Purchased this unit May 4th 2021 We were absolutely taken by the layout.That was the good part of the story. We did not have a 5th wheel hitch in our truck at the time and the Dealer Legacy RV here in Utah offered to deliver it about 30 miles. The trailer arrived with one of the outside access doors swinging wildly. Luckily it was not damaged. We opened the unit and both barn style doors had not been secured and slid back and forth up the canyon and beat up the jamb and trashed the hardware. We were assured this would get repaired right away. They came back up and still were not able to repair and told us they had to order parts. We sat in the unit and started looking for any other issues. We noticed the trim behind the toilet looked like someone used a machine gun to nail the trim on it. We noticed the big vanity mirror had a chip out of the corner. (nothing to do with the loose doors) The interior is a soft gray color.The restroom door (lower) had a brown stain on the back side about eye level. The walk- in closet door looks like a 3rd grader had hung it. (huge gaps on the latch side. Latch was hanging out past the door edge so it would latch. The left top of the header had a large gap. On the backside of this door was another brown stain bigger than the other door. (like a large bird flew over and let go) The fancy logo on the valance in the dining area had almost fallen off. (no fasteners or glue whatsoever) We wanted to make sure that unit was sealed well so we wouldn't have any rodent issues. I opened a small access panel on the side of the belly storage and could immediately see three holes and could see the grass under the trailer. We started having issues with the Lippert Jack system. Two of the hydraulic jacks were leaking fluid. We got a hitch in our truck and hauled the unit back to the dealer. They patched the holes and reprogrammed the leveling system.Trailer return home. Jump to July 2nd I get a text from the service manager saying that they have only received the walk-in closet door, but no other parts. We bought this trailer to live in as we knew we needed to move. Next I am told that Forest River had to "approve" the repairs. So the parts had not even been ordered yet! I sent a text, I thought to my spouse, but accidentally sent it to Legacy RV saying they hadn't even ordered the F%$@ing! parts yet.Then I get a text back saying that if I want to give them my CC# to pay for all the parts and labor up front and seek reimbursement from Forest River, they will order the parts! WTF? I replied that I had purchased the "extended warranty" through FR so they should be able to reimburse themselves. July 14th warranty finally approved. Skip to Aug 20th still no parts. Trailer has not been used at all for over 3 months now. Self leveling system started beeping. looked at the display and reset it alarm. It went away for a few days and started again, and again, and again. Skip to October 5th we were supposed to move the trailer to an RV that we prepaid a reservation on. I went out and the batteries were dead. We have a solar panel and the lights were not left on. After recharging the beeping started up again. The display on the Lippert panel is lit, but blank. On top of all of this, there is a recall on one of the slide-outs! We have had the unit 5 months now and paid about 115K for it.We have made 5 payments of $1000 on this, and another coming up on the Oct 15th. We prepaid to reserve an RV space that we cannot move to. All we have to show for it is a big shiny piece of crap still sitting in the driveway of the home that we were supposed to have moved from today. Forest River should reimburse us for our expenses and refund our money for the obviously useless extended warranty!
DO NOT BUY THIS PRODUCT IF YOU EXPECT TO GET ANYTHING FIXED!!!