Forest River RIVERSTONE 39RKFB reviews

Good day fellow RVers! We are the proud owners of a Riverstone 39RKFB fifth wheel. Unfortunately last fall we noticed we had a sidewall delamination issue. Our local best ever Riverstone dealer where hopeful they could remedy the issue but upon a up close inspection we where informed that it was more involved than they had hoped and it quickly became apparent that the only place for it to go was back to the factory some 1600 miles from our location. Once I made a connection with various Forest River reps then given direct contact with the representative in the service department in Topeka Indiana the process was full speed ahead. Long story short they simply could not have been better in any way to deal with and quickly took care of our issues under warranty. THANKU all!!!! Show less

We bought new from dealer about 200 miles from our house, big mistake. Terrible to get anything done. Between the lying from the dealer and the poor workmanship of the dealer it was bad enough that we did the small stuff ourselves. As for the trailer it’s self, we love it. The biggest problem we have with it and the factory said it’s the way it’s supposed to be is, it is the worst insulated trailer that we have ever owned. Factory build sheet says R38 in the floor and ceiling. We had to remove some of the underbelly, to our surprise the insulation is no more than 1 1/2" thick in places and was missing about 2ft all together. Started looking at the rest of the coach, no wonder we can’t stay warm. Factory said out of warranty don’t care. Called the factory, was told this straight from the horses mouth. Based off my production manager's and what he stated, the correct insulation is installed. R-7 is used in the floor, based off what he stated. There can be different thickness measurements. Show less

Awesome for full time living. If you are looking to go fulltime RVing, then this is what you want. All the amenities and bells and whistles. Pulls great and the storage is second to none, room to carry everything we need without filling the truck up. Love it. Show less

The 39RKFB gives us all the living space we need. We like that it has separation from the kitchen and living areas. Still very conversational but there is separation. Ours was built in 2018, so before covid and the supply shortages. As for the warranty, longer is better. I think for the price point a 2-year warranty would be nice. However, most things that break are components and not a fault of Riverstone. Show less

you need to think long and hard before you buy one of these fifth wheels . We purchased ours 10 months ago and has been in the repair shop 8 of those months . It is currently still in the repair shop . Where do I start ? We have already gone through the second entry door now trying to get it replaced for the third time , the second door started coming apart four hours after leaving the dealership with it. The so called mac daddy water heater is absolute junk , cant even get a Luke warm shower. second trip about this problem . had to put our vacation off a second time because of repairs . finally left on our 4 week trip after camper was supposed to be fixed . stopped for the evening and within 4 hours the door began separating and would not close again . When we got ready to shower the hot water still does not work after being told it was repaired . 102 degrees is the hottest it would get . We gave up and got ready to roll up and now the bedroom slide will not come in , Its broken , It took 4 people and several hours to finally get it back inside the camper . We threw in the towel. I'm so disgusted in this outrageously priced camper I'm going Monday morning to talk to an attorney and make them give me my money back Show less

Loved the livibility! It feels like a home not a "nice camper". Full residential refrigerator and appliances. It could use some additional storage. The workmanship is good. It's beautiful inside and out. The air ride is beautiful and it pulls/brakes well. The dealer helped quickly when we had any concerns. This is the coach for you if you're a full-timer, a snow bird or are ready to travel! Show less

Nov 1 2021 This is an update to my two previous reviews. I have now attempted to contact Forest River once by phone and twice by email. ABSOLUTELY NO RESPONSE! As of this writing we had no choice but to move into our trailer with all the previous items not repaired. The list gets longer. We have been in it 3 weeks now. The Master bath toilet started spewing air up through the water in the bowl splashing crap everywhere. I contacted our dealer Legacy RV in Salt Lake City Utah yet again. They said the vent pipe must have fallen into the tank. DUH! They were apparently only "authorized" by FR to replace one of the leaking leveling jacks mentioned earlier. There are 3 of 6 leaking at this point.They wanted me to drop everything and bring it down so they could fix a few things. We were in the middle of a move from a home we had been in for 20 years! As stated we have now used the trailer for 3 weeks since purchased in early May. One of the Fan-tastic vent fan controls locked up in the spare bath. I removed the control from the wall and unplugged it and then plugged it in again.It is working again but I don't know for how long. This trailer has been towed 30 miles by the Dealer (Legacy RV) in which they damaged our barn doors by not securing them. and 75 miles by us. 60 mile round trip to get very little repaired and 15 more to our new landing spot. FOREST RIVER SUCKS! They may have had a great idea but, they HAVE NO CUSTOMER SERVICE OR SUPPORT! Show less

