Forest River Wildwood Heritage Glen 378FL reviews

This is the second Heritage Glen we have owned. The first one was amazing. This one however has been nothing but a nightmare. We fell in love with the floor plan as it would accommodate our kiddos but still give us ample living space. However the first trip we took we realized it was a mistake! The AC does not cool the bedroom or loft. If it is 70 degrees in the living area the master bedroom and loft will be 85-90 degrees. We were forced to travel with a portable ac unit just to be able to sleep. Also on the first long trip we took we had broken slides, auto level malfunctions, 3 shattered glass shower doors (even though they were locked in place), the drawers in the bedroom dresser fell apart, one by one the window shades broke, the black tank flush stopped working, and the refrigerator latches came loose allowing all of the contents to empty on the floor. Heritage Glen has refused to address the AC issue stating "it isn't a manufacture defect, it is a floor plan issue" which means warranty will not cover it. When speaking with Tashia at forest river she was incredibly rude and even gave me an analogy to explain her point. Her analogy was this... "If I buy a car and decide I don't like the back seat I cant expect the manufacturer to change the back seat just because I don't like it". This was the most ridiculous irrelevant analogy she could have given. I explained to her that when you buy a car you drive it first. You are able to test the back seat. When we spend $60,000 plus on a camper we are trusting in good faith that major issues like this have been tested as we do not have the luxury of taking the camper for a "Test Drive". At this point the only thing we can do is get an attorney involved. So very sad and ridiculous. Show less

Livability in this 5th wheel is high with all the expected accommodations from a luxury coach. Very unique layout with stair leading to a loft above the master bedroom, and living room in the front. Island sink with residential size fridge makes camping and meal preparation very convenient. Two 10gal propane tanks lasts a long time if dry camping. Show less

This is an amazingly open floor plan living space and so easy to have multiple people enjoy the space at once. VERY easy living and a great option for longer term housing for individuals or families. 2020 has all the latest and greatest amenities! Show less

Had cosmetic interior issues. Seemed minor to correct. Forest River denied and refuses to correct the problem. Warranty reliability is horrible and frustrating to be satisfied. Especially when I purchased it for $75k. Regretting this purchase with this label. I will never purchase another wildwood, forest river associated camper or ever recommend them to anyone. Show less

I would not recommend buying. We have lived in our fifth wheel for almost 9 months down so we have gotten to experience all the season except for fall. The winter was just miserable. The camper would not stay warm enough even with our skirting and window insulation. We had to refill our two propane tanks every 2 days!! It was so expensive and yet I was still cold. The summer was worse! The way the layout is, which we loved at first has really come to bite us in the butt. Due the the lift above the bedroom there is not an AC directly in the room. The small vents on the ceiling hardly push any air out at all. Our bedroom has stayed in the 80s all most all summer even with two fans running all day. We finally had to buy a floor AC unit to run in the bedroom because it was so unbearable. The couches in the living room sit on the slide outs and are too high for even my husbands feet to completely touch the floor and he’s 6 foot! Then when you fold the couch out the legs are too short so the bed isn’t even useable unless you fine something to put under the legs to add about 3 inches of height so the bed is level and sleepable. The swivel door idea for the bathroom is just horrible. We thought it was cool at first.. it’s not. Don’t ever get a camper with one. You will come to hate it quickly. If the door is open you can’t walk down the hallway. You have to close the door to sit on the toilet comfortably. I have a cully hit my husband in the head with the door coming out of the bathroom. It’s just in the way weather it’s open or closed! Also, the lack of storage in the bathroom is just crazy. As much as I like the idea of the bathtub for kids there’s not even enough hot water to fill it up. Good luck hauling the thing too. The back end sits so low we drag on even the slightest bump. We’ve had to request a spot 3 diff end times at one campground because we looked at the site and saw there was a slight incline we had to back up and we couldn’t even make it because of the back end. And this is after we raised the hitch on the fifth wheel! I absolutely hate this camper and I can not wait till we sell it. It has been nothing but miserable since day one. It would be fine if it was one or two things that bothered me, but it’s just about everything. It looked great and promising when we bought it but actually living it is a nightmare. Show less