Do not Purchase Forrest River Campers and especially Not from Berryland Campers Ponchatoula, LA. Traded a Passport 189, which I had camped with for 11 years to get a bed not sideways and a better outside kitchen hoping to camp more on retirement. Really liked the floor plan and outside kitchen on Forrest River Flagstaff 25BSDS. This was after reviewing and studying campers for months. Found and Purchased from Berryland Camper Sales in Ponchatoula Louisiana. Needed service after purchase and learned service hard to schedule and service department scary bad. I am on a first name basis with Forrest River Factory repair techs after camper having many problems fixed mostly by me and wife. Wife now says she really misses Passport which we enjoyed mostly problem free. Repair summary remembered provided below remember 2021 now used three times.
- Board on right side inside where one puts knee to access closet paper thin and on first kneel knee breaks into cargo compartment other side thick.
- Power supply to refrigerator poorly spliced behind refrigerator, didn't work on first trip, found and repaired taking a lot of my time on trip.
-Rained on first trip and water poured into microwave, Barryland insisted from stove vent defying gravity. Antenae on top of Microwave cracked after much debate and picture proof Berry land went on top and applied a tremendous amount of caulk on cracked antenae on new camper. Got new antenae and installed self with wife, had to remove the stupid amount of caulk.
- Have a opening shelf on center kitchen station brackets on shelf fatigue fail every time camper is hauled. No help and multiple discussions with Forrest River.
-Electrical system completely failed repaired by Barryland caused by wires not spiced correctly to connectors and disconnecting from panel.
-Scared after many problems of first trial trip and took camper on planned trip to Mount Rushmore and Yellow Stone. In route on Interstate in Kansas Propane rack with tanks fell off, fortunately no one killed. Directed by Forrest River to repair dealer in Mount Rushmore for warranty repair, found shelf bracket broke again. Had to not as instructed pay cash for repair, much, much later refunded by Forrest River, taking vacation emergency fund and spending money.
-Next wiring bundle going from front to back fell in wheel well and was dragging alerted by a passing stranger stopped and duct taped and tie wrapped.
-Returned home and shelf bracket broke again.
-Thanks to Biden tripling gas prices and worst inflation in my life didn't return to Yellowstone this year and home maybe next year.
-Took camper on a four day trip to check out after WY trip and shelf bracket broke again. Radio which is also the DVD player for TV didn't work and discovered water leaking under sink filling drawers and kitchen faucet loose. Removed drawers to access and trouble shoot and bearing fell out of one drawer slide and compartment full of construction debris. Water leak from sink not sealed and also fried radio. Informed camper out of warranty. Looking for missing drawer slide bearing found electrical panel loose attached to board in bottom of cabinet. Sealed sink, repaired faucet, bought new shelf bracket and strengthened with JB weld, ordered new drawer slide, contacted Forrest River multiple times on where electrical panel goes, no response. Waiting on new radio to install. Three trips and alot of repair and if not doing self could not afford RETIRED and TIRED working on NEW camper withput ready support from Dealer or Forrest River.