Purchased this unit May 4th 2021 We were absolutely taken by the layout.That was the good part of the story. We did not have a 5th wheel hitch in our truck at the time and the Dealer Legacy RV here in Utah offered to deliver it about 30 miles. The trailer arrived with one of the outside access doors swinging wildly. Luckily it was not damaged. We opened the unit and both barn style doors had not been secured and slid back and forth up the canyon and beat up the jamb and trashed the hardware. We were assured this would get repaired right away. They came back up and still were not able to repair and told us they had to order parts. We sat in the unit and started looking for any other issues. We noticed the trim behind the toilet looked like someone used a machine gun to nail the trim on it. We noticed the big vanity mirror had a chip out of the corner. (nothing to do with the loose doors) The interior is a soft gray color.The restroom door (lower) had a brown stain on the back side about eye level. The walk- in closet door looks like a 3rd grader had hung it. (huge gaps on the latch side. Latch was hanging out past the door edge so it would latch. The left top of the header had a large gap. On the backside of this door was another brown stain bigger than the other door. (like a large bird flew over and let go) The fancy logo on the valance in the dining area had almost fallen off. (no fasteners or glue whatsoever) We wanted to make sure that unit was sealed well so we wouldn't have any rodent issues. I opened a small access panel on the side of the belly storage and could immediately see three holes and could see the grass under the trailer. We started having issues with the Lippert Jack system. Two of the hydraulic jacks were leaking fluid. We got a hitch in our truck and hauled the unit back to the dealer. They patched the holes and reprogrammed the leveling system.Trailer return home. Jump to July 2nd I get a text from the service manager saying that they have only received the walk-in closet door, but no other parts. We bought this trailer to live in as we knew we needed to move. Next I am told that Forest River had to "approve" the repairs. So the parts had not even been ordered yet! I sent a text, I thought to my spouse, but accidentally sent it to Legacy RV saying they hadn't even ordered the F%$@ing! parts yet.Then I get a text back saying that if I want to give them my CC# to pay for all the parts and labor up front and seek reimbursement from Forest River, they will order the parts! WTF? I replied that I had purchased the "extended warranty" through FR so they should be able to reimburse themselves. July 14th warranty finally approved. Skip to Aug 20th still no parts. Trailer has not been used at all for over 3 months now. Self leveling system started beeping. looked at the display and reset it alarm. It went away for a few days and started again, and again, and again. Skip to October 5th we were supposed to move the trailer to an RV that we prepaid a reservation on. I went out and the batteries were dead. We have a solar panel and the lights were not left on. After recharging the beeping started up again. The display on the Lippert panel is lit, but blank. On top of all of this, there is a recall on one of the slide-outs! We have had the unit 5 months now and paid about 115K for it.We have made 5 payments of $1000 on this, and another coming up on the Oct 15th. We prepaid to reserve an RV space that we cannot move to. All we have to show for it is a big shiny piece of crap still sitting in the driveway of the home that we were supposed to have moved from today. Forest River should reimburse us for our expenses and refund our money for the obviously useless extended warranty! DO NOT BUY THIS PRODUCT IF YOU EXPECT TO GET ANYTHING FIXED!!! Show less

2019 Forest River, Riverstone 39RKFB. Definitely the best 5th wheel to go full time in. The 2019 is the best year though for sure, After years of experience we've learned that Forest River is one of the much better brands but the 2019 seems to have the best craftsmanship and solid material. We bought one and have lived in it for a long time and we don't plan on that changing anytime soon. The quality and craftsmanship is outstanding. We live in WA state and it rains and storms constantly so we needed something built well and durable. The only thing is that it is pretty heavy so we had to upgrade the truck but it's been worth it. We've done full time living with a few other rigs but this one is the best. It's a solid vehicle and after 2 years of living in it full time we've never had anything break or stop working. The prices are of course a bit high usually but you get what you pay for. I know of only one other person that owns the same year and model and they've had the same experience. Show less

Purchased our 2021 Riverstone Legacy unit in early May. Dealer delivered it to our home. They forgot to secure both barn style doors and one of the outside storage doors and damaged the barn door hardware and the walls. This had nothing to do with Forest River. However there were other items, that were factory issues. The door to the lower restroom and the walk in closet looked like a seagull bombed it on the backside. Big brown stain on a gray door. The walk in closet door looked like a 3rd grader hung it. Very crooked and out of plumb. Huge gap at the top for the frame. The stabilizer jacks leak hydraulic oil The big vanity mirror had a corner chipped on it. Now the leveling system is showing and error on it and beeping constantly As of July 6th, Forest River had not "approved" the repairs. When pressed about this the dealer's service Manager told me I could give them my Credit Card info and they would order the parts. I told them I had the extended warranty (purchased through Forest River) so I didn't see why they needed my CC as I was told this covered anything the factory warranty didn't when purchased July 14th the repairs were finally approved. It is now Sept 13th and nothing has been done. We just made the 4th payment on an RV that we have not been able to use at all. The dealer blames Forest River for not shipping the repair parts yet. As if this wasn't enough, now there is a recall on the Lippert system slide out. We want to live in our RV by the 1st of October. I think Forest River should reimburse us for the 4 payments since we haven't used it at all. We don't want to mention the dealer until our RV is repaired, as we are afraid of retribution. We loved this RV when we purchased it. I would not recommend buying anything at this point from Forest River or the dealer we had. Show less