RV reviews

** BUYER BEWARE ** To ANYONE looking to purchase a KEYSTONE MONTANA 5th WHEEL, please BEWARE!! We have experienced our THIRD CATASTROPHIC SUSPENSION FAILURE on our Keystone Montana 3790RD 5th wheel which involved the leaf springs snapping for the THIRD time, which then caused the second axle on the unit to be forcefully jammed up into the the chassis causing significant damage to the underbelly of our unit, along with CUTTING OUR BREAK LINES causing us to lose the brakes on our trailer while going down an overpass on a highway. We have been informed by the repair shop that we are EXTREMELY lucky there was not a fatality and that if they repair it, the chances of it happening again are EXTREMELY high and just a matter of time until there is a fatality with the unit. We tried reaching out to Keystone RV and Thor Industries via letter, and all we received was an extremely rude call from the VP of Service Operations, Garrett Carolis, telling us our request for assistance was not warranted and that our letter was an "extremely unrealistic expectation and will not happen." He also said that Keystone RV will NOT financially assist in anyway and that we are "absurd" for even asking. Keystone is also fully aware that I had a PICC line in my arm for IV medication and we were stranded on the side of the road for over 6 hours because of their manufacturing defects. We are still stranded, and have been for almost 2 weeks, in the town we were passing through when the incident happened because the repairs are now up to $10,000 and with the safety warning of taking it back on the road, we are extremely concerned. We just want to make sure ANYONE LOOKING TO BUY A KEYSTONE MONTANA 5th WHEEL is aware of what happened to us and the absolute NIGHTMARE we are dealing with because of the terrible manufacturing of our KEYSTONE MONTANA 5th WHEEL. Please travel safe y'all. Show less

Our Estrada is on a Chevy frame, it rides drives and handles terribly. The box is cheap and absolutely no quality control. Had they let us test drive it on the highway we wouldn’t have bought it. Huge 80 k mistake. If a mini van passes us it throws the unit quite a few inches, if a semi passes us, it’s quite an experience if you don’t see it coming! No suspension and wouldn’t consider towing any. Anything above 55 mph and it’s shaking. The outside noise is so bad that I put white duct tape on the cab doors so we have to use the camper door. Entire cab area is subpar and less than generic. Show less

Pros: The floor plan is why I love it. It has that long couch with plenty of seating for a large family and sleeps 4 in back with a small dinette for them to play board games or do school work or play Legos. Plenty of indoor storage. 4 season. Cons: #1 - it tows TERRIBLE despite sway bars and repositioning cargo. Cracking a window was only thing that made negligible difference. No cross breeze in bedroom, I have now learned that I will never choose another RV of any sort without cross ventilation in the bedrooms. Couch material is subpar and quickly deteriorates. Only one outdoor storage. Fridge is 12V so not a good boondocking camper. LED lights on awning quickly went out. Outdoor kitchen, to use it, you need a stepstool. Grill being on opposite end of kitchen is a pain. Batteries run fridge and lights but not any outlets so boondocking again, not a thing if you need like a cpap machine unless you get a power bank or generator of sorts. We have enjoyed it despite any cons. Show less

The whole experience from purchasing it custom made from the dealer to Grand Design customer service is beyond horrible! It is literally not well made no responses to warranty work! Still have no hot water as the component caught fire 7 months ago and they will not send us a new one, pot lights falling off not working. When it was made they punctured water lines so had a flood still waiting for parts after 1 1/2 years so basically paid $170,000 for a live in trailer that is not liveable. Will be advising everyone not to purchase an RV from Grand Design as you might as well burn your retirement away! Tried several times to get this resolved with them but no reply so BEWARE!! Show less

After a few factory adjustments of a slide out and roof mounted accessory seals, our coach has performed great. The F550 has plenty of power to make driving a pleasure, even while towing and the ride is comfortable. Plenty of space for the 2 of us. Did build a platform in front of shower and commode as the floor height wasn’t quite right. Also, the front of the rig sits 4” low when on level ground so it requires pads under the tires when level to keep them from coming off the ground. Show less

We bought this 42 ft. Fifth wheel brand new at Camper World Riverton Utah. I bought every warranty and extended warranty I could get because I know the quality of most of them. What I didn't realize is that if you need any warranty work it needs to go to the dealer and sit for days or weeks to get a repair and your stuck in a hotel. Even with the DIY program couldn't be any worse for the customer. Our main electrical 50 amp cord shorted out and burned and melted the connection on a Sunday. I went to the hardware store and bought a new plug to get us going. The camper World asked for pictures which I had taken before removal and showed all the damage it caused only to get denied my claim because I didn't bring it in. After calling in a couple of other issues we had and being told it had to come into the dealer I just gave up. We're retired and don't beat our stuff but this rv is no better than the bottom of the line as far as I can tell we spent over $100000. and I couldn't be more disapointed. Our heater is now going out at least the bearings are squeeling. Looking back I would not have bought the best one on the lot (according to my sales snake) and bought something much less and just planned to fix it. I would have saved a ton of money. It pulls good and we like the layout the trim falls off the ceiling after we have towed it for a while so I have been repairing this as we go and it also leaks when we get a solid rain. I wanted to show the wiring under the rig. There is NO pride in the workat all! Show less

This is a cheaply made trailer with low quality materials. Water lines are run against metal frame so tend to freeze up. A small inverter to run 200 watt heat trace seems to be the answer for off grid. Very difficult to vent properly in winter to prevent condensation build up. Windows that also are emergency exits blow all the way open in high winds. Drawer slide bearings in plastic so fallout. Warranty is voided if you use full time. Black water tank doesn't fully drain. Drain valve for kitchen gray tank poorly placed. Furnace works well. Air Condition sometimes freezes up. Show less

Purchased new in March 2025, used for a couple of months. Been at RV dealership since October 28,2025 with minor warranty repairs needed. Not sure if it’s the manufacturer or the dealership but it’s January 8,2026 and no parts yet. We love the floorplan, storage, and features. Doubt I will buy another KZ or from same dealership. Just want my RV back. Show less

So, I purchased this trailer in August of 2021. It was absolutely what my wife and I were looking for. The floor plan was perfect! After about three years we noticed a hump on the floor near the slide. After some investigation, we found that the elbow on the outdoor shower was leaking. I fixed it myself and forgot about it. In 2025, the floor got much worse. After pealing the whole living room floor back, I found that it was ruined. Please note that I found this two months after the warranty ran out…. So I reluctantly replaced the floor myself. It took two months to dry out as it was very extensive. After completion I was very happy with the work I put into it. That is until now… it is now 2026. I just found it is still leaking near and around the slide. $40,000 for a pile of junk??? I have had many rv’s. Including trailers, motorhomes and campers. This, by far, is the WORSt tv I have ever purchased, new or used. Show less

Terrible quality and support Such cheap materials and lack of quality workmanship Absolutely zero pride at assembly Steer clear They look great andcwell laid out Thats the only positive Its just not my unit Everybody i talk to with a Firrest River product tells me the same story Pretty sad Show less