Keystone Springdale 220BHWE reviews

We bout our trailer new and right from the start had problems. The current biggest problem is we have 11 cracks in the frame. They are all located under the axle or at supports. We are waiting to hear if they are going to replace the trailer or weld plates on it. As well our friends with a 2020 springdale has the same problem. So if you own one check your frame! Show less

My family loves this Springdale. It is the perfect length. Ours is 28'6 by my measurement. The weight it just under 6000 lbs. The quality in and outside if just outstanding. We haven't had one issue in the past 14 months that we've owned it. Keep up the maintenance on this and I bet it will last a long while for us. We go out 5-7 times a year so not overly used, but certainly gets used enough. The kitchen area is pretty large with the long slide out. The bathroom is a great size too, full shower plenty of room around the toilet, etc. This trailer tows like a dream. We tow it with an F150, trailer package. Even though, we did an upgrade on the rear suspension and improved tires. At just under 11' tall, it's pretty good to do the maintenance. This model does not have a ladder on the back so I improvise to do the needed maintenance and cleaning. This size though, it is a bear putting on a trailer cover for sure. You need 2-3 people to do that. So I only put it on for the winter. I have two complaints that if these would have been better, I could give it 10 stars! There needs to be an external storage in the left rear area to store things for the dump tanks. The second thing is there isn't enough room at the back of the queen size bed to scoot by. It's a challenge to do so, but I just grumble and move about my day. You wouldn't go wrong owning one of these. Show less

Love the layout and storage. However the quality of this camper is awful. This is the third camper we have owned and had no issues. The ceiling is peeling in five different spots and the table feel the first time it was laid on. This camper will not last and the resale will be awful. I do not recommend this. The company also will do nothing about the damage. Show less

I previously owned a Terry & had no problems. Our Springdale has had 1 issue after another. Leaky awning, roof tear, 3 tire blow outs (axel wear), outdoor sink had major plumbing issue, breakaway emergency brake disengaged, & electric tongue jack malfunction. Our dealer (R & R N. Spokane) always willing to fix = + + + $$$$. I’ll never by Keystone again! Show less

I'll start with the good stuff. I like the layout OK. The bunks are wider than most and the open floor plan makes it feel roomy. Now for the not so good, The biggest issue is the welding on the tongue. I had to take it to shop and have some welds redone they were so bad. I found a loose crimp in the battery cables and when I checked the rest of them, one ring connector just fell off and most were loose due to poor crimps. I completely rebuilt all of them properly. They should be ashamed of the extremely poor quality job done on the battery cables. Overall construction is very poor. The wall panels are buckling out at the seams. The dealer gave me trim strips to cover that up. (I was in a rush to leave town after the purchase and did not have time for them to spend days fixing everything). The shower enclosure is buckling out from the wall and when you push it back you can feel the glue stick momentarily then release. The dinette support for converting to a bed was falling off. The dealer screwed that back on before I left. The TV mount area has a sticker identifying it as such, but there is no added support behind the marked location. The screens on some windows and the roof vents do not even come close to sealing the windows against bugs. There are huge gaps in the window screen, and the roof vent screens constantly fall off. The crank out window does not close tight and you have to go outside to push it closed. The table is on 2 support legs and they were installed very crooked. The drawers are mounted crooked and do not close. The bathroom door is so poorly fitted it will not stay closed. The "Solar Ready" feature is a joke and has a red wire connected to a black wire then back to red. Proper wire color codes should be adhered to by a manufacturer. The fused wire form the SAE connector was also wired incorrectly to a circuit breaker instead of directly to the battery as solar should be. The plastic wheel well trim is warping and pulling away from the sides. The entire camper has wood dust and metal shavings left everywhere. No attempt was made to clean it out after construction. The paint on the trailer frame is very poor and covered with rust already. In general, the poor construction shows up in many places. There are glue stains on the paneling and floor. It is obvious that Keystone is concentrating on quantity over quality. And how is it that in this day of electronics that there is no way to charge a phone from a USB port connected to the battery? Even a cheap RV should have 12 volt outlet installed. As you might guess, I do not recommend this trailer! Too bad I can't included photos in this review to show these issues. Show less