Forest River 36FL reviews

We lived in a 2021 Heritage Glen Elite 36FL and it was totally and completely awesome. The set up was amazing! we loved the front living and sunken in kitchen. It truly felt like a mini house. and the underneath storage was awesome! We have since closed that chapter of our life but if we had it to do over again this is exactly the 5th wheel we would purchase! Show less

Love the floor plan. Couples coach. Great outdoor kitchen. Quality is good. Floor plan is very unique and price point is affordable. Things I would like to see improved. Plumbing- lot of tubing with pex clamps Shower- would like to see full fiberglass unit. Forest River in the newer models have made improvements and made great upgrades. • Opened up rear underbelly of coach for additional storage that was hidden in 2021/2022 models. • Open stairs Overall we are happy with the 36fl and would buy another 36FL without hesitation. Show less

First off, we bought a 2021 Forest River fifth wheel back in October 2021. Within two weeks, our cable to the electricity box caught on fire. If we had not been home, our RV and parent's home beside the camper would have burned. Next, within a few days of our purchase, our master toilet had clogged. We used only RV toilet paper….we contacted Crowder and they told us it might be the septic tank we were hooked into. We had it pumped, but that did not fix the problem. During attempted use of the toilet after pumping, sewage spewed up into the sink and shower and spewed out the back of the RV several times. We persisted that Crowder come get the RV and check it out. Even though the contract that we signed says we have to bring the RV to them, we felt that since we had issues within a few days of buying, Crowder should come to us. Also, with it only being a 2021 camper. After much persistence and a bad review, Crowder came. Crowder cut out a piece of clogged plumbing and told us it was the toilet paper we were using. We used the correct paper from the start and knew this was not going to solve the problem. Crowder then asked us to put up a review that they fixed it. We did. But, within the next three days, the toilet clogged again. Crowder had us take pictures of the black tank and they sent it to Forest River; then it was discovered the black tank was on backward. Crowder had to come back and get the RV again and replace it with a new black tank. This took about three weeks. Crowder says they went above and beyond when they came to get our RV, three times. First off, they had to come get it that many times because of a misdiagnosis on their part. If our RV had not had a second-half bathroom, we would not have been able to stay in it. This has been a very big inconvenience! So far, that issue is resolved. However, as soon as we hooked the RV back up the heating unit would not work. It’s wintertime now. We called an RV repair company to come to take a look. They could not find the problem onsite and had to take the heating unit into their shop. They took it apart and found a huge hole burnt inside the unit. The man said in his 15 yrs' experience that, he had never seen that before. Our warranty paid part, and the manufacturer replaced the heating unit, and the repair man reinstalled it. But it cost us $300. He then informed us that the 20-21 RVs were hodge-podge together because during Covid, supplies were short, and the manufacturers used whatever they could get. He also informed us that the hose was leaking gas and carbon monoxide and our monoxide detector never went off!!! Therefore, it was defective. We feel we could have lost our lives, and with all the issues we have had with this RV, we do not feel we can sell it, rent it or live in it with good conscience. We have asked Crowder and Forest River to either take the unit back at no money lost to us or put it on Crowders' lot and resell the unit. So far, Crowder has responded with. You have a warranty. Get the problems fixed as they come about, and enjoy your RV. There is no enjoyment here, it has been one issue after another and we don’t want to deal with any other issues that may arise. Or put anyone else through what we have been through. Crowder did not respond to our request to sell the unit on their lot. Forest River continues to say their warranty is not transferable to a second owner. Crowder's mission statement and values is on a card they gave us when we purchased: Why we exist; our MISSION STATEMENT: Equipping our region with the resources needed to enjoy the RV lifestyle by serving with excellence those God brings our way. What we stand for; our VALUES: with co-workers, with customers, with vendors. In all we do. Positive Attitude - Honoring God with my best each day Respect - Do unto others as you would have them do unto you Honesty - The truth will set you free Diligence - Going the second mile Generosity - It is better to give than receive Show less