 2025 Forest River Wildwood Heritage Glen fifth wheel from Bish’s RV – Kalispell, along with an extended service contract, expecting reliability and support. Instead, I’ve experienced ongoing mechanical issues, poor follow-through, and a complete breakdown in service and warranty accountability. Since January 27, 2025, my RV has been without reliable heat and/or hot water, making it uninhabitable. I live full-time in this unit with my child. A heating failure led to additional damage, and despite multiple service visits, the problems have not been resolved. Most recently, a technician serviced the water heater and left it non-functional, throwing an E4 ignition error. I was told no one was available to fix it until days later — leaving me with no hot water after months of issues. What has been most frustrating is the lack of ownership: Problems have been repeatedly reframed or deflected Warranty coverage has been denied or delayed despite covered components Repairs have taken weeks, not days Communication has been inconsistent The burden has been placed entirely on me This unit is not a true four-season RV, yet I was left dealing with the consequences of system failures without timely support or accountability. I am still displaced, still without full use of my RV, and still waiting for resolution on a unit that is new and under warranty. I strongly caution anyone considering purchasing an RV here to ask hard questions about after-sale support, warranty responsiveness, and what happens when something goes wrong — because that’s when it really matters. Show less

FOREST RIVER RV'S ARE COMPLETE JUNK ,THEIR CUSTOMER SERVICE IS HORIBLE I have one of their newer 5th wheels and it's complete CRAP . BUILT WITH COMPLETE IGNORANCE, AND NO PRIDE AT ALL. If you want a quality built rv, trust me, DO NOT BUY ANYTHING BUILT BY FOREST RIVER. Show less

I will start with general rv the salesman we very nice but after that was by far the worst everything went down hill fast from that point I signed for an extended warranty and that didn't happen but I paid for it. I tried to talk to the manager Chris dietrich and thats a one way conversation and NOT in your favor the service department is all lies same with Chris dietrich. Then I get forest river involved and they lied to me and said they had no contact with Chris and had no knowledge of what was going on and that was a lie there were so many problems the manufacturer took it and they had to basically rebuild half the rv leals ,mold,slide problems, solar problems, batteries blowing up, water heater problems, countertops replaced, stabilizer replaced,stains, and just a ton more then they want to give me 3 grand for rolling junk that I paid 43,000.00 and I still haven't even sat on the bed 1 yr and 7 months later we just got it back and the door to the bedroom is broken and do you think anyone will respond to an email nope and now no warranty and no help they just want your money A BUNCH OF JUNK ,LIES, AND THEIVES Show less

This is an absolutely beautiful 5th wheel. Tons of space. easy to heat and cool. Amazing floorplan with a huge loft. Three TV's ,great refrigerator with a wine cooler. Sleeps everyone comfortably. Slide toppers added to all five slides . Retractable Huge tv and gorgeous fireplace in front living room with comfortable couches and recliners. Outside lightening and huge awning make outdoor time special as well. I would recommend this dream RV to everyone. Show less

This is an outstanding motorhome. The quality and strength outweigh all of the other motor vehicles, motorhomes we have owned. It is spacious, comfortable, with heated floors, Aqua Hot system for hot water, king size bed, one and a half baths, did I mention comfort? The kitchen is very usable, the refrigerator is residential. The stove top is induction. I can't say enough about the quality of this motorhome. We have looked at many others and never found anything to compare. It's easy to drive, less wear and tear. Easy for setup and take down, everything is automated. Show less

The fact that this unit has 5 slide outs which opened the livability areas of this RV is crazy good. When in tow with a vehicle designed for this size of unit, you really don't know that it is behind you. It rides very sturdy in bad weather situation and stays stable when all jacks are down giving you the home feeling. This unit from the factory was designed to be used in RV parks plugged in for power and comforts while out with the family, however this unit had a professionally installed Onan 6500 LP Generator which allows this unit to be used off grid 100% The master sleeps (2) with that home feeling, the up-stairs loft sleeps (2) and they (2) pull out couch bed up front sleep a total of (4) and if needed the wall hugger recliners will accommodate extra sleepers(1) each. This unit receives an annual safety inspection for peace of mind. Show less

