2022 Keystone reviews

My wife and I purchased Keystone thinking we were getting a quality rv. We are sadly mistaken. It is the worst quality rv we have ever experienced. I highly recommend not buying any Keystone rv. We have an issue with a piece of trim over our slide out that appears to have been damaged during manufacturing and was patched and now their repair failed. Do not purchase a keystone product it is junk. Do yourself a favour and read reviews you will see how poorly built these units are. Show less

Biggest mistake of my life. Workmanship was the poorest I have ever see. Should fire all that worked on it along with supervision and quality control. All should be ashamed to let that workmanship out the door. Corporate disgrace!! will surely show and pass this garbage to anyone that is considering jeystone Show less

We have owned this Travel trailer for two years now and we love it! The only problems we have had has been the dometic toilet valve that we have had to replace twice.. I have also been impressed with the Spec tires that came with the unit. We have put around 2500 miles so far and are enjoying it. We haven’t used the warranty so I can’t speak on it. There is always going to be trouble but just go with the punches and enjoy yourself. Show less

We went cross-country in this perfect couples trailer. We were always able to comfortably get to every part of the trailer, including the full bathroom, even with the slide in. The theater seating with heat, massage and accent lighting is so comfortable. The trailer size was perfect for those state and older campgrounds with smaller sites, and we were always accepted with our 26ft total length and 30amp power, where bigger units might not have fit. Boondocking was facilitated with the 400i solar package with (2) rooftop solar panels and inverter, and an additional exterior solar expansion outlet. With the solar, we camped free on public land 2 miles outside Glacier National Park. Awesome! There are also (2) 30lb Pulling is easy with the sway-bars and double axles with our Ram 1500 truck. Windows EVERYWHERE - the views are total surround, but with blackout shades for privacy when wanted. Plenty of cabinets & drawers for storage plus passthru storage. I can't say that warranty service was good, but overall - this travel trailer can't be beat! Show less

This TT was perfect for us as a couple and took us across the country in style! We were welcomed in all campgrounds that have electric or size restrictions, especially in older state and federal parks. The solar power served us well when boondocking, as did the somewhat higher carriage, and got us much closer to the sights we wished to see than regular campgrounds would have. The style inside is warm and appealing, comfortable and surprisingly roomy. The all-around big windows allow spectacular views and plenty of sunlight, but still maintain your privacy. Show less

We went from a toy hauler to a Keystone Montana Legacy 3781 RL and we absolutely love it! Lots of living space, storage space and comfort. We love how the stairs to the bedroom is on the far side of entry way. Gives you privacy in the bedroom. Love the openness and the modern farmhouse decor. There is tons of counter space, cabinet space and even a space for washer and dryer. We love all the accent lighting and the motion lights in the cabinets and closets. The full body paint in cobalt is absolutely beautiful. This is our most favorite purchase ever. Show less

The quality and the service aren't there. The trim started falling off immediately. Three of the four stabilizer jacks bent the first week we had it when the camper shifted after it was leveled. The toilet seal leaks continuously. The shore power arched and welded the power cord to the camper within the first 6 months. Cost us $400 to fix it and had to use alternative sources of electricity. The warranty didn't cover this. The furnace hasn't worked for over half the time we've had it. Cost us $600 to get it fixed. Warranty service isn't an option as the locations are few and far between. The Keystone website even states that it would be easier for the RV owner to fix it themselves. Show less

Buyer beware!!! Bought new in 2/23. Used several times. Front of drawers literally fell off. No ladder for bunks. Shower door falling apart. Had to get new screws for it. Outside trim screws came out after using 3 times. Hot water l tank cracked. Less than 30days after 1 year warranty And keystone won’t cover it. Warranty from keystone is worthless. Crappy travel trailer that literally falls apart pulling it down the highway. Keystone is a joke. Please look for something else and don’t make the same mistake I made. Show less

All windows have some sort of frame distortion from over torquing the screws. Finish dinette trim is awful... Gaps where bare wood shows. Kitchen drawers held by one screw... Toilet looks like it was not mounted square with the room. The pass through doors screws were also over torqued. Awning looks good Show less

We purchased our RV from Camping World in Harrisburg Pa and have had nothing but problems since the beginning. Took it in to be repaired, it was there for over a month. Then we get it back and it's worse. They say Keystone will not cover it, I track out to them am ignored, told my warranty ended. Show them emails that I set up the service before it ended but they dissent spell out the problem and Camping World is not helping. I have reached out to everyone from lower to higher ups with no response or was treated likes I was the problem. Stay away from both of these companies, they are not for the customer!! Show less