RV reviews

I bought this travel trailer new in 2015 and i have tried to camp with it but its has always been a nightmare. . The manufacturing of this travel trailer is of the poorest quality.from day 1 , all but one window leaked during the rain . I have had this junk worked on several times but still even today the windows still leak. The floors and walls on the bottom have rotten out . I received no help from the people who made this junk ,after I became what they called a problem customer. They i ignored me and stuck me with this forty thousand dollar junk. The very first time I tried to use the waterpump it did not work . Had to cancel trip . I argued with the manufacturers 3 and days to get the same new water pump and they wouldn't . I check into a hotel room. Do not buy a puma travel trailer. After the first year the floor in the main slide out rotted out from windows leaking trew the walls . The\nManufacturers would do nothing about that and would not revert me for the labor or cost of the materials to repair their junk.dont not buy a puma travel trailer. Show less

This might be worth a read. Beware! I think I should share out experience buying our Leisure Travel Van. We first saw this Unit 4 years ago at and RV show and we loved it. Purchased this unit in Ontario Canada and moved to Newfoundland Canada. Once our motor home was delivered to the dealer I flew to Ontario to bring out Van home. When I arrived at the dealership I noticed that the side of the van had a paint run. The sun highlighted the defect. I was provided with a quick demonstration. When I asked questions about the mechanical components I was instructed to read the manufactures recommendations!? Also was told there is a fee if I need to revisit the orientation at some point. If you read some reviews several Leisurer Travel Van Owners have had 4 hour demostrations with a NO fee follow up to go over any questions the owners may have. In summary , paint defect, sub standard demo for a unit that cost About $ 300 000 plus, based on options. Offered a me a follow up for a fee! Interesting. I put my faith in the dealership. Their ( Reviews are mixed) I went over every thing they offered in their demo. The young lady that did the walkabout with me, took a picture of the paint issue and I have asked twice that she send a picuture to us. Presenlty I have not had anything sent to me. Once I told the dealership that I am returning to Newfoundland with my new motor home, they told me that since I am no longer living in the area, I will have to reach out to the closest dealer to me. For us, this dealer in Nova Scotia. Depending on season ,this could be either a 12 0r 7 hour ferry ride & then an 6-8 hour drive. The dealer we purchasded from expressed that this is Leisure Travel Vans policy. I had little chance to protest , they were firm on this policy..... I have reached out to the Dealership in Nova Scotia several times to inquirer about some wiring . They responded ONCE. This is important to know! Once I returned home I was reviewing all the features of the unit. The generator was malfunctioning. I forwared a picture to RVMP - manufacture. They surprisingly indicated a problem with propane generator so quickly & I have recieved the new part.... I have been looking for someone that can do the repair on my new generator. After 3 weeks of phone calls and e mails. NO luck. RVMP only offered a few places to look. Companies they could simply get out of a Google search. They did not find us a repair shop. RVMP has a phone # you can call. Leave a voice message. They might get back to, they might not. Most my emails have had a friendly response, but little action. I managed to find a retired RV tech that would take on this job. This contact was from someone in the area. Further I found one of the remote switched in the bedroom was not working . 2 faults indicated for propane and fresh water. I am not even using the RV, So I contacted Leisure Travel Van directly ( Service & Warranty). They forwarded me a new switch and contacted RVMP - generator manufacture to get things moving. I did contact Sicards RV In Smithville Ont. Regarding all the issues. The only person that has contacted me was the salesman. He was upset about the honest review I posted with the Leisure Travel Vans site and how will this look to his supervisors? He did not ask about our repairs. You have to wonder?? BEFORE YOU BUY: Ask about the repairs while traveling. Is there a repair shop in your city or one near buy. Not just the generator , but all the equipment LTV does not cover! Ask about what will be demonstrated the day you pick up your unit. Go over all your paper work carefully. Slow it down. We like the LTV Brand, however, support from your dealership might not be there. We believe, our dealer couldn't care in least! Our buying exeperince went from anticaption and excitement to a $300 000 Regret... WE hope this may help in some way. Show less

Very disappointed in this trailer. While it has some good points like combined Microwave, Air Fryer, Oven, the build quality leaves a lot to be desired. Dinette cushion foam is weak 130 lb adult flattens it. Oriented strand board used under bed and dinette seats has rough unfinished edges a real finger shredder.Instant hot water heater installed at very front of unit resulting in having to run the hot water faucets and shower for a long time before getting hot water through. Cabinet installation shows lack of quality control. Soap dispenser installed to far from sink and drape hold downs incorrectly installed. The on board thermostat is useless reading up to 20 degrees higher than the actual temperature. Finally still searching for a way to access the rear view camera without a smart phone. Should never have bought this unit. Show less