I bought my American Eagle in March 2024 from the estate of the original owner with 55k miles. It was used almost strictly for tailgate parties at WV Football games. Owner towed a large BBQ/outdoor kitchen in a cargo trailer behind, so it also has supplemental trailer brake controls. It was stored in a special built climate-controlled garage since new. When the owner died in 2010, the family kept it for special occasions and still went to football games. It was rarely used for camping trips other than back to NC for service at the original dealer. It needed new tires and batteries when I got it but everything worked. the original bill of sale was included for $392k in 2003. The quality is superb! All cherry wood interior with beige Ultra leather seating. Since I am a full timer, I expect to upgrade the entertainment systems and already installed a new TV in the exterior compartment. Surprisingly, it also came with a lifetime Sirius Sat Radio which is excellent. I could go on and on about the quality and refinements but what few others have said about support, I want to add now, American Coach has a highly respected owners forum online with photos, facts, and immediate response to questions about issues with the coach. The Aqua-Hot system was new for me to learn about, and the forum was full of info. In Florida with it till March when I will drive to GA for the yearly FMCA Motor Coach events which are another huge support for information about the Eagle. Summers will be spent up north and winters down south. Maybe to Mexico with one of the FMCA owner caravans. Show less

We bought this TT brand new and Thank God my husband is very handy and has fixed many problems. Problems with plumbing , since the beginning when we bought it, it was in August of 2020 and we could not bring it in to get fixed due to covid, water leaking from the bottom of the shower, plumbing was done wrong and water would leak everywhere. Sofa and one reclining chair had to be fixed, problem with the slide outs rubber seals, he also fixed all of it. The latest, the roof was cracking everywhere , took it to Camping world and they sent pictures to Forest River to do a good will repair, and was told no they would not do it. Finally we had it fixed and it seems they painted the roof membrane to match the trailer, we found the difference in the color on the parts that where under the seals, and must have used the wrong paint and the roof felt like a cracker when is was taken off. It was completely dried out. This is not our first RV and we know how to take care of it, have always used the products recommended by the manufacturer to clean it. But of course Forest River did not want to take responsibility for a job so badly done. We will never buy another product from this company. Show less

In the middle of January 22nd, 2024, I purchased a 2023 Heritage Glen LTZ 270FKS 820 From Bish’s RV in meridian Idaho. Right off the bat I found 19 things wrong with the Trailer: These items are: Hole and bubbling above the pantry door Kitchen drawers fell out when pulled (drawers fell because the back studs for the drawer rail brackets are not attached) Side support board for the drawers also not attached panel under the refrigerator was secured leaving a half inch crooked gap Trim around the large bubble window above kitchen sink fell off while towing home five miles away on city streets Main brace underneath bed split and not attached Back plate behind the stove not attached just lying loose All pull down blinds have Velcro tabs on the bottom bar of the blinds but nothing on the walls to attach them too (only half done) Blinds crooked on the two narrow windows in the bedroom Broken latch on refrigerator door Hinges for the storage doors underneath dining table benches loose and floating back and forth Trim around the pantry sagging and loose (no adhesive) lens cover on running lights missing Wires not wrapped or secured on electric jack by hitch Access panel door on bedroom slide out warped Shower door seal fell off when opening door Magnetic plate for bedroom door installed on a diagonal (all others level to the floor) Panel under the sink only attached on one side Keyhole on front door pried and bent (probably not manufacturing) These are the items I found in the first three hours of possession and this morning I took it back to the dealership. I talked to the Director of service, Bish's RV in Meridian Idaho and showed him the issues I had, in which he documented and took possession of for immediate service, and I asked him to go through the whole RV to find the things I didn't find, (which scares me). So, I guess what my questions is where do we go from here, what is going to be done about this situation, I paid close to $50,000.00 for your product and the condition of the RV does not reflect that, (was it built on a Friday?). I sent an email to Bish’s and Forest River with this list of problems on Jan 23rd to Bish’s and Forest River, in which Bish’s took back the trailer and submitted it for warranty work. I’ve nbeen trying to resolve these issues for months now and more things are going wrong: The air conditioner ducting was not connected, and all the cold air was coming out from under the kitchen sink The one and only camping trip we went on the 11nth of April, we had to keep the speed of my towing below 50mph because the back of the trailer swayed wildly, (and it never did that before) This trailer has been in the shop more than out of the shop, and the kicker is Idaho doesn’t have an RV lemon Law. I would really appreciate it if you could Get at least one of these companies, if not both, to make right. Thank Show less

Great motorhome. There is something about a durable, reliable, and fun RV. Hopefully everyone can enjoy the luxury of a vehicle like this someday. Last thing I’ll say is the batteries do need to be replaced every 20,000 miles ish. There are 4 of them and they are 6 volts each. The 12 volt ones won’t fit In the space to be able to have 2 of them. Show less