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Year

2017 Keystone reviews

3.5 (262 reviews)
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Liveability
3.7
Overall quality
2.8
Floorplan
4.2
Driving/towing
4.1
Factory warranty
2.6

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Voted most helpful review

TMARRS

Virginia, USA

Reviewed on February 26, 2024

RV reviewed 2017 Keystone Premier 30RIPR view listing

4.2
I'm the second owner of this RV. My wife and I love the layout of this trailer. It has loads of storage. Between the corner cabinet and the kitchen panty you have plenty of space for all of your kitchen needs. The most convenient thing I've found is the outdoor kitchen with a pass-thru to the...read more
I'm the second owner of this RV. My wife and I love the layout of this trailer. It has loads of storage. Between the corner cabinet and the kitchen panty you have plenty of space for all of your kitchen needs. The most convenient thing I've found is the outdoor kitchen with a pass-thru to the living area. Since owning the camper we've been up and down the east coast and never had any problems with the camper towing. Everything on the unit is in great shape and works well. The next owner of this camper will have no problem with any system on board.
Livability
5.0
Overall quality
5.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
3.0
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Voted most helpful review

LeAnne

Reviewed on August 28, 2023

RV reviewed 2017 Keystone Cougar Cougar 26RBS view listing

2.2
I did write a previous review and am adding on to it as we have heard back from Keystone. Although it is a great floor plan, we have had bad luck with this trailer due to manufacturing defects. A minor defect is that they put a seam in the gutter right over the front door so that when it rains,...read more
I did write a previous review and am adding on to it as we have heard back from Keystone. Although it is a great floor plan, we have had bad luck with this trailer due to manufacturing defects. A minor defect is that they put a seam in the gutter right over the front door so that when it rains, water drips over the door. We've had it fixed a couple of times, but there is no permanent fix because you have to keep filling it with something to fill the gap. That is minor. We live with it. The MAJOR issue is the slideouts. We have had nothing but trouble with them, and I know this is a common issue with slideouts. But we found out that they were using some sort of hollow glides that crush over time. We have only had this trailer for 5 years, but have had trouble with the slideouts the entire time. Keystone just sent me an email stating that they won't even consider helping with this as it is past their one year warranty (we purchased a separate warranty and they won't cover it either). They say it is due to maintenance issues and normal wear and tear. We keep our trailer in a shop, we maintain it as the manual states and there are only 2 of us, so not a lot of wear and tear. Their email was rude and states that the matter is closed and they won't even respond to any more emails about it. Such poor customer service. The estimate we got for the repairs is $7,500! Don't buy a Keystone.....I tried to upload the video of what the slideouts do, but it won't let me for some reason?
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

LeAnne

Reviewed on August 18, 2023

RV reviewed 2017 Keystone Cougar 26RBS21 view listing

3.0
We love the layout of this RV, but we have had nothing but problems with the slideouts, and leaking over the front door. There have been other minor issues that we have been able to deal with and our warranty covered. But the slideouts apparently aren't covered by our warranty and we have an...read more
We love the layout of this RV, but we have had nothing but problems with the slideouts, and leaking over the front door. There have been other minor issues that we have been able to deal with and our warranty covered. But the slideouts apparently aren't covered by our warranty and we have an estimate of $7,500 to repair them. We talked to the makers of the slideout mechanism, and they say that the manufacturers were using hollow slideout rails and were told not to after a certain point. We also found out our walls are separating somehow. We take THE BEST care of our trailer. We park it inside. It is well maintained. There are only 2 of us, no kids, and we aren't heavy people. These things shouldn't be happening. I'm trying to get Keystone to help, but so far they have told us no. I will keep pushing! I would not recommend this model to anyone.
Livability
2.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Kurt P. WINK

Reviewed on June 23, 2023

RV reviewed 2017 Keystone Passport Grand Touring 2520RL view listing

3.4
We can't go like use to, so it's for sale. It has been a good one. Quite a step up from the hybrids we had owned before. This model offered a lot of value for the price. It offers a unique floorplan that has met all our expectations. It has more storage than you can imagine. We all like...read more
We can't go like use to, so it's for sale. It has been a good one. Quite a step up from the hybrids we had owned before. This model offered a lot of value for the price. It offers a unique floorplan that has met all our expectations. It has more storage than you can imagine. We all like our stuff and you can find a place for it. Everything is just convenient. Anyone owning a RV well be way ahead if they are a hands-on person. Be prepared to do things. Stuff happends, but we are blessed with many places to search out the answers. The industry has not kept up with the demand for service. However they working to give the owners the tools to keep them camping. We are glad we did it. Enjoy the experience, Kwink
Livability
3.0
Overall quality
3.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
3.0
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Voted most helpful review