I have enjoyed my FR Surveyor 252RBLE thoroughly. The layout works well for me. Some tweaks will have to be made, but over all a winner on all counts. The cabinet door handles have sharp edges, not dangerous but definitely will nick your shins, especially the ones under the dinette, I’ll replace them this winter. The AC is loud, with recent products that are quieter and more efficient, I’ll upgrade that. The thermostat isn’t accurate, and I’ll upgrade that as well. I upgraded the mattress, but that seems to be a standard upgrade in the RV world anyway. The layout is GREAT! I can access the bedroom, bathroom and kitchen with the slide in, no problem at all. The rear facing recliner chairs have a great set up to relax. Plenty of counter space, and efficient storage in the kitchen area. The hanging closet and storage in the bathroom are great too, especially in addition to the already well designed bedroom storage. The vacuum is load, but works VERY well, and helps maintain a tidy space. The pantry storage area is huge, and in the exact right place. The outdoor ‘kitchen’ area is great, with a propane line and water all in one area. I did some updates out there, as I won’t use the small fridge, so I added an ice maker, and a ninja oven / air fryer thing. I haven’t had any issues towing, but I’m not an experienced RV-er yet, more to follow! Show less

We bought our last rv brand new on 6/8/2019 from Richardson’s RV (now Camping World) this rv was built by Forest River in Indiana we love the rv up until this past November when on a camping trip the roof started leaking and on the way home an aprox 45 mile journey the entire roof membrane began to come off I drove surface streets home the rv has been at camping world rv service in Riverside CA since November 10 2025 camping world quoted $9500 to replace which includes an 8 year warranty my question was why doesn’t this rv have an 8 year warranty on existing roof being its not even 7 years old? After almost two months now both Forest River and Dicor (the ones that installed the factory roof) say they can’t honor warranty due to wind damage????the roof leaked and the best argument they can come up with is “wind damage”!im in communication with an attorney and I would strongly recommend to anyone looking to purchase an rv to steer clear of Forest River they don’t care about you or your business Dicor is a joke BUYER BEWARE take your money and business to another rv company Show less

So glad there is now a Scamp Phoenix location. Same friendly helpful service with a store and a showroom. Got repair done quickly and we’re on our way. It’s conveniently located right off 101 near the State Farm Stadium in the west valley. They also have sweatshirts and shirts. The small parts and accessories you may be looking for. Show less

I did research before I bought this and it was one of the top of the line very well-made travel trailers. I bought this travel trailer during the aftermath of Covid when everything was on backorder, etc. and apparently they have been making these with junk inside them. Both of my furry on air conditioners did not work as they should. One of them had the Freon run out so I replaced both of them with a Coleman Mach. The refrigerator microwave and most everything is Furrion and made in China. My microwave is having issues and my refrigerator since I bought it has an issue with the compressor and it makes a very loud rattling noise every time it tries to cool off. Now that could’ve been just installation of said item, but everything seems to be quickly made with cheap equipment. They would not even reimburse me for replacing my air conditioners because I didn’t take it in to have that looked at when I had already had them checking on the AC why it wasn’t reading the temperature on multiple visits. So in addition to this no longer being a reliable brand, their warranty is crap also. Stay away from this brand. Show less

I purchased a 2025 Ridgeway 35BH last year around this exact time from Optimum RV (terrible dealer) and i brought it back to them for an inspection and some minor things i thought needed looking at before 1 year warranty was up. Shower leaked occasionally, awnings would never go up correctly, took multiple attempts to make them go up, pump under bathroom sink wasn't working correctly all the time, the solar panel would not keep the battery charged, but the main thing that bothered me was the GREY water tank was almost always saying it was full?? They advertised a 90 gallon grey tank, 50 gallon black tank, and 76 gallon fresh water tank. After a couple trips and having to empty the grey every 2-3 days i decided to purchase a garden hose meter and test it myself. turns out after putting 27 gallons in the tank it was saying full. i even discharged the water into 5 gallon buckets and came up with same thing. With all that said, i told the dealer to check this out and sure enough there is only a 30 gallon grey water tank. The dealer has had it now for 12 weeks, and has offered no solution. KZ RV is saying that what the 90 gallon grey is a combination of grey and black. They don't have room to put a 90 gallon grey tank, so what do i do? Who puts a 30 gallon grey tank in a 40 foot trailer that has hook ups for washer and dryer? Anybody else aware of this problem? Show less

Love this floor plan. Quite a bit of storage especially in the bedroom . We have taken several trips for a total of 3 mons. Only one minor problem with tankless water heater warranty was not a problem fixed quickly. Easy towing. Love love love this trailer. Show less

Was big believer in Jayco brand trailer and bought my third new one and have owned several new ones. Received a questionnaire from Jayco after purchase and listed all the faults and changes to the design that I didn’t like. They never responded. Have had warantee problems with things that have not worked in first year and dealer has failed to fix. Cheap things like the clock and the control for heat and air conditioning do not work and am told they were not made by Jayco and can not be fixed by warantee. Jayco used to be a well made travel trailer but will not buy another Show less