Sandy Lindemeier

Reviewed on May 23, 2023

RV reviewed 2017 Keystone Montana High Country 305RL view listing

5.0
This RV is easy to live in. Roomy Floorplan. Large size refrigerator, easily holds a week's worth of groceries. Large shower, and lots of storage for supplies. We spent 4 months in this camper for 3 winters and never felt...read more
This RV is easy to live in. Roomy Floorplan. Large size refrigerator, easily holds a week's worth of groceries. Large shower, and lots of storage for supplies. We spent 4 months in this camper for 3 winters and never felt claustrophobic.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Michael J schott

Reviewed on October 14, 2022

RV reviewed 2017 Keystone Premier 24RKB view listing

3.2
directly from a dealer within a week trouble began hot water failed due to a wiring issue. The refrigerator quit due to a loose wire on the control. lights dim in the bedroom and bathroom due to poor ground wire. factory failed to insulate the front cap creating temperatures so high in the closets...read more
directly from a dealer within a week trouble began hot water failed due to a wiring issue. The refrigerator quit due to a loose wire on the control. lights dim in the bedroom and bathroom due to poor ground wire. factory failed to insulate the front cap creating temperatures so high in the closets that it drooped plastic hangers. factory failed to properly connect the black tank flush line creating flood and water damage to bathroom cabinets. soft spots in the floor after the 2nd year and getting worse. The battery converter failed after 12 months leaf spring broke in 3rd year.
Livability
2.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
2.0
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Voted most helpful review

Gregory Norris

Tennessee

Reviewed on September 26, 2022

RV reviewed 2017 Keystone Springdale 31RE view listing

4.2
Comfortable, roomy, its almost a house.. Tows well, stable, tracks well. Kitchen is functional and easy to manage. Only shortfall is it could use more drawers. We get great comments and, "WOW this is nice" often. We built and solid. Wish Keystone built a Diesel...read more
Comfortable, roomy, its almost a house.. Tows well, stable, tracks well. Kitchen is functional and easy to manage. Only shortfall is it could use more drawers. We get great comments and, "WOW this is nice" often. We built and solid. Wish Keystone built a Diesel Pusher
Livability
4.0
Overall quality
4.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
4.0
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Voted most helpful review

Audrey

Washington

Reviewed on September 25, 2022

RV reviewed 2017 Keystone Montana 3820FK view listing

1.0
If thors name is anywhere in the company then run. Keystone used to be great until Thor came in. Anything they touch turns to junk. Trailer has so many issues, all from manufactures inability to do their job when building but we are the ones to...read more
If thors name is anywhere in the company then run. Keystone used to be great until Thor came in. Anything they touch turns to junk. Trailer has so many issues, all from manufactures inability to do their job when building but we are the ones to suffer.
Livability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

Audrey Dubay

Washington

Reviewed on September 6, 2022

RV reviewed 2017 Keystone Montana 3820FK view listing

1.8
Biggest piece of junk ever built. Ac was installed by manufacturer incorrectly which caused leakage which caused extensive damage. They wanted me to file an insurance claim for their mistake. Cost 15000 dollars to fix and they made the dealer and me pay a third. Then we had water leak under the...read more
Biggest piece of junk ever built. Ac was installed by manufacturer incorrectly which caused leakage which caused extensive damage. They wanted me to file an insurance claim for their mistake. Cost 15000 dollars to fix and they made the dealer and me pay a third. Then we had water leak under the galley. When we took the part off it was broken and pretty much put on anyway with tape. The company used to produce the best products but no more. RUN AWAY FROM ANY KEYSTONE
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Thomas Patnode

New York

Reviewed on August 15, 2022

RV reviewed 2017 Keystone 350FB Laredo view listing

4.6
This fifth wheel did experience the usual warranty issues when purchased new but between the dealership and the manufacturer these issues where fixed right the first time without any other problems. It has been a very good camper for us. It tows great and we love the floor plan. The master bath and...read more
This fifth wheel did experience the usual warranty issues when purchased new but between the dealership and the manufacturer these issues where fixed right the first time without any other problems. It has been a very good camper for us. It tows great and we love the floor plan. The master bath and the half bath downstairs are absolutely great! We wouldn't have a camper without them. Underneath storage is plentiful and the automatic leveling system is fantastic!
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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